Dunkin

49 E 167th St, Bronx
(347) 994-9167

Recent Reviews

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Bernardo Rodriguez

Came in early evening. No line and no tables or chairs no problem. $6 meal deal came out good. Everything was hot iced coffee was made how i asked.

Estela Bahena

these people don’t even know how to make a proper matcha

Edwina Barrera

Customer service is so horrible they never get your order correct and also hand you unsanitized sticky cups and when you ask them to clean it properly or correct the drink that they messed up on their end they give you a nasty attitude this is the 4-5 th time going and the lady at the register today at 9am 4-14-25 always give people hard time to enjoy their breakfast i started off my day great and left out the store very upset because the lady made my drink wrong a drink I always order that I know how it supposed to taste I kindly asked her if she can help me she was talking about me in a different language not knowing I knew exactly what she was saying and I just don’t understand why they hired people that makes people day horrible, bad customer service they will never see me in this store again

sabbir ahmed

closes at 9PM , Not 9.30 , I went there 9.04 didn't get coffee

D 1\u0026Only

Worst customer service no etiquette not sure how is this place even open for business the employees close 20 minutes before the business hours they will only wanna sell you cold beverages I don’t know why ugh wish we had a real Dunking donuts near me

Ismael

The food was good but the atmosphere and the service was bad I would not go here a lot if i was you

Gloria Ramirez

I ordered through DoorDash and they put 3 cups of coffee in a package for only 2 cops. They squeezed the third cup in there, so one of them popped open and it was all over the place.

Food: 1

Franky Vazquez

I’m Sick & Tired Of This Dunkin Donuts , If The Donuts Isn’t Dry , They Workers Are Rude , If The Workers Aren’t rude & The Donuts aren’t dry There closing 1 Or 2 Hours Before The Actual Closing Time ! Shut this place down already!

Atmosphere: 1

Food: 1

Service: 1

Sir Besente

Very rude workers , don’t say thank you when you spend your money . Not going back

Atmosphere: 1

Food: 5

Service: 1

miss6692

The worst Dunkin’ Donuts I’ve ever visited. I have an issue almost every single time i come here . The lady with the makeup and thin eyebrows is extremely rude ! There’s a couple of them that are rude . She will ignore you and hand you cold undercooked food. They treat you as if the food is free. Terrible service. They get the orders wrong then get upset when you politely ask for them to fix it. I will definetly take my business elsewhere. I spend wayyyy too much money on Dunkin to be treated this way.

Atmosphere: 1

Food: 1

Service: 1

Dashae’s Boutique

Just a mess! I will never buy food from here again! The girl with the makeup that does the baking either gives you undercooked or overcooked food. Then when you say something, she always has an attitude. Then there’s an older lady that looks EXACTLY like her with makeup on, she’s either rushing you to order (she’s adding stuff to your order that your not asking for) it’s like she’s asking you if you want what you didn’t order😂 they overcharge more than the normal Dunkin’s and have the nerve to be having an attitude. Customer service is everything & MANAGEMENT need to work on it. Disgusting!

Atmosphere: 4

Food: 1

Service: 1

marcell cabrera

Worst dunking don't come to this nasty place

Atmosphere: 1

Food: 1

Service: 1

Kourfia Diaby

The Donuts are terrible little icing and they are hard

Atmosphere: 1

Food: 1

Service: 1

idesha almond

Online say a drive thru it's NOT drive pass

Destiny Nesbit

Disgusting Dunkin’, they should be replaced immediately. I came into the store for a cup of water and they refused to give me a CUP OF WATER unless I paid 1.29. Apparently they make you pay for everything. Their competitor Starbucks have never made any customer pay for water. I let her know it was illegal to refuse water. She then proceeded to say don’t believe me ask the manager. When I asked to speak to the manager she said they weren’t there. I asked why she offered that as an option. As someone who works in hospitality, I was disgusted. Will not be bad. The staff is extremely disrespectful and they are lucky to have me as a customer who is not that.

Atmosphere: 1

Food: 1

Service: 1

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