Dunkin'
1733 Jerome Ave, Bronx
(718) 731-2200
Recent Reviews
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Eat up ymmmm, good to all cook hat'off, to Works hard tips$.
Atmosphere: 5
Food: 5
Service: 5
5:50pm and she said she is closed for Christmas.
I told her you still have 10 minutes.She said “it’s Christmas go home” and shut the door on my face.
Atmosphere: 1
Service: 1
Very bad staffs
This location is very unprofessional and the woman here always have a attitude. There is a food safety issue because no one uses gloves and they act like we are supposed to just trust there clean.
Atmosphere: 1
Food: 1
Service: 1
I ordered my chocolate from this location and they gave me a tree nut milk combo. Im not sure what it was but it was not what i ordered. This location is not good at all. lady in the front always has attitudes
Atmosphere: 1
Food: 1
Service: 1
Good cofee and sandwiches , friendly staffs
Dunkin donutsinneracismealivespittingermsinastyo😢
The food at Dunkin’ Donuts is pretty good and the service is fast. The place is usually empty, but it’s kinda dirty outside with lots of homeless people nearby. Bathrooms are sometimes clean. The ice cream has a lot of frost, so it’s probably been sitting out too long.
Atmosphere: 3
Food: 5
Service: 5
I arrived at this location at 9:26 PM, well before the posted closing time of 10 PM (as stated both online and on the door). As I reached for the door to enter, an employee exiting the store saw me, yet proceeded to push the door shut and lock it right in front of me. I knocked to get her attention, but she ignored me completely. This behavior was not only unprofessional but also highly disrespectful. Closing early and refusing service without explanation, especially when a customer arrives well within business hours, is unacceptable. Very disappointed with the experience.
Atmosphere: 1
Food: 1
Service: 1
The bestest mobile ordering experience I've had! Drove up to drive thru, and my name and order popped up when I said hello to the intercom. Nice touch! I'll show yall, but no specifics because I don't want judgment for my order of 4 🤣. Jokes aside, the cashier was so pleasant and the workers seemed to mesh well together. My coffee order was mixed up for one order; I informed her and immediately she replaced it before we departed. I was prepared to pay for the additional so I could keep the iced coffee in lieu of the hot coffee, but she let me go with both. Had to return though, because part of the order was missing. Turns out they didn't have the items, but I was still charged on the app. The attendant was super courteous in offering us substitutions, as I wasn't interested in a refund. Graciously handled.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
No bathroom they said manager closed it
Its Dunkin. BUT It's 24/7 with a drive-thru and walkup window!
Service: 5
Very dirty, they gave me a dirty cover full of dust
Just right now I was at this store. Ordered two loaded hash browns and a 6 dollar meal with everything bagel. What I don't understand is why this lady who took my order at approximately 2:45 pm is always so rude and yelling at me and barely understands my order that I have to repeat it twice and make sure she gets it right. It's not the first time she treats me poorly, beyond the limits of customer service. Kinda like I'm not paying. Besides, the hash browns were cold, the bagel also cold, almost broke my teeth. That couldn't possibly be from eve yesterday. I was scared it had fallen on the floor and I didn't eat it. Someone who does not customer service formally but behaves like the customer is someone to step into is capable of not delivering reliable service in relation to food service and that's pretty scary. I cant possibly make a scene or yell at these employees to face them do the right thing. So far is not my issue to solve. But, I'm writing this review because is not the first time theyre informal. I'm not their friend and they did not find me on the street to talk to me like I owe them something.
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