Dunkin'

1374 Metropolitan Ave, Bronx
(718) 824-3096

Recent Reviews

Sort by
Tukky (Tukky)

This place is extremely racist with people of color. They let people skip you in line, ignore your orders and purposely make your drinks the wrong way if they have a problem with your ethnicity.. Today at 10:15 Am, I waited in line for 8 minutes, just for them to take a customer that spoke their language, order ahead of mine. I asked why they skipped and ignored me. The guy laughed in my face. Don't give this establishment your hard earned money. Plenty of coffee shops in the area. This place has a low rating for a reason. If you are of color, watch how they treat you.

Atmosphere: 1

Food: 1

Service: 1

Ana Valentin

We deserve better food, low nutrition
Makes me gain weight

Atmosphere: 2

Food: 1

Service: 5

Rahnuma aishee

I ordered a medium iced caramel latte, but what I received was completely different from what I expected. The drink was mostly cream with little to no coffee flavor, making it feel like I was just drinking cream. When I mentioned this to the staff, they didn’t remake the drink—instead, they only added some caramel syrup and handed it back to me. Unfortunately, this was disappointing and felt like a waste of $6. I don’t plan on ordering in person again, as the order was not taken carefully and the service did not address the issue properly.

Atmosphere: 1

Food: 1

Service: 1

Sam

Second time I have been there for coconut donuts for some reason every time I go to this location the coconut donuts are stale. I will never go to this location for coconut donuts again. This was in the morning between 9- 10am. Very sad will go to the city from now on on my way to work! My turkey sausage and egg sandwiches were fine but my donuts were so stale they reached rigor mortis!

Food: 1

Service: 2

Laynnie Camil

This is one of the worst Dunkin' locations I've visited. The coffee is consistently inconsistent, and the food tastes burnt.

Atmosphere: 1

Food: 1

Service: 2

Koi Phish

Did a mobile order they never even gave me my donut and gave it to some other person while I was there and had payed for it already the rest of them had food coloring so I couldn’t even get what I payed for

Arman Amin

Did a mobile order they never even gave me my donut and gave it to some other person while I was there and had payed for it already the rest of them had food coloring so I couldn’t even get what I payed for

Franny A

This place is almost near horrible. I get coffee at varying times, all the time. It is consistently okay in the morning. If you go anytime after 3pm when the men are mostly working, your coffee will be trash. Unfortunately I am going to have to stop going here, the people are nice enough but I can’t keep getting too cold, too bitter, not enough sweetness, and just plain messed up coffee orders!

Jessica Echevarria

This is the 4th time in a week that my coffee is spilled and has ruined my order. Coffee lids are not being properly put on and do not fit.

Astrid

I always order online because i don’t like to wait, today i ordered way earlier than usual and when i got there it was weird that i had to wait for my coffee a couple of minutes later a guy came back saying that they give him the wrong order i look up and i saw my name on the cup sticker and the guy’s finger marks, i watch as they pass the cup to another person to “remake” my order. when i got my order i leave because i was late to work when i was about to drink my coffee i noticed they give me the same cup with the guy’s fingers marked on it, they just change the cup lid and give to me.

Atmosphere: 1

Food: 1

Service: 1

jessica Ford

Horrible customer service. They will leave you waiting for nothing. Nobody helps you

Atmosphere: 1

Food: 1

Service: 1

Michael Barabash

Coffee was bitter, could not finish. Half of my order was not ready for pick up, the donut holes. I had to ask about them. Server did not seem care. Copped attitude for no reason. Will not go back to that store.

Atmosphere: 1

Food: 1

Service: 1

Rocketman Mendez

The servers are really nice and helpful, very clean, my friend and I get an expresso every Mon,Wed and Friday afternoon, Donuts are fresh too!

Atmosphere: 5

Food: 5

Service: 5

Oliver Hernandez

Man this dunkin donuts has been theyre for years but like why did they take the tables away that you could've sit theyre drink a coffee eat a donut but overall this dunkin like they're customer service is good

Jordan Laland

Put my donut in my bag upside down….

Atmosphere: 1

Food: 1

Service: 1

Loading...