Dunkin is supposed to be at 5am on weekdays but it's still closed they never opened on time.
GR - NY Princess
I'm visiting a lot of Dunkin stores all over, but in this particular place, I am very disappointed. I went to order, and the girls were not smiling.... not talking to me just told me ok you can pay and I wanted to confirm my order just in case I forgot something . Then I was waiting to pick up my order, and the girl forgot my donuts and when I told her I have donuts she dnt even talk to me and neither when I said thank you she didn't reply nothing . Her face was almost to the ground . I'm very, very sorry cause I leave around riverdale and we are very friendly and that place I'm not recommending to anyone. I hope the manager can do something cause a lot of people complaining about the attitude the stuff has .
Atmosphere: 1
Food: 2
Service: 1
Leonid Dolgopolov
Staff and management are very unprofessional, was waiting 30 minutes for order- 1 person working, 3 chatting.
Atmosphere: 1
Service: 1
Zotaud Dally
Very clean and friendly Dunkin’ Donuts. Clean bathroom. Sink in the toilets and also right outside. I will come back.
Atmosphere: 5
Food: 5
Service: 5
Emil Phoryew
This place used to be better but lately it's kind of crap. Nowadays they're running out of bagels, croissants, crumplets, even tuna fish. Interestingly, they claim to sell tuna fish salad, but it's just tuna with mayonnaise, not salad. The tuna on bagel with Chedder cheese I like to get used to be tastier and better made. Furthermore the staff has been less friendly, more rude and often don't listen. They've been denying me and my partner 5% senior discounts. They used to give it with no problem. One time I ordered coffee, the service clerk was too quick and he wound up tipping it overboard when placing it on the counter. A few drops got on my then new shoes but am lucky I wasn't burned or injured. Their coffee is good but often don't follow the preparation directions I give. Sometimes they make my sandwiches not the way I request either. As for atmosphere, the place looks a bit bleak, uninspiring, and a tad desolate. I never got sick eating here, prices are reasonable but if you want good fast food, I'd suggest going across the street to the Greenland Mart. This Dunkin' Donuts is kosher dairy, incase you follow Leviticus 10-11. This place is a safe bet but not the greatest.
Atmosphere: 2
Food: 3
Service: 2
Fidel Herrera
The place is cold by the temperature inside as the employees behavior too. Lack welcoming, they should be trained that the customers paid for their wages. Some nice low volume music at 7 am is a very good welcome.
Atmosphere: 2
Food: 4
Service: 2
Tezzi Tezzi
I really liked the service from Yusuf! Yesterday I had a cappuccino there, it was incredibly delicious, I go there often, but it's a pity that Yusuf only works on Sundays ((((, just try his cappuccino blast, only he makes it so great!!!!!
Atmosphere: 5
Food: 5
Service: 5
Alyce Gunn
Service is extremely slow, even when ordering via the app.
Rahh W
I ordered my food at 3:39pm and it took them until 9pm to get my order ready
I buy my cold brew and breakfast here every day, I go sometimes multiple times a day for my coffee. I have to say this is the best dunkin I've been to. Chelsea makes the best cold brew, always makes it the way I like it, I'm very picky with my coffee, and she is fast and always professional. Felichi, Taylor and Sonjita are also the best. They all work very hard, fast and they always get my orders right. They always make my cold brew perfect! Thumbs up!! They all deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Monique Little
They did not serve what I wanted so I tried what they had. I did not like it. The service is good and the place is very clean.
Atmosphere: 5
Food: 2
Service: 5
Joan
This place never has anything and the service is horrible. I placed an online order 2h before close and the employee didn't even see our order. We got there and he basically told us he couldn't do anything for us. He couldn't even help us cancel the order! Almost 2 weeks later we are still waiting for Refunds and that kids service was awful.
Atmosphere: 1
Food: 1
Service: 1
Alea J
Close before 9pm
Atmosphere: 1
Food: 1
Service: 1
hecker Heker
Great place to eat at every time I visit my family
Dunkin is supposed to be at 5am on weekdays but it's still closed they never opened on time.
