Drive thru is confusing and they ask you to move from the window and wait for someone to bring your order.
Service: 2
Eduardo Cruz
I want last night to the drive through in their website it says they closed at 12 I got there at 11:36 and the lady that spoke to me through the drive through told me with an attitude they were closed that they closed at 11:30 when their website says 12:00 but this is the 2nd night that this happened
Service: 1
Danae Howell
Service TERRIBLE! They charge u for sauce but NEVER puts it in the bag. But when u do forget to add sauce to ur order and ask for sauce over the counter they say u have to pay. Like how are y’all charging for sauce but NEVER puts it in the bag when people PAID for it. And this is something that happens ALL THE TIME.
Service: 1
Juan Rodriguez
I called this burger King before I went, looking for the adams meal with the morticia shakes.. they said they have it. When I came in had to order it of the app because it was cheaper and offered the 2 family meal bundle. So they didn't have the shake after I ordered it , but they did give me a chocolate shake. The food was ok , was not what I expected, but service was ok waited a while for the food. They had a dine area and a bathroom. The place was cleaned and bathroom was cleaned also.. I will come back.
Parking: All the sales are with the app.
Kid-friendliness: Yes.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Whopper Sandwich
Christina Alexander
Anytime you order Uber eats to this location. They have a scheme going on where they claim someone took your order so they don’t give it to the Uber eats person, but Uber eats person and then calls you and tells you if you want to pay for your order again they’ll get it for you either way there’s some type of scam you never get your order and it’s absolutely ridiculous. If I could give them zero stars if I could give them negative stars I absolutely would.
Service: 1
Nivia Hernandez
Fresh burgers and vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Terrence Baker
Why why. Why Waited 15 minutes for food that was still cold. I don’t get it. And it was just a whopper jr. bread was hard. Burger meat was cold. Not going back here anytime soon.
Atmosphere: 3
Food: 1
Service: 1
Levent Erkuvan
9.42pm they said they are Closed !!
Atmosphere: 1
Service: 1
kindu green
I ordered two Whopper Jrs one regular one double. I explained to them I need two bottom buns on the double. I get my order they didn't do it I give it back they switch the bun on the wrong Burger. obviously I'm allergic to sesame seeds Please pay attention staff. And to top it all off they charge you extra for it
Dietary restrictions: They didn't know how to handle dietary restrictions. I have an allergy and when they got everything wrong they didn't switch the wrapping.
Atmosphere: 5
Food: 2
Service: 1
Alba Rodriguez
They are lost, they try to be fast but they lose their orders, those who arrive last leave first
They had us waiting 30 minutes for a small fries, first they couldn’t hear on the microphone and now we had to wait even longer to get what we ordered. Lastly the manager was just watching the employees make the fries and all the food, he didn’t help once. This experience has to has been one of the worst fast food experiences I’ve had. I’m not surprised because it’s Burger King but this is an occurring event and I hate to say that the customer service makes me never want to eat at Burger King again.
Easy 1 star. I work at the Montefiore hospital nearby and this is easily the worst BK ever , hands down. None of the coupons on the app work. None. Nada. Zero. Zip. What should be a 7.99 meal comes out to $16+. Absolute insanity for a small whopper jr meal that I refuse to pay. Even if you pay full price, expect the wait time to be 10+ minutes easily. Absolute dump. So horribly ran it literally shouldn’t be allowed lol.
Drive thru is confusing and they ask you to move from the window and wait for someone to bring your order.
Service: 2
I want last night to the drive through in their website it says they closed at 12 I got there at 11:36 and the lady that spoke to me through the drive through told me with an attitude they were closed that they closed at 11:30 when their website says 12:00 but this is the 2nd night that this happened
Service: 1
Service TERRIBLE! They charge u for sauce but NEVER puts it in the bag. But when u do forget to add sauce to ur order and ask for sauce over the counter they say u have to pay. Like how are y’all charging for sauce but NEVER puts it in the bag when people PAID for it. And this is something that happens ALL THE TIME.
Service: 1
I called this burger King before I went, looking for the adams meal with the morticia shakes.. they said they have it. When I came in had to order it of the app because it was cheaper and offered the 2 family meal bundle. So they didn't have the shake after I ordered it , but they did give me a chocolate shake. The food was ok , was not what I expected, but service was ok waited a while for the food. They had a dine area and a bathroom. The place was cleaned and bathroom was cleaned also.. I will come back.
Parking: All the sales are with the app.
Kid-friendliness: Yes.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Onion Rings, Whopper Sandwich
Anytime you order Uber eats to this location. They have a scheme going on where they claim someone took your order so they don’t give it to the Uber eats person, but Uber eats person and then calls you and tells you if you want to pay for your order again they’ll get it for you either way there’s some type of scam you never get your order and it’s absolutely ridiculous. If I could give them zero stars if I could give them negative stars I absolutely would.
Service: 1
Fresh burgers and vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Why why. Why Waited 15 minutes for food that was still cold. I don’t get it. And it was just a whopper jr. bread was hard. Burger meat was cold. Not going back here anytime soon.
Atmosphere: 3
Food: 1
Service: 1
9.42pm they said they are Closed !!
Atmosphere: 1
Service: 1
I ordered two Whopper Jrs one regular one double. I explained to them I need two bottom buns on the double. I get my order they didn't do it I give it back they switch the bun on the wrong Burger. obviously I'm allergic to sesame seeds Please pay attention staff.
And to top it all off they charge you extra for it
Dietary restrictions: They didn't know how to handle dietary restrictions. I have an allergy and when they got everything wrong they didn't switch the wrapping.
Atmosphere: 5
Food: 2
Service: 1
They are lost, they try to be fast but they lose their orders, those who arrive last leave first
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
They had us waiting 30 minutes for a small fries, first they couldn’t hear on the microphone and now we had to wait even longer to get what we ordered. Lastly the manager was just watching the employees make the fries and all the food, he didn’t help once. This experience has to has been one of the worst fast food experiences I’ve had. I’m not surprised because it’s Burger King but this is an occurring event and I hate to say that the customer service makes me never want to eat at Burger King again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap
Coffee is just ok
Atmosphere: 2
Food: 3
Service: 4
Always want you to used the kiosk some people don’t want to use it this is Burger King have it your way.
Atmosphere: 3
Food: 5
Service: 1
perfect for a quick meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Sandwich, French Toast Sticks, Onion Rings, BK Chicken Fries, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Sandwich
Easy 1 star. I work at the Montefiore hospital nearby and this is easily the worst BK ever , hands down. None of the coupons on the app work. None. Nada. Zero. Zip. What should be a 7.99 meal comes out to $16+. Absolute insanity for a small whopper jr meal that I refuse to pay. Even if you pay full price, expect the wait time to be 10+ minutes easily. Absolute dump. So horribly ran it literally shouldn’t be allowed lol.
Atmosphere: 1
Food: 1
Service: 1
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