Its Dunkin. BUT It's 24/7 with a drive-thru and walkup window!
Service: 5
John Basurto
Very dirty, they gave me a dirty cover full of dust
eta xhelili
Just right now I was at this store. Ordered two loaded hash browns and a 6 dollar meal with everything bagel. What I don't understand is why this lady who took my order at approximately 2:45 pm is always so rude and yelling at me and barely understands my order that I have to repeat it twice and make sure she gets it right. It's not the first time she treats me poorly, beyond the limits of customer service. Kinda like I'm not paying. Besides, the hash browns were cold, the bagel also cold, almost broke my teeth. That couldn't possibly be from eve yesterday. I was scared it had fallen on the floor and I didn't eat it. Someone who does not customer service formally but behaves like the customer is someone to step into is capable of not delivering reliable service in relation to food service and that's pretty scary. I cant possibly make a scene or yell at these employees to face them do the right thing. So far is not my issue to solve. But, I'm writing this review because is not the first time theyre informal. I'm not their friend and they did not find me on the street to talk to me like I owe them something.
Charles Rodriguez
Where else can yo get a freshly baked Boston cream donut early Sunday
Iris Santisteban
Love this location the staff is really friendly and my order is always right !
Atmosphere: 5
Food: 5
Service: 5
Amanda
I just want to make your location aware that I contacted Dunkin Donuts Customer Service about the rude customer service that was completely uncalled for. Maybe if your team members listened better and improved on their communication skills. Then your team members would not have to ask customers to repeat their orders after it was clearly and concisely stated the first time. I said I wanted a Medium Hot Almond Spice Coffee in plain English. Its okay, when Customer Service follows up in regard to my complaint, you will understand better than…since now corporate is involved.
Atmosphere: 5
Food: 4
Service: 3
Gulam Sarkar
Found a dead roach in my coffee. It’s so understaffed that every time there’s a huge line
Atmosphere: 1
Food: 1
Service: 1
Mar Yanami
The workers are slow, they make you wait a long time to be served #2 the donuts are always old #3 they serve you cold coffee, #4 the breakfast sandwiches are very damaged, personally I have stopped buying because of their poor service, it's a shame they remodeled it, I thought they were going to change.
Coffee was weak and there are no customer restrooms. Staff is unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Trevor Lewis
The trendy cafe has a convenient location and stylish interior. We go here with friends after shopping to share the news, taste cocktails, order diet meals. Both tasty and healthy
Mamadou Silla
unpleasant place. workers who don't respond to anything say they were forced to be there. They don't even want to open their mouth. I don't recommend this place
yuly
Kid-friendliness: Yes
Wheelchair accessibility: Yeah
Elvis Navarro
Remodeled, just one problem this Dunkin is in the hood. Beverages are kept locked ?, before they were not locked I guess the hood has gotten worse. I was enjoying my nice Dunkin food when a crackhead approached me offering me weed. He wouldn't leave so I got mad and left. This is ridiculous that this country allows people to become crackheads and they just let them be on the streets bothering people.
Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
No bathroom they said manager closed it
Its Dunkin. BUT It's 24/7 with a drive-thru and walkup window!
Service: 5
Very dirty, they gave me a dirty cover full of dust
Just right now I was at this store. Ordered two loaded hash browns and a 6 dollar meal with everything bagel. What I don't understand is why this lady who took my order at approximately 2:45 pm is always so rude and yelling at me and barely understands my order that I have to repeat it twice and make sure she gets it right. It's not the first time she treats me poorly, beyond the limits of customer service. Kinda like I'm not paying. Besides, the hash browns were cold, the bagel also cold, almost broke my teeth. That couldn't possibly be from eve yesterday. I was scared it had fallen on the floor and I didn't eat it. Someone who does not customer service formally but behaves like the customer is someone to step into is capable of not delivering reliable service in relation to food service and that's pretty scary. I cant possibly make a scene or yell at these employees to face them do the right thing. So far is not my issue to solve. But, I'm writing this review because is not the first time theyre informal. I'm not their friend and they did not find me on the street to talk to me like I owe them something.
Where else can yo get a freshly baked Boston cream donut early Sunday
Love this location the staff is really friendly and my order is always right !
Atmosphere: 5
Food: 5
Service: 5
I just want to make your location aware that I contacted Dunkin Donuts Customer Service about the rude customer service that was completely uncalled for. Maybe if your team members listened better and improved on their communication skills. Then your team members would not have to ask customers to repeat their orders after it was clearly and concisely stated the first time. I said I wanted a Medium Hot Almond Spice Coffee in plain English. Its okay, when Customer Service follows up in regard to my complaint, you will understand better than…since now corporate is involved.
Atmosphere: 5
Food: 4
Service: 3
Found a dead roach in my coffee. It’s so understaffed that every time there’s a huge line
Atmosphere: 1
Food: 1
Service: 1
The workers are slow, they make you wait a long time to be served #2 the donuts are always old #3 they serve you cold coffee, #4 the breakfast sandwiches are very damaged, personally I have stopped buying because of their poor service, it's a shame they remodeled it, I thought they were going to change.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Coffee was weak and there are no customer restrooms. Staff is unpleasant.
Atmosphere: 1
Food: 1
Service: 1
The trendy cafe has a convenient location and stylish interior. We go here with friends after shopping to share the news, taste cocktails, order diet meals. Both tasty and healthy
unpleasant place. workers who don't respond to anything say they were forced to be there. They don't even want to open their mouth. I don't recommend this place
Kid-friendliness: Yes
Wheelchair accessibility: Yeah
Remodeled, just one problem this Dunkin is in the hood. Beverages are kept locked ?, before they were not locked I guess the hood has gotten worse. I was enjoying my nice Dunkin food when a crackhead approached me offering me weed. He wouldn't leave so I got mad and left. This is ridiculous that this country allows people to become crackheads and they just let them be on the streets bothering people.
Recommended dishes: Donuts, Munchkins Donut Hole Treats
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