Ate this on Monday afternoon was throwing up all day Tuesday. Do not eat here if you want to throw up for hours
Food: 1
Jay Mac
Do not go here I treated my wife to pretzel bites and pepperoni bites with sausage and same day we was throwing up that night still recovering please do not order anything for here it's poor service and food poisoning
Atmosphere: 1
Food: 1
Service: 1
Tian Carling
Racist and rude service!!! I was next in line and they looked at me and took the Spanish lady behind me.
Atmosphere: 1
Food: 2
Service: 1
K
They gave me a saltless pretzel…. Very disappointed
HARLEM-SKYYZ DIAMONDZ
My pretzel dogs, ALL TEN OF THEM was burnt black on the bottom so bad it’s disgusting and uneatable‼️DEEPLY DISGUSTING…DEEPLY DISRESPECTFUL…DEEPLY NASTY‼️Mine looked EXACTLY LIKE THAT PHOTO BELOW IN ANOTHER REVIEW. I wasn’t given the option to add the photo I have.
Food: 1
Service: 2
CARMEN VELAZQUEZ
Just left the auntie Anne’s and the gentleman that took care of me and my daughter made a drink and asked if we wanted to taste it with red velvet and strawberry if I am not mistaken and omg it was amazing ya really need to put that in the menus!!!!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Green
The young lady at the register who is Hispanic , heavy built and had on glasses lacked customer service and was extremely rude . I inquired about the winter break special that is on the Auntie Ann’s phone app. She asked to see my phone in which I let her see and then became very nasty advising that I had to order online . The application was giving issues to order , therefore I could not order . During our engagement , she rolled her eyes while speaking with a nasty tone . I have never visited an Auntie Ann’s store and received horrible customer service . I could have been an inspector, inspecting the site ! Although, I could not purchase on the app , I made the decision to order something directly from the store . Unfortunately, the unprofessionalism from your employee resulted in my decision to not spend money at this store. Please provide a training on customer service , thanks .
Hector Cubero Jr
Very unprofessional and response with an attitude. If you don’t like your job then leave it and save the customers your attitude. People standing around looking lost and not engaged with customer service. Needs an attitude makeover badly!
Kelly Cain
This location can be better at customer service besides that their food is always on point
Michael David
Loved going here in the past, its sad there there was a fire in April, ill have to either go to a different auntie anne's or wait for this place to reopen
Nigel ??Heath ??Cheers to two intelligent professionals with courtesy.I know a great worker when I come across.I can assume that these guys are the glue. =)Food is great, love the lemonades.Of course i’ll be back.
JORGE MALDONADO
Loved going here as a kid, but did you guys close? I went there today and it was boarded up. Sad.
victor rodriguez
How do I give a zero star? 3 different uber delivery guys went to get my order and all 3 had to cancel because this place isn't making it or something? God knows whats going on in there cuz i don't think it should take an hour and a half to make a pretzel... That i didn't get by the way...
Maria Cabarcas
They literally burnt. Almost 11 dollars for that.
kimberly ramos
My pretzel literally had hair in it so disgusting and unsanitary!
Ate this on Monday afternoon was throwing up all day Tuesday. Do not eat here if you want to throw up for hours
Food: 1
Do not go here I treated my wife to pretzel bites and pepperoni bites with sausage and same day we was throwing up that night still recovering please do not order anything for here it's poor service and food poisoning
Atmosphere: 1
Food: 1
Service: 1
Racist and rude service!!! I was next in line and they looked at me and took the Spanish lady behind me.
Atmosphere: 1
Food: 2
Service: 1
They gave me a saltless pretzel…. Very disappointed
My pretzel dogs, ALL TEN OF THEM was burnt black on the bottom so bad it’s disgusting and uneatable‼️DEEPLY DISGUSTING…DEEPLY DISRESPECTFUL…DEEPLY NASTY‼️Mine looked EXACTLY LIKE THAT PHOTO BELOW IN ANOTHER REVIEW. I wasn’t given the option to add the photo I have.
Food: 1
Service: 2
Just left the auntie Anne’s and the gentleman that took care of me and my daughter made a drink and asked if we wanted to taste it with red velvet and strawberry if I am not mistaken and omg it was amazing ya really need to put that in the menus!!!!
Atmosphere: 5
Food: 5
Service: 5
The young lady at the register who is Hispanic , heavy built and had on glasses lacked customer service and was extremely rude . I inquired about the winter break special that is on the Auntie Ann’s phone app. She asked to see my phone in which I let her see and then became very nasty advising that I had to order online . The application was giving issues to order , therefore I could not order . During our engagement , she rolled her eyes while speaking with a nasty tone . I have never visited an Auntie Ann’s store and received horrible customer service . I could have been an inspector, inspecting the site ! Although, I could not purchase on the app , I made the decision to order something directly from the store . Unfortunately, the unprofessionalism from your employee resulted in my decision to not spend money at this store. Please provide a training on customer service , thanks .
Very unprofessional and response with an attitude. If you don’t like your job then leave it and save the customers your attitude. People standing around looking lost and not engaged with customer service. Needs an attitude makeover badly!
This location can be better at customer service besides that their food is always on point
Loved going here in the past, its sad there there was a fire in April, ill have to either go to a different auntie anne's or wait for this place to reopen
Restaurantji Recommends
Nigel ??Heath ??Cheers to two intelligent professionals with courtesy.I know a great worker when I come across.I can assume that these guys are the glue. =)Food is great, love the lemonades.Of course i’ll be back.
Loved going here as a kid, but did you guys close? I went there today and it was boarded up. Sad.
How do I give a zero star? 3 different uber delivery guys went to get my order and all 3 had to cancel because this place isn't making it or something? God knows whats going on in there cuz i don't think it should take an hour and a half to make a pretzel... That i didn't get by the way...
They literally burnt. Almost 11 dollars for that.
My pretzel literally had hair in it so disgusting and unsanitary!
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