I'm visiting a lot of Dunkin stores all over, but in this particular place, I am very disappointed. I went to order, and the girls were not smiling.... not talking to me just told me ok you can pay and I wanted to confirm my order just in case I forgot something . Then I was waiting to pick up my order, and the girl forgot my donuts and when I told her I have donuts she dnt even talk to me and neither when I said thank you she didn't reply nothing . Her face was almost to the ground . I'm very, very sorry cause I leave around riverdale and we are very friendly and that place I'm not recommending to anyone. I hope the manager can do something cause a lot of people complaining about the attitude the stuff has .
Atmosphere: 1
Food: 2
Service: 1
Staff and management are very unprofessional, was waiting 30 minutes for order- 1 person working, 3 chatting.
Atmosphere: 1
Service: 1
Very clean and friendly Dunkin’ Donuts.
Clean bathroom. Sink in the toilets and also right outside. I will come back.
Atmosphere: 5
Food: 5
Service: 5
This place used to be better but lately it's kind of crap. Nowadays they're running out of bagels, croissants, crumplets, even tuna fish. Interestingly, they claim to sell tuna fish salad, but it's just tuna with mayonnaise, not salad. The tuna on bagel with Chedder cheese I like to get used to be tastier and better made. Furthermore the staff has been less friendly, more rude and often don't listen. They've been denying me and my partner 5% senior discounts. They used to give it with no problem. One time I ordered coffee, the service clerk was too quick and he wound up tipping it overboard when placing it on the counter. A few drops got on my then new shoes but am lucky I wasn't burned or injured. Their coffee is good but often don't follow the preparation directions I give. Sometimes they make my sandwiches not the way I request either. As for atmosphere, the place looks a bit bleak, uninspiring, and a tad desolate. I never got sick eating here, prices are reasonable but if you want good fast food, I'd suggest going across the street to the Greenland Mart. This Dunkin' Donuts is kosher dairy, incase you follow Leviticus 10-11. This place is a safe bet but not the greatest.
Atmosphere: 2
Food: 3
Service: 2
The place is cold by the temperature inside as the employees behavior too.
Lack welcoming, they should be trained that the customers paid for their wages.
Some nice low volume music at 7 am is a very good welcome.
Atmosphere: 2
Food: 4
Service: 2
I really liked the service from Yusuf! Yesterday I had a cappuccino there, it was incredibly delicious, I go there often, but it's a pity that Yusuf only works on Sundays ((((, just try his cappuccino blast, only he makes it so great!!!!!
Atmosphere: 5
Food: 5
Service: 5
Service is extremely slow, even when ordering via the app.
I ordered my food at 3:39pm and it took them until 9pm to get my order ready
Nice people
Atmosphere: 4
Service: 5
Restaurantji Recommends
I buy my cold brew and breakfast here every day, I go sometimes multiple times a day for my coffee. I have to say this is the best dunkin I've been to. Chelsea makes the best cold brew, always makes it the way I like it, I'm very picky with my coffee, and she is fast and always professional. Felichi, Taylor and Sonjita are also the best. They all work very hard, fast and they always get my orders right. They always make my cold brew perfect! Thumbs up!! They all deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
They did not serve what I wanted so I tried what they had. I did not like it. The service is good and the place is very clean.
Atmosphere: 5
Food: 2
Service: 5
This place never has anything and the service is horrible. I placed an online order 2h before close and the employee didn't even see our order. We got there and he basically told us he couldn't do anything for us. He couldn't even help us cancel the order! Almost 2 weeks later we are still waiting for Refunds and that kids service was awful.
Atmosphere: 1
Food: 1
Service: 1
Close before 9pm
Atmosphere: 1
Food: 1
Service: 1
Great place to eat at every time I visit my family
Atmosphere: 5
Food: 5
Service: 5
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