Subway

This sweet girl named Ella made my sub amazing! She was so kind and patient with me.

Service: 5

Aidan was the guy that took my order, absolutely phenomenal customer service. He’s the bulk of the reason I’m posting this review. There was an angry customer that came in pretty hot. Aidan handled it with the grace and professionalism you hope for in an employee. I hope subway values him. The subs are great here, everything is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Absolutely the worst Subway I've been in. Worker obviously didn't want to be there working, came in at 930pm and she had the worst attitude because she was cleaning and didn't want to make our two subs. Definitely will not be going back to this location ever.

Atmosphere: 1

Food: 2

Service: 1

Service was good by my bread was very stale and was covered in mustard was hard for my child to eat

McDonald's of subs.

Completely disregarded the edits i made through the app.

Ordered a tuna sub through doordash. There was barely a teaspoon of tuna on the sub!! That's ridiculous! Paid about $9 for a roll with lettuce. Of course you can't call the store, it rings and rings, and no vm set up. Place has gone way down hill!

They don't offer any of the deals advertised online. Subs aren't that good. One of the female drive thru employees is rude and slow.

2 times in the drive thruway in one week. Waited a goodb10 minutes at the speaker then finally pull up and waited another 3 minutes..UNACCEPTABLE !! The second time it happened I got to the window..waited and waited for someone and once they did come to the window..instead of giving them hell..I drove off !

Atmosphere: 3

Food: 3

Service: 1

Have loved Subway for decades. But won’t visit Brockport Subway again. Our subs contained the smallest amount of meat imaginable. Basically eating bread with a hint of ham. My daughter’s sub had almost nothing in it. Actually the little bit that was in it was actually outside the bread laying on the paper. So unfortunate, but when there’s no value can’t continue to waste money.

Atmosphere: 3

Food: 1

Service: 1

I always order online so I can just pick it up quick. However, you still have to wait in the long line to pick up your order. The last time I ordered 2 of my 4 subs were messed up (and I actually left a tip!). They also failed to label the subs, which I had included in the special instructions. I ordered again today. Picked it up, literally asked the kid if everything was there ( he said yes), I looked in the bag and a sub was missing. I couldn't tell which one because once again, they were not labeled. For a company that asks you to tip when you order online, you'd think employees would follow very clear instructions to receive a tip.

Atmosphere: 2

Food: 4

Service: 2

Outstanding service. They took a large order just before closing.

Atmosphere: 5

Food: 5

Service: 5

I like this place, but my favorite is the boss, meatball sub with mozzarella. But they say they will no longer have the fresh mozzarella, so I'll have to see if they have it at other locations.

Atmosphere: 5

Food: 5

Service: 5

Need more people behind the counter!Excellent service

Atmosphere: 3

Food: 5

Service: 5

I was in subway in brockport tonight and the rude girl, her name was collide I believe, and couldn’t believe it but she was screaming and throwing things around at her manager, which by the way the manager I believe her name is Jessica was the best one that has been there, I don’t know her but from what I see she is polite and a hard worker. It’s to bad the manager had to walk out. That girl should be fired instantly. I guessed I won’t be coming there anymore unless the owner’s do the right thing. You probably just lost the hardest worker there

Atmosphere: 1