2 days ago at the morning a man behaved rudely to me until other younger girl helped me. So basically the service is not that good.
Sharon Sealey
Classic Dunkin Delicious 😋😋
Whitney Cornelius
If you have an allergy, avoid this place at all cost unless you have a death wish.
I have been coming to this dunkin donuts for a decade, ever since my parents moved over here. You would think that the employees, after coming here multiple times a week every week for a decade, would know your order and food allergies, but that would be too much to ask I suppose. First and foremost I always get seasonal flavors. When the toasted white chocolate came out, I was elated but on two separate occasions I received toasted almond instead. I returned it with no issues, but after the second time stopped ordering it altogether. The fact of the matter is I should have reported this location to the FD and department of health then. Clearly, this location does not care to prevent cross contamination by CAREFULLY READING THE ORDER prior to preparing it and reading back the order to the customer when presenting it to them.
Unfortunately for me I was naïve and gave them the benefit of the doubt. I recently when there and ordered a Dunkin Midnight with caramel swirl. I was handed a drink when I arrived, which I assumed was mine because the woman who see's me multiple times a week every week had handed it to me as soon as I arrived. Desperate for a pick me up, I began to guzzle my drink immediately. At this point it was lukewarm, so this was no issue for me. A few minutes after I chugged half of it, I felt a pain like no other that I knew could only be causes by 1 thing: Milk. I am lactose intolerant. Like most people with this condition, I can tolerate small amounts of milk throughout the day (like a bit of condensed milk in the caramel syrup) but large amounts of milk of any kind makes me incredibly sick. I went back obviously upset. The seriousness of my illness and my allergy was not taken seriously by the staff or manager, who just offered to replace what I ordered. I got a tea but my stomach as hurting so much I could not drink it. I had to see a doctor the pain was so bad, probably because my stomach had not had straight milk or heavy cream in more than a decade. I was bed and toilet ridden for the rest of the weekend.
I reached out for a refund a MONTH AGO about a refund and no one has gotten back to me. Dunkin Donuts said they tried to contact me but when I checked my records they called me one time ON CHRISTMAS MORNING and never again. First of all these people have no respect for religion or Christianity to be calling people so early on a well known holiday. This was also their way of trying to get out of responsibility by calling on a day and an hour they knew no one would answer. So now, instead of just refunding me my $5 so I can continue on with my life- I now have to report this place to the Department of Health and the FDA.
Allison Veras
Found a hair in my croissant, frozen coffee was not frozen
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant
Jonathan Rosa
They will find a way to charge you $6 for a small coffee: you'd say make a french vanilla + espresso, and then they'd add french vanilla 5 times--adding a fee for additional french vanilla--and the espresso is $2, plus tax, and your coffee tastes undrinkable.
Atmosphere: 1
Food: 1
Service: 1
Hendrixchick
very slow service and there donuts don't taste good. the glazed is dense snd taste off-brand or not from dunkin. they place donuts heavyside down which the cream wipes off the donut. also they dont understand english very well so you end up repeating your order 3-4 times before they understand.
Atmosphere: 2
Food: 1
Service: 1
Karla Tehuitzil
The place a great, barely any people, the service was kinda bad since at one point they start being rude if you take too long
Atmosphere: 3
Food: 4
Service: 2
Zelly Vargas
I like that they take time to talk to regulars in the community and memorize their usual orders
Atmosphere: 5
Food: 4
Service: 4
Alexis A
Bought a toasted bagel with cream cheese. The bagel was extremely hard and barely toasted. The wait time to receive your food can be extremely long as well.
The quality of the food is on par with other dunkin franchises, overall good. However, the customer service is lacking and at times passive aggressive.
2 days ago at the morning a man behaved rudely to me until other younger girl helped me. So basically the service is not that good.
Classic Dunkin Delicious 😋😋
If you have an allergy, avoid this place at all cost unless you have a death wish.
I have been coming to this dunkin donuts for a decade, ever since my parents moved over here. You would think that the employees, after coming here multiple times a week every week for a decade, would know your order and food allergies, but that would be too much to ask I suppose. First and foremost I always get seasonal flavors. When the toasted white chocolate came out, I was elated but on two separate occasions I received toasted almond instead. I returned it with no issues, but after the second time stopped ordering it altogether. The fact of the matter is I should have reported this location to the FD and department of health then. Clearly, this location does not care to prevent cross contamination by CAREFULLY READING THE ORDER prior to preparing it and reading back the order to the customer when presenting it to them.
Unfortunately for me I was naïve and gave them the benefit of the doubt. I recently when there and ordered a Dunkin Midnight with caramel swirl. I was handed a drink when I arrived, which I assumed was mine because the woman who see's me multiple times a week every week had handed it to me as soon as I arrived. Desperate for a pick me up, I began to guzzle my drink immediately. At this point it was lukewarm, so this was no issue for me. A few minutes after I chugged half of it, I felt a pain like no other that I knew could only be causes by 1 thing: Milk. I am lactose intolerant. Like most people with this condition, I can tolerate small amounts of milk throughout the day (like a bit of condensed milk in the caramel syrup) but large amounts of milk of any kind makes me incredibly sick. I went back obviously upset. The seriousness of my illness and my allergy was not taken seriously by the staff or manager, who just offered to replace what I ordered. I got a tea but my stomach as hurting so much I could not drink it. I had to see a doctor the pain was so bad, probably because my stomach had not had straight milk or heavy cream in more than a decade. I was bed and toilet ridden for the rest of the weekend.
I reached out for a refund a MONTH AGO about a refund and no one has gotten back to me. Dunkin Donuts said they tried to contact me but when I checked my records they called me one time ON CHRISTMAS MORNING and never again. First of all these people have no respect for religion or Christianity to be calling people so early on a well known holiday. This was also their way of trying to get out of responsibility by calling on a day and an hour they knew no one would answer. So now, instead of just refunding me my $5 so I can continue on with my life- I now have to report this place to the Department of Health and the FDA.
Found a hair in my croissant, frozen coffee was not frozen
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant
They will find a way to charge you $6 for a small coffee: you'd say make a french vanilla + espresso, and then they'd add french vanilla 5 times--adding a fee for additional french vanilla--and the espresso is $2, plus tax, and your coffee tastes undrinkable.
Atmosphere: 1
Food: 1
Service: 1
very slow service and there donuts don't taste good. the glazed is dense snd taste off-brand or not from dunkin. they place donuts heavyside down which the cream wipes off the donut.
also they dont understand english very well so you end up repeating your order 3-4 times before they understand.
Atmosphere: 2
Food: 1
Service: 1
The place a great, barely any people, the service was kinda bad since at one point they start being rude if you take too long
Atmosphere: 3
Food: 4
Service: 2
I like that they take time to talk to regulars in the community and memorize their usual orders
Atmosphere: 5
Food: 4
Service: 4
Bought a toasted bagel with cream cheese. The bagel was extremely hard and barely toasted. The wait time to receive your food can be extremely long as well.
Atmosphere: 3
Food: 2
Service: 4
Coffee taste different at every location.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It was
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
The quality of the food is on par with other dunkin franchises, overall good. However, the customer service is lacking and at times passive aggressive.
Atmosphere: 5
Food: 4
Service: 3
Great service
Atmosphere: 5
Food: 5
Service: 5
No issues
Atmosphere: 4
Food: 4
Service: 4
Ok food good
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