I’ve been giving this Dunkin’ Donuts chance after chance to get it right. placing an order 15 minutes prior just to get there and it’s still not done and nobody’s inside, but they’re having side conversations and not thinking about the customers is totally disrespectful. This has happened on numerous occasions, I’m just gonna stop coming here.
Atmosphere: 3
Service: 1
Ninozca Nunez
Idk what they call this but this is not bacon i got played i had to throw it away got sick food posoining after taking a bite of this
Atmosphere: 1
Food: 1
Service: 1
Luisa Salazar
What a dirty place. The bathroom is disgusting, and the floor and walls of the establishment are dirty. I honestly would never come back. I couldn’t even eat what I bought because just thinking about how dirty the kitchen must be, considering the rest of the place, made me lose my appetite.
Atmosphere: 1
Food: 4
Service: 4
kadeeja !
Can we please hire more people at this store… it’s insane how long the wait time is to order.. and when I do order, they literally forget I ordered and I had to wait 30 minutes for my order after I reminded them that I ordered drinks… how am I right in front of you and I have to tell u that I’m missing my drink 😭😭 it’s ridiculous lol. Please hire more people and coordinate among the employees. The employees don’t talk to each other so they always do something wrong with my drink.
Facundo Fuentes Jr.
Dunkin is supposed to be at 5am on weekdays but it's still closed they never opened on time.
GR - NY Princess
I'm visiting a lot of Dunkin stores all over, but in this particular place, I am very disappointed. I went to order, and the girls were not smiling.... not talking to me just told me ok you can pay and I wanted to confirm my order just in case I forgot something . Then I was waiting to pick up my order, and the girl forgot my donuts and when I told her I have donuts she dnt even talk to me and neither when I said thank you she didn't reply nothing . Her face was almost to the ground . I'm very, very sorry cause I leave around riverdale and we are very friendly and that place I'm not recommending to anyone. I hope the manager can do something cause a lot of people complaining about the attitude the stuff has .
Atmosphere: 1
Food: 2
Service: 1
Leonid Dolgopolov
Staff and management are very unprofessional, was waiting 30 minutes for order- 1 person working, 3 chatting.
Atmosphere: 1
Service: 1
Zotaud Dally
Very clean and friendly Dunkin’ Donuts. Clean bathroom. Sink in the toilets and also right outside. I will come back.
Atmosphere: 5
Food: 5
Service: 5
Emil Phoryew
This place used to be better but lately it's kind of crap. Nowadays they're running out of bagels, croissants, crumplets, even tuna fish. Interestingly, they claim to sell tuna fish salad, but it's just tuna with mayonnaise, not salad. The tuna on bagel with Chedder cheese I like to get used to be tastier and better made. Furthermore the staff has been less friendly, more rude and often don't listen. They've been denying me and my partner 5% senior discounts. They used to give it with no problem. One time I ordered coffee, the service clerk was too quick and he wound up tipping it overboard when placing it on the counter. A few drops got on my then new shoes but am lucky I wasn't burned or injured. Their coffee is good but often don't follow the preparation directions I give. Sometimes they make my sandwiches not the way I request either. As for atmosphere, the place looks a bit bleak, uninspiring, and a tad desolate. I never got sick eating here, prices are reasonable but if you want good fast food, I'd suggest going across the street to the Greenland Mart. This Dunkin' Donuts is kosher dairy, incase you follow Leviticus 10-11. This place is a safe bet but not the greatest.
Atmosphere: 2
Food: 3
Service: 2
Fidel Herrera
The place is cold by the temperature inside as the employees behavior too. Lack welcoming, they should be trained that the customers paid for their wages. Some nice low volume music at 7 am is a very good welcome.
I really liked the service from Yusuf! Yesterday I had a cappuccino there, it was incredibly delicious, I go there often, but it's a pity that Yusuf only works on Sundays ((((, just try his cappuccino blast, only he makes it so great!!!!!
Atmosphere: 5
Food: 5
Service: 5
Alyce Gunn
Service is extremely slow, even when ordering via the app.
Rahh W
I ordered my food at 3:39pm and it took them until 9pm to get my order ready
Dominick Ker
Nice people
Atmosphere: 4
Service: 5
yvonne lopez-rivera
I buy my cold brew and breakfast here every day, I go sometimes multiple times a day for my coffee. I have to say this is the best dunkin I've been to. Chelsea makes the best cold brew, always makes it the way I like it, I'm very picky with my coffee, and she is fast and always professional. Felichi, Taylor and Sonjita are also the best. They all work very hard, fast and they always get my orders right. They always make my cold brew perfect! Thumbs up!! They all deserve a raise!!!!
