Employees were rude. I was about to order ice cream, and all three Employees went to a person at the end of the counter to help one person speaking their language.
Genevieve Rucker
Great service and lots of staff.... over 5 workers at the same time.
Jared M.
Please do not order from here I have ordered from here twice already and they constantly give me the wrong order I always have to end up getting a refund they apparently only have two flavors of ice cream I'm not sure about in person but please do not purchase do door dash Uber eats etc. they are completely unprofessional and obviously are having stock difficulties.
Sumogirl M.
Very friendly staff. So much fun to go there. Comfortable environment. Not uptight like some Manhattan stores. Had all the classic ice cream flavors
lavonne willis
The food is soooo good, nice portions, price is reasonable. Friendly staff......
Risul Rashed
It's very average... not many options...
Kevin Kauschinger
I bought a cake and asked for pralines and cream. Instead they gave me a chocolate cake. When the lady brought out the cake I asked if that was pralines and cream and she said yes. So I spent $29 for a cake I didn't want. Also, the people there don't speak English well. When I paid for the cake I used credit card and then she asked for my id. Great way to treat a customer by assuming he/she owns a stolen credit card. Really insulting!
Keylina Rivera Cherena
Unfortunately i am unable to put 0 stars and that upsets me because that is what they deserve. Horrible service, they filled my sundae with .1% of icecream and got upset when i asked for more.
Richard B.
Oh no not impressed with the ice cream at all at this ice cream shop. Not sure if all baskin robins serves this poor quality of product but the double scoop in a free upgraded waffle cone was nothing short of a big failure. The girl at the counter upgraded my sugar cone to a waffle cone for free for ordering a double scoop of ice cream. Though I knew I would get a ton more ice cream than in a tiny sugar cone, the waffle cone was stale and soggy. My peanut butter chocolate scoop had little sliced discs of what I guess were Reece's miniatures. I didn't like the chocolate at all. The other scoop which is what I was really looking forward to the caramel pecan was was too sugary and sweet. Unfortunately I did not enjoy my ice cream here and I would not recommend this place to anyone. Stick with uncle Louie G's if y can find him in the bx
Eddie M.
Been frequenting this place for a couple years now never seems to have a long line when they do it moves fairly quickly. Ordering is always a breeze never had a mix up forgotten item to date. Friendly staff that remembers your order from your previous visit walk in now and they just ask it'd to the point I pretty much walk in pay exact amount grab cup on the way out and only utter thank you when I'm in a rush if I wait its a minute of friendly banter.
Employees were rude. I was about to order ice cream, and all three Employees went to a person at the end of the counter to help one person speaking their language.
Great service and lots of staff.... over 5 workers at the same time.
Please do not order from here I have ordered from here twice already and they constantly give me the wrong order I always have to end up getting a refund they apparently only have two flavors of ice cream I'm not sure about in person but please do not purchase do door dash Uber eats etc. they are completely unprofessional and obviously are having stock difficulties.
Very friendly staff. So much fun to go there. Comfortable environment. Not uptight like some Manhattan stores. Had all the classic ice cream flavors
The food is soooo good, nice portions, price is reasonable. Friendly staff......
It's very average... not many options...
I bought a cake and asked for pralines and cream. Instead they gave me a chocolate cake. When the lady brought out the cake I asked if that was pralines and cream and she said yes. So I spent $29 for a cake I didn't want. Also, the people there don't speak English well. When I paid for the cake I used credit card and then she asked for my id. Great way to treat a customer by assuming he/she owns a stolen credit card. Really insulting!
Unfortunately i am unable to put 0 stars and that upsets me because that is what they deserve. Horrible service, they filled my sundae with .1% of icecream and got upset when i asked for more.
Oh no not impressed with the ice cream at all at this ice cream shop. Not sure if all baskin robins serves this poor quality of product but the double scoop in a free upgraded waffle cone was nothing short of a big failure. The girl at the counter upgraded my sugar cone to a waffle cone for free for ordering a double scoop of ice cream. Though I knew I would get a ton more ice cream than in a tiny sugar cone, the waffle cone was stale and soggy. My peanut butter chocolate scoop had little sliced discs of what I guess were Reece's miniatures. I didn't like the chocolate at all. The other scoop which is what I was really looking forward to the caramel pecan was was too sugary and sweet. Unfortunately I did not enjoy my ice cream here and I would not recommend this place to anyone. Stick with uncle Louie G's if y can find him in the bx
Been frequenting this place for a couple years now never seems to have a long line when they do it moves fairly quickly. Ordering is always a breeze never had a mix up forgotten item to date. Friendly staff that remembers your order from your previous visit walk in now and they just ask it'd to the point I pretty much walk in pay exact amount grab cup on the way out and only utter thank you when I'm in a rush if I wait its a minute of friendly banter.
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