WE just moved into town and have tried pizza from all the places in town, There are SEVEN (7) other places to get pizza in Brockport: Cusimanos, Marks, Salvatore’s, Dominos, Perry’s, Crosby’s and Wegmans.
Pizza Hut is BY FAR THE WORST option in Brockport, and honestly the worst I’ve EVER had, like lightyears behind the other options (including frozen pizza from Aldis or Walmart).
1.) The large pizza is small
2.) the crust was as thin as a Manila envelope and about the same texture
3.) the stuffed crust barely had any cheese
4.) pizza barely any sauce or cheese
5.) the pizza was over cooked by a lot
6.) the wings were so small that a hummingbird would have looked large next to them. They also tasted very old and were extremely dry and gross.
We took ONE BITE of everything and threw the rest away because it wasn’t even worth eating, let alone the $38 we paid.
Go literally ANYWHERE ELSE.
Heather GawNeulikhaus
It was very dirty. The table wasn't washed. The wait staff was not on top of anything.
JaVier Johnson
Super good
Kaiden Mussen
Just some great boneless wings tonight! Dry as the Arizona dessert and older than the Great Wall of China!
Dylan Plum
Andrew is one of the best people to talk to, Anytime he's up front I know everything is running as smooth as it can. 100% deserves some recognition
Sam Za
I believe this is the best pizza in Brockport, offering excellent quality and service. The pizza is consistently great, and the quality stands out when compared to other chains in Brockport which aren’t good like Domino's and Perris. I highly recommend visiting this location. I hope you continue to provide customers with such an exceptional experience and high-quality food. If you maintain these standards, customers will certainly take notice, as I did, and your business will thrive. Many businesses in Brockport are struggling due to a lack of focus on quality and customer service, but you’re doing excellent work. Keep it up!
Sandi Benati
We haven’t been to Pizza Hut in several years. Decided to try it. They had a salad bar. Everything on it was fresh. They also had pudding and parched as an option. We ordered stuff crust pizza. The inside was clean but out dated. Pizza was better than I expected. Service was amazing. Definitely will go back again.
Daniel M
After reading a lot of recent comments I seem to be confused. Since the re-opening of the buffet I've been going with my brother continuously on Fridays. Although sometimes the pizza selection doesn't vary that much outside of cheese and pepperoni on the buffet I've never had a bad experience here. There's a lady whose been working at Pizza hut for almost 30 years and her experience and dedication to your team is obvious. Whenever I walk in and see her I know it'll be a great lunch. My food is always fresh. The employees are generally always nice. I understand sometimes it gets busy and you can get flustered and don't take that personally. You guys rock.
Atmosphere: 4
Food: 5
Service: 4
Heather Mencer
Had take out last night. Hit the spot! Pizza Hut pizza is a classic.
If I could give a negative number I would. Called to place an order and someone with very broken English answers. Gave them my order and asked nicely to repeat the order. When he started talking back and I couldn’t quite understand what he was saying I asked for him to repeat. When he got very rude and said to me “do you want to place an order or have me repeat it”. All I was trying to do was making sure that he was getting the order correct. Then he got very rude and told me they don’t need my money/business and hung up
Service: 1
scott allen
Great service & good pizza
Atmosphere: 4
Food: 4
Service: 5
Josh Mallernee
The salad bar was lacking with lettuce, egg, beans, and cheese being the only options. Though by far the biggest issue here was the service. The waitress had little to no regard for customers and had a horrible attitude. On top of that she charged my mother in law for a drink she never drank; since she was served water instead of the tea she ordered.
I wouldn't recommend this place for anyone looking for a decent meal and good service. Management needs to step up and enforce some changes.
Dietary restrictions: Gf options
Atmosphere: 1
Food: 3
Service: 1
Lisa M
Read the lowest reviews cause they are exactly the same words I would use. Waitress had horrible attitude and extremely rude. I don’t think she thought I’d notice the eye roll she gave her coworker as I went to pay. Very angry and happy waitress. I’d leave the job if you’re that miserable. My family just escaped a life threatening situation from a flood of hurricane Helene. We just arrived here tired and just wanted food. The angry customer service you offered wasn’t necessary. The salad bar had crumbs on it and she seemed aggravated to refill it. There were several other issues but I already filed a complaint through the website. This location needs to get it together IF they want to stay open.