I’ve been giving this Dunkin’ Donuts chance after chance to get it right. placing an order 15 minutes prior just to get there and it’s still not done and nobody’s inside, but they’re having side conversations and not thinking about the customers is totally disrespectful. This has happened on numerous occasions, I’m just gonna stop coming here.
Atmosphere: 3
Service: 1
Idk what they call this but this is not bacon i got played i had to throw it away got sick food posoining after taking a bite of this
Atmosphere: 1
Food: 1
Service: 1
What a dirty place. The bathroom is disgusting, and the floor and walls of the establishment are dirty. I honestly would never come back. I couldn’t even eat what I bought because just thinking about how dirty the kitchen must be, considering the rest of the place, made me lose my appetite.
Atmosphere: 1
Food: 4
Service: 4
Can we please hire more people at this store… it’s insane how long the wait time is to order.. and when I do order, they literally forget I ordered and I had to wait 30 minutes for my order after I reminded them that I ordered drinks… how am I right in front of you and I have to tell u that I’m missing my drink 😭😭 it’s ridiculous lol. Please hire more people and coordinate among the employees. The employees don’t talk to each other so they always do something wrong with my drink.
Dunkin is supposed to be at 5am on weekdays but it's still closed they never opened on time.
I'm visiting a lot of Dunkin stores all over, but in this particular place, I am very disappointed. I went to order, and the girls were not smiling.... not talking to me just told me ok you can pay and I wanted to confirm my order just in case I forgot something . Then I was waiting to pick up my order, and the girl forgot my donuts and when I told her I have donuts she dnt even talk to me and neither when I said thank you she didn't reply nothing . Her face was almost to the ground . I'm very, very sorry cause I leave around riverdale and we are very friendly and that place I'm not recommending to anyone. I hope the manager can do something cause a lot of people complaining about the attitude the stuff has .
Atmosphere: 1
Food: 2
Service: 1
Staff and management are very unprofessional, was waiting 30 minutes for order- 1 person working, 3 chatting.
Atmosphere: 1
Service: 1
Very clean and friendly Dunkin’ Donuts.
Clean bathroom. Sink in the toilets and also right outside. I will come back.
Atmosphere: 5
Food: 5
Service: 5
This place used to be better but lately it's kind of crap. Nowadays they're running out of bagels, croissants, crumplets, even tuna fish. Interestingly, they claim to sell tuna fish salad, but it's just tuna with mayonnaise, not salad. The tuna on bagel with Chedder cheese I like to get used to be tastier and better made. Furthermore the staff has been less friendly, more rude and often don't listen. They've been denying me and my partner 5% senior discounts. They used to give it with no problem. One time I ordered coffee, the service clerk was too quick and he wound up tipping it overboard when placing it on the counter. A few drops got on my then new shoes but am lucky I wasn't burned or injured. Their coffee is good but often don't follow the preparation directions I give. Sometimes they make my sandwiches not the way I request either. As for atmosphere, the place looks a bit bleak, uninspiring, and a tad desolate. I never got sick eating here, prices are reasonable but if you want good fast food, I'd suggest going across the street to the Greenland Mart. This Dunkin' Donuts is kosher dairy, incase you follow Leviticus 10-11. This place is a safe bet but not the greatest.
Atmosphere: 2
Food: 3
Service: 2
The place is cold by the temperature inside as the employees behavior too.
Lack welcoming, they should be trained that the customers paid for their wages.
Some nice low volume music at 7 am is a very good welcome.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
I really liked the service from Yusuf! Yesterday I had a cappuccino there, it was incredibly delicious, I go there often, but it's a pity that Yusuf only works on Sundays ((((, just try his cappuccino blast, only he makes it so great!!!!!
Atmosphere: 5
Food: 5
Service: 5
Service is extremely slow, even when ordering via the app.
I ordered my food at 3:39pm and it took them until 9pm to get my order ready
Nice people
Atmosphere: 4
Service: 5
I buy my cold brew and breakfast here every day, I go sometimes multiple times a day for my coffee. I have to say this is the best dunkin I've been to. Chelsea makes the best cold brew, always makes it the way I like it, I'm very picky with my coffee, and she is fast and always professional. Felichi, Taylor and Sonjita are also the best. They all work very hard, fast and they always get my orders right. They always make my cold brew perfect! Thumbs up!! They all deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
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