Chipotle Mexican Grill

If you want to go to the most miserable Chipotle this is the right one! They pay no attention to the portions, they look like they hate their job, and the atmosphere is extremely depressing. Everyone has bad days but man I’ve been to this location multiple times within the past couple of months and the atmosphere is always the same. I’d rather drive a hour to a different chipotle knowing I’d get a smile than to give my hard earned money to this location. You’ve lost yet another customer.

Atmosphere: 1

Food: 3

Service: 1

Came in at 915 and was told all that there is, is all that we have. No rice, no steak, and no cups. Barely anything available. We were also told we couldn’t dine in because it was too late. I understand how pre closing works and that the place closes in 45 mins but I’m paying full price for the same item that anyone would get throughout the day. Sassy employees that clearly weren’t happy we came in at this time. Definitely go to another location

Atmosphere: 1

Food: 1

Service: 1

I think that the workers there are great but one bad thing is that if you order online you don’t know what they did so I would not recommend online but it’s butter in person

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Chips, Burrito

While waiting in line to place my order, I took in everything around me. The line wasn’t moving, the music was blasting, and the workers at the register seemed unorganized. To make things worse, one of the employees went on a lunch break, and the dining area looked incredibly unkempt. Overall, it was a disappointing experience—definitely not coming back here.

Atmosphere: 1

Food: 1

Service: 1

Order at this location and these people don't change their gloves. They handle your food, the register and exchange other foods with the same gloves. I know they are giving boxes of gloves. It's unsanitary and you can transfer things wearing gloves. That's why they are single use gloves. People need to get educated better when it comes to handling food.

Atmosphere: 4

Food: 3

Service: 4

This chipotle by far is the worse of all the locations near me. Today I have to remind myself why I shouldn’t return. Food: many times I come here they are scraping the bottom to create a bowl for you. They can barely put together a sufficient bowl without having to go to the other to go station to borrow food out the trays there.
Atmosphere: almost always a jam session with music pumping like we at orchard beach in the summer. Can we at least turn it down if you going to play your own sound track.
Service: always combative when and making you feel like you’re in the wrong for ordering when you’re the one who’s been waiting patiently on line for so long.

Atmosphere: 2

Food: 2

Service: 2

Keepin it real out here in the Bronx
Only visited this place 1 time, customer service was pretty top notch for a Chipotle, and the smoke brisket was fireeee
The smoke brisket is usually hit or miss, but it was well seasoned and cooked nicely. Great chipotle location (to be fair, it's my only time visiting)

Atmosphere: 4

Food: 5

Service: 5

I’m literally just waiting for this location to close down at this point. It doesn’t look like Chipotle puts any value into their employees or the slop they call food. Tonight they were out of condiments (hot sauce and salad dressing), fajita veggies, my wife and I received half the portion of chips each. The bags of chips were laughable small. The worker who prepared the food could not understand the concept of half a scoop of rice and proceeded to double up on my own for some reason. This is not a language barrier issue since my wife is bilingual. Idk, I guess they don’t teach 1/2 in school nor chipotle training (if there is any). The lettuce was poorly cut resulting in 4 inch ribbons of freezer burnt greens that cooled down the meal to almost inedible. I believe the meat wasn’t kept at the proper temperature, but that I cannot prove. Waiting for that “for rent” sign to go up any day now. This place is a disappointment.

Recommended dishes: Salad

Worst chipotle experience.
They give you 4 pieces of chicken and then catch an attitude when you request more. Management sucks and employees are rude.

Atmosphere: 1

Food: 1

Service: 1

This place was dirty! The floor and dining tables were disguising. The garbage cans overflowing with garbage. nasty girl on the register

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

Middle of the afternoon they had no white rice and no pinto beans. Also scrapping the bottom of the chicken tray. Poor management

Atmosphere: 3

Food: 2

Service: 2

This specific Chipotle is constantly running out of either chicken, cheese, or potentially any other condiment or topping. I’ve never experienced this in any other chipotle, where after waiting on line, they call out “no more chicken” or “we ran out of..”. Once or even twice, i’d give the benefit of the doubt, but at this point theres about a 50/50 chance that they will be out of some major condiment. This also includes doing a poor job of keeping utensils like forks and napkins restocked for to go orders. I like Chipotle, but it’s unfortunate that this store is the closest to home.

Atmosphere: 3

Food: 4

Service: 2

I like it a lot!!

Atmosphere: 5

Food: 5

Service: 5

The over season the food way too much! Everything is salty as hell. They don’t know how to cook this food properly. The rice also is sometimes hard.

Atmosphere: 2

Food: 1

Service: 2

In this chipotle the customer service is like horrible