Dunkin'

Co-Op City Mall, 2035 Bartow Ave, Bronx
(718) 320-1590

Recent Reviews

Jonathan Debellis

They’re scamming people in here. Charging almost 5 dollars for a small cold brew then serving iced coffee. I worked for a gourmet coffee company for years. There shouldn’t be a burnt flavor in cold brew and the color is way off. When I brought it to the attention of the staff they all put their heads down and a male staff member immediately offered me a shot of espresso in it which I’m pretty sure the girl didn’t even put in the cup.

Atmosphere: 1

Food: 1

Service: 1

Kiana Mellard

Very slow, waited 10 minutes just to order. Another 10 just to get a coffee and a small

Atmosphere: 2

Food: 1

Service: 1

Alex Felder

Dunkin has become the assembly line of Coffee making. Too much sugared products and service sucks as well. I prefer Starbucks. But in a rush and you need a fast fix. They barely reach the finish line. Not a fan.Parking: The Spots are tight and the poeple really do not car about denting your car.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Donuts

Laurelle Phoenix

A bit ghetto.Parking: Get crowded fast.

Atmosphere: 1

Food: 2

Service: 2

Masonya Divine

The team needs retraining. While the regular manager was out on vacation, the hooligans behind the counter assaulted a regular patron. These people that were hired by DD do not have appropriate training, they do not know how to speak to people with respect, they closed the mobile ordering and made people wait, but never announced that there would be a delay. This caused multiple people to be late to work and the fiasco even caused police presence to be needed. This situation is disgusting and unjust. Please hire better people to run your stores. I am forwarding all my concerns to the corporate office for further investigation and assistance.

Atmosphere: 1

Food: 1

Service: 1

Janna Williams

Not only is this place filthy, the staff is violent and out of control. I saw the physically assault a young lady that was simply upset because they slammed her drink down. Reckless, nasty behavior was displayed! They need to fire everyone and start

Atmosphere: 1

Food: 1

Service: 1

Tatyana Taray

Can we please keep the original team hereEveryday theres new people the girl working today did not even know how to make my drink & asked me to taste it halfway through her making it ? this is why I have been going to starbucksI should have asked for a refund .

Food: 3

Service: 1

Anny Terrero

They didn’t know how to make coffee nasty

Atmosphere: 1

Food: 1

Service: 1

Nigel Dawson

The sandwiches are good. Avoid the iced drinks (lattes/coffee) as they are often made incorrectly. The color of the drink is either too dark or too light because the milk to espresso ratio is unbalanced. The number of add in’s like sweeteners are also inconsistent, giving the drink a horrible taste.

Atmosphere: 3

Food: 4

Service: 3

Jaden Rivera

Came to sit down and order a mobile order and was told to leave with no reason.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Donuts

Raymond Lovera

The place is dirty! Garbage on the floor . Where they keep the donuts looks terrible and disorganized. The aera where the coffee and other are made looks filthy. Customer service is a big ZERO! if only looks could kill.... that's how I feel. Their attitude is terrible.... never going back there again....

bluur

Came to sit down and order a mobile order and was told to leave with no reason.

jimmy

Typical dunkin fare service a little slow. Place is small.

Atmosphere: 3

Food: 3

Service: 3

Nyema Dolma

Horrible coffee. Workers not interested in working or customer service They need to be taught how to make coffee. Dunkin donut never fails to disappoint.

Jeanette McCauley

Closed and refused service two hours before they were supposed to close will never go there again. Workers were rude and lazy.

Atmosphere: 1

Service: 1

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