Boston Market, a popular restaurant known for its rotisserie-style chicken and home-style sides, has faced some mixed reviews recently. During the busy Thanksgiving week, the location was overwhelmed, leading to long wait times and undercooked chicken meals. However, the staff demonstrated excellent customer service, with a pregnant manager resolving an order issue for a large party. Despite the holiday rush, the restaurant's food quality has been called into question, with some customers finding the meals to taste microwaved and processed. Overall, Boston Market seems to be a reliable choice for classic rotisserie chicken and sides, but may need to address concerns about food preparation and consistency to maintain its reputation as a beloved neighborhood eatery.
Boston Market, a popular restaurant known for its rotisserie-style chicken and home-style sides, has faced some mixed reviews recently. During the busy Thanksgiving week, the location was overwhelmed, leading to long wait times and undercooked chicken meals. However, the staff demonstrated excellent customer service, with a pregnant manager resolving an order issue for a large party. Despite the holiday rush, the restaurant's food quality has been called into question, with some customers finding the meals to taste microwaved and processed. Overall, Boston Market seems to be a reliable choice for classic rotisserie chicken and sides, but may need to address concerns about food preparation and consistency to maintain its reputation as a beloved neighborhood eatery.