Coffee has been so bitter and tastes like they have not cleaned out the machine this past year. I keep trying in hopes it will turn around but just constantly disappoints. Sad.
Cody Robichaud
Sat in the drive thru for 12 minutes
Atmosphere: 3
Food: 4
Service: 3
Melanie Cantabrana
The Tim Hortons in Brockport consistently disappoints with its inability to supply dark roast coffee, despite their policy of brewing fresh pots every 20 minutes, which suggests a failure in managing supply and demand. Many times, I have had to wait in line or leave without my preferred brew, which is frustrating for a loyal customer who understands restaurant operations and customer service standards. This lack of availability undermines customer satisfaction and reflects poorly on the store’s ability to meet guest expectations for quality and consistency.
Atmosphere: 2
Food: 1
Service: 1
thederpypikachu 98
incredibly slow drive through. Cars were sitting at the window for ages waiting for their food. The line was very backed up. Not sure if theyre just understaffed or badly organized or what.
Barbara F
Best donuts and fresh. But boy are donuts getting expensive 😄
Atmosphere: 3
Food: 4
Service: 3
dawn pulcino kuyal
Today 10/20/25 10:45 am I asked for a double toasted English muffin with butter egg cheese first time muffin was not toasted second time the boy says its the same like unreal went to take a seat to eat all tables were all greasy with crumbs today must be a real ruff day .the boy/guy was not caring about what he put out .most of the workers were great.
Mark Borishkevich
Timmy always does it right. God bless him
Atmosphere: 5
Food: 5
Service: 5
Patricia Lane
They get a truck and they put a sign up saying they are closed but people can go through drive through and they have people at tables what kind of management runs this place out of all the tim Hortons I have gone to when they have trucks not one ever did this but this place
Atmosphere: 1
Food: 1
Service: 1
John Trodden
Like all Tim Hortons, food and coffee are very good. Service was very quick and extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Scott Menard
Two Sunday mornings in a row. Both mobile orders. First week ordered 20 minutes before arriving walked in asked where my order was and the young man walked over to the machine that prints them and said here it is. My wife's coffee was correct, I ordered a large 1+1, got black coffee. Second week mobil order chose 5 minutes (we were 15 minutes away)since the week before they didn't have the order ready. Walked in both coffees were sitting there and not very warm, my fault I guess, but this time my 1+1 was at least a triple triple, and my wife's 1+2 was the same. Never stopping in Brockport again.
Ordered 2 coffees one black One with a shot of espresso. I got the coffee and it was old cold and not made like coffee. Just hot water. I did not get my espresso. Tried to call and got no answer
Matt Charnley
Extremely slow drive thru. Probably understaffed.
Francis Remond
Ever since they changed the lids on the coffee, I don't go there as much tired of dribbling coughing all over myself. Don't know why they changed the lids. Might sound stupid but it makes sense
Atmosphere: 5
Food: 5
Service: 5
Chris Ayers
Just stopped for coffee, but I think they have the best.
Coffee has been so bitter and tastes like they have not cleaned out the machine this past year. I keep trying in hopes it will turn around but just constantly disappoints. Sad.
Sat in the drive thru for 12 minutes
Atmosphere: 3
Food: 4
Service: 3
The Tim Hortons in Brockport consistently disappoints with its inability to supply dark roast coffee, despite their policy of brewing fresh pots every 20 minutes, which suggests a failure in managing supply and demand. Many times, I have had to wait in line or leave without my preferred brew, which is frustrating for a loyal customer who understands restaurant operations and customer service standards. This lack of availability undermines customer satisfaction and reflects poorly on the store’s ability to meet guest expectations for quality and consistency.
Atmosphere: 2
Food: 1
Service: 1
incredibly slow drive through. Cars were sitting at the window for ages waiting for their food. The line was very backed up. Not sure if theyre just understaffed or badly organized or what.
Best donuts and fresh. But boy are donuts getting expensive 😄
Atmosphere: 3
Food: 4
Service: 3
Today 10/20/25
10:45 am I asked for a double toasted English muffin with butter egg cheese first time muffin was not toasted second time the boy says its the same like unreal went to take a seat to eat all tables were all greasy with crumbs today must be a real ruff day .the boy/guy was not caring about what he put out .most of the workers were great.
Timmy always does it right. God bless him
Atmosphere: 5
Food: 5
Service: 5
They get a truck and they put a sign up saying they are closed but people can go through drive through and they have people at tables what kind of management runs this place out of all the tim Hortons I have gone to when they have trucks not one ever did this but this place
Atmosphere: 1
Food: 1
Service: 1
Like all Tim Hortons, food and coffee are very good. Service was very quick and extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Two Sunday mornings in a row. Both mobile orders. First week ordered 20 minutes before arriving walked in asked where my order was and the young man walked over to the machine that prints them and said here it is. My wife's coffee was correct, I ordered a large 1+1, got black coffee. Second week mobil order chose 5 minutes (we were 15 minutes away)since the week before they didn't have the order ready. Walked in both coffees were sitting there and not very warm, my fault I guess, but this time my 1+1 was at least a triple triple, and my wife's 1+2 was the same. Never stopping in Brockport again.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Ordered 2 coffees one black
One with a shot of espresso. I got the coffee and it was old cold and not made like coffee. Just hot water. I did not get my espresso. Tried to call and got no answer
Extremely slow drive thru. Probably understaffed.
Ever since they changed the lids on the coffee, I don't go there as much tired of dribbling coughing all over myself. Don't know why they changed the lids. Might sound stupid but it makes sense
Atmosphere: 5
Food: 5
Service: 5
Just stopped for coffee, but I think they have the best.
Food: 5
Good service!
Atmosphere: 5
Food: 5
Service: 5
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