Slow, the service has gone way down mangers standing around doing nothing, allowing there team to sink, food takes forever to get no reason to wait 15m for food when this is supposed to be fast food.
Atmosphere: 2
Food: 2
Service: 1
Laura Layton
Nice place double drive thru.. good solid junk food... my dog loves the ice-cream cones.....
Atmosphere: 4
Food: 5
Service: 5
t bailey
average
Atmosphere: 4
Food: 4
Service: 3
Leigh Everett
Well staffed. Very clean.
Atmosphere: 5
Food: 5
Service: 5
DeGeorge Leasing
This is without a doubt, the cleanest McDonald’s I have ever been in in my entire life. They are very well staffed, and even though it was very busy and I did have to wait a normal amount of time for my food. I was impressed with the quality of the food and service.
Atmosphere: 5
Food: 5
Service: 5
Sara Osborne
What a FANTASTIC McDonald's! Seriously one of the nicest staff I ever met! Especially Jessica & Louis! So polite, friendly, helpful and over all amazing and exceptional customer service! Exactly how all employees should be! I literally come to the Brockport McDonald's just for their service! A++++
Atmosphere: 5
Food: 5
Service: 5
Andrew Bradstreet
Lady on the intercom needs to clean her ears, people inside need to put their contacts in. EVERYTIME i go here, something is wrong or missing.. EVERYTIME! Pathetic
Atmosphere: 1
Food: 1
Service: 1
ELIANA
I ordered a smoothie. I did not receive my smoothie.
Don't usually go here but my son likes to get plain burgers for home so I get like 15-20 and freeze them so he can eat them later. They are always understanding when I tell them to not hurry or panic on my order. They are very good 👍
Benjamin Davis
Got pulled into a stall, so there was already someone pulled ahead of me. Waited forever for my food, and had no sauces that were paid for, and fries were very cold. Actually nothing was piping hot, so it was as if the pull up wasn’t necessary.
Chris Moroz
This place is a dump. After not knowing how to simply enter in a code for a mobile order they proceeded to ask me 4 times what my order included and still got it wrong. It shouldn’t take 30 minutes to get an order just for it to be messed up. This is by far the worse and slowest McDonalds that I have ever seen. How do you give me a burger when I told you Mcchickens how do they sound relatively the same.
Melanie Cantabrana
Normally always clean, the manager Linda is always so helpful to the customers and takes great care of everyone with a smile on her face even when it's a very busy day! The staff are always very good from what I have seen since staff changes and the environment is clean.
Leah Farrington
Great food for a great price. Better than BK any day
So fast and the happy meals are always fresh
Atmosphere: 5
Food: 5
Service: 5
Slow, the service has gone way down mangers standing around doing nothing, allowing there team to sink, food takes forever to get no reason to wait 15m for food when this is supposed to be fast food.
Atmosphere: 2
Food: 2
Service: 1
Nice place double drive thru.. good solid junk food... my dog loves the ice-cream cones.....
Atmosphere: 4
Food: 5
Service: 5
average
Atmosphere: 4
Food: 4
Service: 3
Well staffed. Very clean.
Atmosphere: 5
Food: 5
Service: 5
This is without a doubt, the cleanest McDonald’s I have ever been in in my entire life. They are very well staffed, and even though it was very busy and I did have to wait a normal amount of time for my food. I was impressed with the quality of the food and service.
Atmosphere: 5
Food: 5
Service: 5
What a FANTASTIC McDonald's! Seriously one of the nicest staff I ever met! Especially Jessica & Louis! So polite, friendly, helpful and over all amazing and exceptional customer service! Exactly how all employees should be! I literally come to the Brockport McDonald's just for their service! A++++
Atmosphere: 5
Food: 5
Service: 5
Lady on the intercom needs to clean her ears, people inside need to put their contacts in. EVERYTIME i go here, something is wrong or missing.. EVERYTIME! Pathetic
Atmosphere: 1
Food: 1
Service: 1
I ordered a smoothie. I did not receive my smoothie.
Atmosphere: 2
Food: 3
Service: 1
The food was hot and good! Loved it!
Restaurantji Recommends
Don't usually go here but my son likes to get plain burgers for home so I get like 15-20 and freeze them so he can eat them later. They are always understanding when I tell them to not hurry or panic on my order.
They are very good 👍
Got pulled into a stall, so there was already someone pulled ahead of me. Waited forever for my food, and had no sauces that were paid for, and fries were very cold. Actually nothing was piping hot, so it was as if the pull up wasn’t necessary.
This place is a dump. After not knowing how to simply enter in a code for a mobile order they proceeded to ask me 4 times what my order included and still got it wrong. It shouldn’t take 30 minutes to get an order just for it to be messed up. This is by far the worse and slowest McDonalds that I have ever seen. How do you give me a burger when I told you Mcchickens how do they sound relatively the same.
Normally always clean, the manager Linda is always so helpful to the customers and takes great care of everyone with a smile on her face even when it's a very busy day! The staff are always very good from what I have seen since staff changes and the environment is clean.
Great food for a great price. Better than BK any day
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