On this Saturday morning before Mothers Day I entered greeting everyone with "Good morning ".It was transparent that one of the two young ladies at the counter was training. I ordered a sandwich & coffee. I'm going to skip the part when I was having issues with my app & the manager was extremely rude. I received my order & left. Once in my car I realized that my sandwich was wrong so I returned. I got a biscuit egg cheese when I ordered a egg&cheese "wrap". The manager states "that's what you ordered. Allow me to point out1) if you would have Provided me with a receipt.This wouldn't be a debate.2) I didnt place my order with her! 3) I honestly don't even think it was a language issue, I really feel the young lady in training is not familiar with the menu.4) I repeated my order & they got it wrong for the 2nd time! Egg cheese & sausage wrap!Due to their " attitude & lack of Professionalism. I but my sandwich on the counter without a refund or replacement I had to leave.I've lived in the neighborhood for 25+ years! Before Converting into dunkin' donut it used to be big D deli! I have NEVER experienced that type of service! Respect your the community & its Residents. I HOPE THE OWNER ? THIS REVIEW & sends his staff for retraining please & love!
Food: 1
Service: 1
Enzo Castillo
Best Dunkin in the neighborhood, the ladies here hold it down good. My designated Dunkin. Thank you ladies!!!
Atmosphere: 5
Food: 5
Service: 5
Joel Rosario
It doesn't work, the employees are terrible, bad service
Alnjoom Stars
Good service
Steward Rivera
Food was great and best of all was the service I received from a beautiful young lady with a great smile. Customer service at its best. Too bad I didn't get her name.She took the time to answer all my questions about the assortment of frozen drinks DD has to offer. Thanks I appreciate that. I'm sure to return to this location when back in town. People will travel miles for excellent service. Keep up the good work. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Sebastian (Park Ave.)
Best customer service ever !!!
Ariel Caba
Good spot to get some coffee. I'm not big on there food.
Sebastian Bartolotta
Best customer service ever !!!
Tyshean Highsmith
Didn't taste like the bacon maple sandwich . Like regular bacon
The one on Eastchester Road is better.
Atmosphere: 2
Food: 2
Service: 1
On this Saturday morning before Mothers Day I entered greeting everyone with "Good morning ".It was transparent that one of the two young ladies at the counter was training. I ordered a sandwich & coffee. I'm going to skip the part when I was having issues with my app & the manager was extremely rude. I received my order & left. Once in my car I realized that my sandwich was wrong so I returned. I got a biscuit egg cheese when I ordered a egg&cheese "wrap". The manager states "that's what you ordered. Allow me to point out1) if you would have Provided me with a receipt.This wouldn't be a debate.2) I didnt place my order with her! 3) I honestly don't even think it was a language issue, I really feel the young lady in training is not familiar with the menu.4) I repeated my order & they got it wrong for the 2nd time! Egg cheese & sausage wrap!Due to their " attitude & lack of Professionalism. I but my sandwich on the counter without a refund or replacement I had to leave.I've lived in the neighborhood for 25+ years! Before Converting into dunkin' donut it used to be big D deli! I have NEVER experienced that type of service! Respect your the community & its Residents. I HOPE THE OWNER ? THIS REVIEW & sends his staff for retraining please & love!
Food: 1
Service: 1
Best Dunkin in the neighborhood, the ladies here hold it down good. My designated Dunkin. Thank you ladies!!!
Atmosphere: 5
Food: 5
Service: 5
It doesn't work, the employees are terrible, bad service
Good service
Food was great and best of all was the service I received from a beautiful young lady with a great smile. Customer service at its best. Too bad I didn't get her name.She took the time to answer all my questions about the assortment of frozen drinks DD has to offer. Thanks I appreciate that. I'm sure to return to this location when back in town. People will travel miles for excellent service. Keep up the good work. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Best customer service ever !!!
Good spot to get some coffee. I'm not big on there food.
Best customer service ever !!!
Didn't taste like the bacon maple sandwich . Like regular bacon
Restaurantji Recommends
Make good coffee ☕
Great, will come back again!
Great, will come back again!
Customer service here is great,
Coffee and donuts
Loading...