If i could make it 0 i would. gotten a steak and it came out well done, the customer service was terrible by the spanish lady, didnt do anything right.. never coming back to eat here again
Atmosphere: 3
Food: 4
Service: 1
Kenneth Morgan
Ordered steak with potatoes they gave me a 4inch x 4inch x 1.4 inch piece of steak that was harder than a truck tire and tasted like rubber probably was a frozen piece of meat/the mashed potatoes were no more than a quarter of 1lbs of potatoe Going out now a days in to satisfy the rich
Atmosphere: 3
Food: 1
Service: 3
Melissa M
Service is horrible and wait time is crazy most nights from 6pm - closing time. The waiters always take forever to take your order. Food also takes a while to come out as well. I think this is mainly due to being understaffed. The employees are all nice it’s just they are so backtracked and busy with so many customers. I usually always get steak bowl and I’ve gone like 5 times here already and it’s not being cooked right almost as if it is soggy and sometimes the food is cold.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Fingers and French Fries, New Bourbon Street Mushroom Swiss Burger, Wings, Chicken Wings, Shrimp 'N Parmesan Sirloin
Shae-Nicole Delaney
recently dined at Applebee’s and left with mixed feelings. While the food itself was acceptable, the overall experience was marred by several service issues. Our server was noticeably inattentive, and it was the busser who ended up doing most of the work—clearing tables and even refilling drinks—leaving us feeling neglected. Adding to the disappointment, I observed that some of the silverware had visible lipstick marks, which raised concerns about the restaurant’s attention to cleanliness. while the meal was decent, the poor service and lapses in hygiene significantly affected my dining experience. I hope the management takes these issues seriously and works to improve the overall service quality.
Atmosphere: 2
Food: 3
Service: 1
lisa
I got raw steak after requesting a new one it took over 30 minutes to get one to end up not even getting food because I was over it . The Mac and cheese was so dry my son didn’t even eat it and he loves Mac n cheese. The chips for the artichoke dip were stale and old ; my 6 year old asked for apple juice about 3 times and never even received it . after that horrible experience and not even eating food there I was charged 85 for food I didn’t even eat ; and for service that wasn’t appropriate. You guys sell old food is real hazardous and can cause a serious foodborn illness. 0/10 for me and I can’t even believe I’m saying that about Applebees smh
Visited here I'm the afternoon on January 25 2025 arrived about 215 pm was greeted by Asher who is very customer friendly and professional very accommodating she sat us where we requested asset to Applebee's at 230. We waited an hour before our order was taken we were hungry and contemplated leaving our waitress was lightsha who was cordial but her service was a 0 I don't know if it came from the fact that there weren't many waitresses working, but my she barely came to our table to see if we were ok until it was time to leave and pay the check. My friend ordered a drink she needed changed so I took it to the bartender to see if it he could change it but he said it had to go through the waitress I said if shelter come to our table. When it was time to get our food and exchanged drink Leslie from the kitchen brought our food and a utensil I asked the waitress for 3 times and Rosario brought us the drink that was changed. Leslie and Rosario very customer friendly professional and an asset to Applebee's on the other hand Lightsha not so much. We won't come in the afternoon or late evening when it's crowed
Atmosphere: 5
Food: 5
Service: 3
Rondel Brandon
This place was completely horrible. I don’t have the energy to express all that is wrong with this Fordham Road location. However, I did take pictures and post them on social media and send them tothe Department of Health. My guest and I could not eat there we just left
Food is ALWAYS delayed, tasted microwaved. Drinks are half the time watered down. Service is SLOW even early in the day on a Wednesday.
Alex W.
Barmaids do not give special menus and silvers. You need to ask for that. Also, 6 oz steak was chewy. It needs to be marinated before cook!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak Mash Potatoes and Brocolli
Just Lola
The menus weren’t clean and the table had the cleaning solution grit leftover so I cleaned it before we ate. Otherwise tasty food and reasonably priced. Also, TIP YOUR WAITERS.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Menu
CARLOS GARCIA
👍🏽👍🏽👍🏽👍🏽🧉🍷
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings
Raphael Rivas
Great place for meal and I love their two entree meals. You really do get bang for your buck here.
