Club Valle
352 E Gun Hill Rd, Bronx
(718) 798-3755
Recent Reviews
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There was a homeless dude inside kept asking me for money while I was trying to look at the food section. I have no problem with homeless people. He was right in front of the food section I couldn’t see and felt uncomfortable cuz he kept on insisting. “Give me money I want food” while the people that work here just stood there. I just walked out.
Atmosphere: 1
Service: 1
The worst restaurant in the planet! They are scammers! They run out of items and instead of calling you to offer a reasonable replacement or give you a credit, they ask me to cancel the order saying that they are unable to cancel and then the app charged me 92% of the net price to compensate THEM! Yet they refuse to send me any food for the price of the order. They insulted me and did not take responsibility This place should be close for good.
They have fried chicken strips that are good . However if you are not a part of the Spanish speaking community expect to be disrespected. You will be standing and waiting if there are other people coming in after you that are Spanish speaking they will act like they don't see you. The prices will change on you daily. The small chicken only used to be $5, a month later it was $7 which was yesterday and now today is $8.. keep the chicken and your black tax
I go here because its the closest spanish restaurant to me, but the women who work there are rude. When you ask how much something is, you get a nasty look with a nastier answer. $18 for a lunch plate of rabo. They literally give you 3 pieces and a bunch if rice. Teach you employees some customer service. You're losing customers
Atmosphere: 2
Food: 2
Service: 1
First let me start off by saying that their customer service sucks, idk how is it that they get hired speaking one language in America. Second , I ordered a family combo & I live right down the block from this restaurant. It took forever to get delivered.. the food sucked and I’m Spanish so I know what’s good food, the container of beans did not even have beans it was juice from the beans and about 12 pieces of beans. The chicken was stale as if it was sitting since the morning & the rice was like if it was the last little bit of the tray left to serve. I will never order here again. Let’s not forget how they sent me a HOT PEPSI. IM SO UPSET
Terrible food was so dry tasted like it was theres al morning
Rice was dry chicken was dry the salad was pink from being old worse thing it was for my pregnat wife i would never ever order from here again
Atmosphere: 1
Food: 1
Service: 2
So disappointed... The yellow rice was hard and dry. The chicken and pork was dark and dry... I'm never ordering takeout from there again not to mention it wasn't cheap either
I ordered delivery, received my order with the rice clumpy and burnt (not pictured). Also my plantains were completely burnt, not charred or caramelized as they usually are. They actually look like they been sitting out for days. I was on the phone with them ordered. Expressed my order will be paid in two forms of payment. There seemed to be confusion being that she kept stating “ huh, no the fee for delivery haveto be higher” . The delivery fee minimum was met & I kept stating that so there was no reason for there to be a discrepancy. Which is why I think they delivered my food this way because they didn’t want to complete my request or simply just didn’t wanna do it. As well as the woman not comprehending. Also I always order from them so I would know. Lastly it would be beneficial in the workplace for them to learn English being that they serve to not just Spanish people.
Atmosphere: 1
Food: 1
Service: 1
Loved the service, the vibe and the food was very good. The ladies were friendly and very respectful.
Atmosphere: 5
Food: 5
Service: 5
It was not the seasoning I expected from a Dominican meal. Apart from that, compared to what I had paid in other places, I found it expensive. I'm visiting NY and for me it was my debut and farewell.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Has a C Food health inspection score. BEWARE. That is the lowest grade before shut down.
Atmosphere: 2
Food: 1
Service: 1
Food is extremely salty
Atmosphere: 4
Food: 1
Service: 2
The rice was ok, but the chicken was extremely salty. I don’t know why they dumped all that salt on the food can eat it. Yuk.
Atmosphere: 2
Food: 1
Service: 2
Jahaira, who claims to be the manager of the restaurant, is very rude and ill-mannered. She was usually a customer who always bought food from her, but one day I went without my work uniform and she treated me like trash after opening the door and told her to please give me the chicken. that I wanted to buy and she said it was what was there before that had to be sold first. He refused to sell it to me. What kind of place is that.
Atmosphere: 1
Food: 1
Service: 1
Keep yourselves safe
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