Dunkin
49 E 167th St, Bronx
(347) 994-9167
Recent Reviews
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They don’t sell decaf
Food: 1
Service: 1
I've been to many Dunkin Donuts and by far this was a bad experience 👎🏾. I ordered a ice coffee and a bacon egg and cheese on a croissant. The lady that prepares the food didnt even heat the bacon properly she just put it on top of the croissant and toasted it all together its supposed to done separate. When I got the sand with of course the bacon was not done properly and the croissant wasnt even toasted well 🤦🏾♂️. To make things worse the ice coffee i got tasted weired I couldn't drink it . I will never go here again .
Atmosphere: 3
Food: 1
Service: 2
HORRIBLE. THE WORST DUNKIN EVER, they are so disrespectful and have no sense in of urgency. They have disgusting egos when you speak to them they never acknowledge you or respond it’s disgusting
Atmosphere: 1
Food: 1
horrible service horrible everything, I don't even know where to start I would never eat here I ordered a mango refresher just water large it tasted SO BAD, I found a piece of paper inside of it and It went into my mouth through the straw. I would never eat here anymore!
Atmosphere: 1
Food: 1
Service: 1
Horrible service at the front counter. The food i order had uncooked bacon in it disgusting and the receipt they gave me has wrong information, so your not able to give them a bad rating on it. Totally disgusting I have never seen this in my life.
Atmosphere: 5
Food: 1
Service: 1
Shut dem down ppl of jerome if we dont want better for our selves then we will never get it this is our community dunkin dount shud be da place we all can run to before and after work gym etc the staff at this specific dunkin dount is horrible food uncooked and you would wait over 30 min for a simple order it's a bad store all around something gotta change
Absolutely poor service for customers, there are about 3workers, one of them working others hanging the phone, this store must learn how to communicate with people from other dunkin stores. I don’t recommend it
Service: 1
Came in early evening. No line and no tables or chairs no problem. $6 meal deal came out good. Everything was hot iced coffee was made how i asked.
Atmosphere: 3
Food: 5
Service: 5
these people don’t even know how to make a proper matcha
Customer service is so horrible they never get your order correct and also hand you unsanitized sticky cups and when you ask them to clean it properly or correct the drink that they messed up on their end they give you a nasty attitude this is the 4-5 th time going and the lady at the register today at 9am 4-14-25 always give people hard time to enjoy their breakfast i started off my day great and left out the store very upset because the lady made my drink wrong a drink I always order that I know how it supposed to taste I kindly asked her if she can help me she was talking about me in a different language not knowing I knew exactly what she was saying and I just don’t understand why they hired people that makes people day horrible, bad customer service they will never see me in this store again
Restaurantji Recommends
closes at 9PM , Not 9.30 , I went there 9.04 didn't get coffee
Worst customer service no etiquette not sure how is this place even open for business the employees close 20 minutes before the business hours they will only wanna sell you cold beverages I don’t know why ugh wish we had a real Dunking donuts near me
The food was good but the atmosphere and the service was bad I would not go here a lot if i was you
I ordered through DoorDash and they put 3 cups of coffee in a package for only 2 cops. They squeezed the third cup in there, so one of them popped open and it was all over the place.
Food: 1
I’m Sick & Tired Of This Dunkin Donuts , If The Donuts Isn’t Dry , They Workers Are Rude , If The Workers Aren’t rude & The Donuts aren’t dry There closing 1 Or 2 Hours Before The Actual Closing Time ! Shut this place down already!
Atmosphere: 1
Food: 1
Service: 1
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