Lissa provided excellent service
1233300
If i could make it 0 i would. gotten a steak and it came out well done, the customer service was terrible by the spanish lady, didnt do anything right.. never coming back to eat here again
Atmosphere: 3
Food: 4
Service: 1
Ordered steak with potatoes they gave me a 4inch x 4inch x 1.4 inch piece of steak that was harder than a truck tire and tasted like rubber probably was a frozen piece of meat/the mashed potatoes were no more than a quarter of 1lbs of potatoe Going out now a days in to satisfy the rich
Atmosphere: 3
Food: 1
Service: 3
Service is horrible and wait time is crazy most nights from 6pm - closing time. The waiters always take forever to take your order. Food also takes a while to come out as well. I think this is mainly due to being understaffed. The employees are all nice it’s just they are so backtracked and busy with so many customers.
I usually always get steak bowl and I’ve gone like 5 times here already and it’s not being cooked right almost as if it is soggy and sometimes the food is cold.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Fingers and French Fries, New Bourbon Street Mushroom Swiss Burger, Wings, Chicken Wings, Shrimp 'N Parmesan Sirloin
recently dined at Applebee’s and left with mixed feelings. While the food itself was acceptable, the overall experience was marred by several service issues. Our server was noticeably inattentive, and it was the busser who ended up doing most of the work—clearing tables and even refilling drinks—leaving us feeling neglected.
Adding to the disappointment, I observed that some of the silverware had visible lipstick marks, which raised concerns about the restaurant’s attention to cleanliness.
while the meal was decent, the poor service and lapses in hygiene significantly affected my dining experience. I hope the management takes these issues seriously and works to improve the overall service quality.
Atmosphere: 2
Food: 3
Service: 1
I got raw steak after requesting a new one it took over 30 minutes to get one to end up not even getting food because I was over it . The Mac and cheese was so dry my son didn’t even eat it and he loves Mac n cheese. The chips for the artichoke dip were stale and old ; my 6 year old asked for apple juice about 3 times and never even received it . after that horrible experience and not even eating food there I was charged 85 for food I didn’t even eat ; and for service that wasn’t appropriate. You guys sell old food is real hazardous and can cause a serious foodborn illness. 0/10 for me and I can’t even believe I’m saying that about Applebees smh
Crowed and loud
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mozzarella Sticks, Steak Mash Potatoes and Brocolli, Buffalo Wings, Wings, Appetizer Sampler
Visited here I'm the afternoon on January 25 2025 arrived about 215 pm was greeted by Asher who is very customer friendly and professional very accommodating she sat us where we requested asset to Applebee's at 230. We waited an hour before our order was taken we were hungry and contemplated leaving our waitress was lightsha who was cordial but her service was a 0 I don't know if it came from the fact that there weren't many waitresses working, but my she barely came to our table to see if we were ok until it was time to leave and pay the check. My friend ordered a drink she needed changed so I took it to the bartender to see if it he could change it but he said it had to go through the waitress I said if shelter come to our table. When it was time to get our food and exchanged drink Leslie from the kitchen brought our food and a utensil I asked the waitress for 3 times and Rosario brought us the drink that was changed. Leslie and Rosario very customer friendly professional and an asset to Applebee's on the other hand Lightsha not so much. We won't come in the afternoon or late evening when it's crowed
Atmosphere: 5
Food: 5
Service: 3
This place was completely horrible. I don’t have the energy to express all that is wrong with this Fordham Road location. However, I did take pictures and post them on social media and send them tothe Department of Health. My guest and I could not eat there we just left
Restaurantji Recommends
Food is ALWAYS delayed, tasted microwaved. Drinks are half the time watered down. Service is SLOW even early in the day on a Wednesday.
Barmaids do not give special menus and silvers. You need to ask for that. Also, 6 oz steak was chewy. It needs to be marinated before cook!
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Steak Mash Potatoes and Brocolli
The menus weren’t clean and the table had the cleaning solution grit leftover so I cleaned it before we ate. Otherwise tasty food and reasonably priced. Also, TIP YOUR WAITERS.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Menu
👍🏽👍🏽👍🏽👍🏽🧉🍷
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wings
Great place for meal and I love their two entree meals. You really do get bang for your buck here.
Atmosphere: 4
Food: 5
Service: 5
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