I recently had an experience with one of your employees, Michael, that truly impressed me. When I called to place an order, Michael answered the phone with such politeness, humor, and enthusiasm that it immediately stood out. After giving him my address, it turned out I was outside the usual delivery area. However, Michael went above and beyond, saying it was no problem and personally delivering my order himself.
He made sure every request I had was met, from ensuring the pizza was crispy to preparing the sausage and peppers perfectly. What really struck me was how rare it is to find this level of customer service in the Bronx. Many places seem to take their customers for granted, assuming that just because they’re there, people will order from them. Michael, however, exemplified that customer service should be a priority, regardless of the neighborhood or ZIP Code.
It’s crucial that businesses in the Bronx offer quality service and food that respects the value of the customer’s dollar. Unfortunately, this has become less common, but your pizzeria clearly understands its importance. Michael is a remarkable person, and I believe he will do great things within your company. I deeply appreciate the effort he put in to make sure my experience was outstanding, even going out of his way to deliver my order outside the usual delivery area. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chesse Pizza by the Slice, Sausage, Slice Pizza, Pizza
Ryan Henry
Best Pizzeria in NYC by far. Cant take a trip there without stopping by Capri. The chicken bacon ranch and the Sicilian are a must have. The service is also fantastic. If your looking for a quick bite they’ll get you in and out in no time.
Atmosphere: 5
Food: 5
Service: 5
Jackson Fardo
This was the most bomb pizza I have ever had in my life. From the serivice to the atmosphere it is hands down the best pizzeria in NYC. Highly recommend for anyone looking to have a good slice!
Atmosphere: 5
Food: 5
Service: 5
craig stokes
Pizza is hit or miss but always burned.staff is very short and unfriendly they want you to pay before you get your food i use to come here all the time considering i work close by but since the new staff this place has gone down hill
Atmosphere: 2
Food: 1
Service: 1
Charles S
Very average pizza, not terrible, but not excellent. It can ba a hangout spot and can get a bit busy. The prices aren't terrible, about average.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pizza
Ashton Brown
RACIST…and tried charge me $15 for 6 shrimp and a piece of bread??♂️
Atmosphere: 1
Food: 1
Service: 1
Juan Diaz
A Mateo le piace molto la pizza.
Caribb Nur
Prices are getting soooo damn high!!! This place won't be here too much longer
Rah Money
Mike was very respectful, and the pizza came out very nice.
Kid-friendliness: everyone is very respectful.
Wheelchair accessibility: There is a ramp in the back door
Great pizza spot
Atmosphere: 4
Food: 4
Service: 5
I recently had an experience with one of your employees, Michael, that truly impressed me. When I called to place an order, Michael answered the phone with such politeness, humor, and enthusiasm that it immediately stood out. After giving him my address, it turned out I was outside the usual delivery area. However, Michael went above and beyond, saying it was no problem and personally delivering my order himself.
He made sure every request I had was met, from ensuring the pizza was crispy to preparing the sausage and peppers perfectly. What really struck me was how rare it is to find this level of customer service in the Bronx. Many places seem to take their customers for granted, assuming that just because they’re there, people will order from them. Michael, however, exemplified that customer service should be a priority, regardless of the neighborhood or ZIP Code.
It’s crucial that businesses in the Bronx offer quality service and food that respects the value of the customer’s dollar. Unfortunately, this has become less common, but your pizzeria clearly understands its importance. Michael is a remarkable person, and I believe he will do great things within your company. I deeply appreciate the effort he put in to make sure my experience was outstanding, even going out of his way to deliver my order outside the usual delivery area. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chesse Pizza by the Slice, Sausage, Slice Pizza, Pizza
Best Pizzeria in NYC by far. Cant take a trip there without stopping by Capri. The chicken bacon ranch and the Sicilian are a must have. The service is also fantastic. If your looking for a quick bite they’ll get you in and out in no time.
Atmosphere: 5
Food: 5
Service: 5
This was the most bomb pizza I have ever had in my life. From the serivice to the atmosphere it is hands down the best pizzeria in NYC. Highly recommend for anyone looking to have a good slice!
Atmosphere: 5
Food: 5
Service: 5
Pizza is hit or miss but always burned.staff is very short and unfriendly they want you to pay before you get your food i use to come here all the time considering i work close by but since the new staff this place has gone down hill
Atmosphere: 2
Food: 1
Service: 1
Very average pizza, not terrible, but not excellent. It can ba a hangout spot and can get a bit busy. The prices aren't terrible, about average.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pizza
RACIST…and tried charge me $15 for 6 shrimp and a piece of bread??♂️
Atmosphere: 1
Food: 1
Service: 1
A Mateo le piace molto la pizza.
Prices are getting soooo damn high!!! This place won't be here too much longer
Mike was very respectful, and the pizza came out very nice.
Kid-friendliness: everyone is very respectful.
Wheelchair accessibility: There is a ramp in the back door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza
Restaurantji Recommends
Pizza used to be so good here. Now it's undercooked. You have to sit in to get a decent slice
Atmosphere: 3
Food: 1
Service: 2
Excellent so good.
Atmosphere: 5
Food: 5
Service: 5
Best Hawaiian pizza ever!
It was so amazing! When i went there, The pizza was so BIG! I got pineapple pizza and it tasted so GOODD! I love that pizza place and rate it a 5/5!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Huge pizzas. This was only half a pizza.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
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