Pizza was terrible wouldn't go back at all
Literally everybody put pizzas the hut.
WE just moved into town and have tried pizza from all the places in town, There are SEVEN (7) other places to get pizza in Brockport: Cusimanos, Marks, Salvatore’s, Dominos, Perry’s, Crosby’s and Wegmans.
Pizza Hut is BY FAR THE WORST option in Brockport, and honestly the worst I’ve EVER had, like lightyears behind the other options (including frozen pizza from Aldis or Walmart).
1.) The large pizza is small
2.) the crust was as thin as a Manila envelope and about the same texture
3.) the stuffed crust barely had any cheese
4.) pizza barely any sauce or cheese
5.) the pizza was over cooked by a lot
6.) the wings were so small that a hummingbird would have looked large next to them. They also tasted very old and were extremely dry and gross.
We took ONE BITE of everything and threw the rest away because it wasn’t even worth eating, let alone the $38 we paid.
Go literally ANYWHERE ELSE.
It was very dirty. The table wasn't washed. The wait staff was not on top of anything.
Super good
Just some great boneless wings tonight! Dry as the Arizona dessert and older than the Great Wall of China!
Andrew is one of the best people to talk to, Anytime he's up front I know everything is running as smooth as it can. 100% deserves some recognition
I believe this is the best pizza in Brockport, offering excellent quality and service. The pizza is consistently great, and the quality stands out when compared to other chains in Brockport which aren’t good like Domino's and Perris. I highly recommend visiting this location. I hope you continue to provide customers with such an exceptional experience and high-quality food. If you maintain these standards, customers will certainly take notice, as I did, and your business will thrive. Many businesses in Brockport are struggling due to a lack of focus on quality and customer service, but you’re doing excellent work. Keep it up!
We haven’t been to Pizza Hut in several years. Decided to try it. They had a salad bar. Everything on it was fresh. They also had pudding and parched as an option. We ordered stuff crust pizza. The inside was clean but out dated. Pizza was better than I expected. Service was amazing. Definitely will go back again.
After reading a lot of recent comments I seem to be confused. Since the re-opening of the buffet I've been going with my brother continuously on Fridays. Although sometimes the pizza selection doesn't vary that much outside of cheese and pepperoni on the buffet I've never had a bad experience here. There's a lady whose been working at Pizza hut for almost 30 years and her experience and dedication to your team is obvious. Whenever I walk in and see her I know it'll be a great lunch. My food is always fresh. The employees are generally always nice. I understand sometimes it gets busy and you can get flustered and don't take that personally. You guys rock.
Atmosphere: 4
Food: 5
Service: 4
Had take out last night. Hit the spot! Pizza Hut pizza is a classic.
Food: 5
Restaurantji Recommends
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
If I could give a negative number I would. Called to place an order and someone with very broken English answers. Gave them my order and asked nicely to repeat the order. When he started talking back and I couldn’t quite understand what he was saying I asked for him to repeat. When he got very rude and said to me “do you want to place an order or have me repeat it”. All I was trying to do was making sure that he was getting the order correct. Then he got very rude and told me they don’t need my money/business and hung up
Service: 1
Great service & good pizza
Atmosphere: 4
Food: 4
Service: 5
The salad bar was lacking with lettuce, egg, beans, and cheese being the only options. Though by far the biggest issue here was the service. The waitress had little to no regard for customers and had a horrible attitude. On top of that she charged my mother in law for a drink she never drank; since she was served water instead of the tea she ordered.
I wouldn't recommend this place for anyone looking for a decent meal and good service. Management needs to step up and enforce some changes.
Dietary restrictions: Gf options
Atmosphere: 1
Food: 3
Service: 1
Read the lowest reviews cause they are exactly the same words I would use. Waitress had horrible attitude and extremely rude. I don’t think she thought I’d notice the eye roll she gave her coworker as I went to pay. Very angry and happy waitress. I’d leave the job if you’re that miserable. My family just escaped a life threatening situation from a flood of hurricane Helene. We just arrived here tired and just wanted food. The angry customer service you offered wasn’t necessary. The salad bar had crumbs on it and she seemed aggravated to refill it. There were several other issues but I already filed a complaint through the website. This location needs to get it together IF they want to stay open.
Atmosphere: 1
Food: 1
Service: 1
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