if i could give it zero stars i would i ordered a mobil order for a bagel cream cheese and when i opened my bagel it had barley any cream cheese at ALL !!! i went in there again another mobile order and when i complained that my bagel didn’t come with enough cream cheese i got attitude for no reason they should be knowing how to do it properly i work at dunkin and don’t give out bullshit bagels like this
Atmosphere: 1
Food: 1
Service: 1
Benjamin Tabakovic
Ordered then waited for everyone else to get their order before me even tho I order a few before them. When I asked where is my food the person had an attitude for some reason. Then they got the order wrong. 20 minutes for a BEC :(
Atmosphere: 1
Food: 2
Service: 1
Sean Chen
Had 2 orders of hash browns. They got it ready fast.
Atmosphere: 4
Food: 4
Service: 5
Krystle Kumar
This Dunkin’ Donuts location should get a -35 stars. They seriously need to get management involved as the customer service is absolutely disgusting. I went in there tonight May 22, 2024 to get a scoop of ice cream. The lady behind the counter and Indian lady is very rude and not attentive to customers at all the other gentleman working with her does nothing but do Garbage so that means one person serving all the customers Absolutely horrible customer service. She serves somebody else before me and made me wait so long. I actually got so upset. I walked out and did not even buy anything horrible customer service. The manager or owner needs to speak to both of these representatives because they don’t provide any type of experience.
Atmosphere: 1
Food: 1
Service: 1
Samantha Bowen
Empty and distracted by whatever they’re doing and I have a couple sanitary issues and I’m sad about my matcha.
Atmosphere: 3
Food: 2
Service: 2
A Allen-Brooks
I asked for a cup sleeve since my tea was too hot. The only man there told me that they don't have one and to double my cup was an extra .50 cents. I took 50 cents from the $1.00 tip that I gave them. Next time I will sue for my burned hand!
Atmosphere: 2
Food: 3
Service: 1
AP
I got sick after eating here twice. First time, I had also taken new meds that morning so I thought it was possible it was that. Second time, still got nausea without anything else in my system. Never again. Can’t even have a quick breakfast on my morning commute anymore.
Robin Verma
Terrible service terrible employees with disgusting
Atmosphere: 1
Food: 1
Service: 1
Roxana Moros
What's the point of ordering online if when u get to the store u gotta wait 15 mins for a drink
King GazaRadio
The coffee was watered-down & customer service was very poor. I guess thats what you get when entering a Dunkin Donuts.
Please please get people who know how to spell and read English I asked for plain vanilla syrup in my coffee NOT vanilla swirl I can't have milk and she put vanilla swirl they don't understand anything there at all.
Joe M
Rapid service and good food! ☕️
M S
I’ve worked around the area for more than a year. The service is so tenacious, some days it’s good and most days it’s bad.I tried the new Tiger Milk drink and I took a sip and it tasted like spoiled milk. I come back and explain to the lady that made my drink that my drink tasted sour and probably the milk is spoiled, it happens. The lady immediately is defensive and takes out the milk and says it’s not expired. Doesn’t attempt to make me another one and walks away. At least I got a refund, however their service and conflict resolution is so bad.It’s best to just go to the one on Crosby Ave, they never give me problems.
The_Razor_Leaf
I’ve been here a couple times, and half of the time I unironically wait thirty minutes for my one bagel, and it’s crazy because there is almost never too many people here. Additionally, some of the workers don’t understand the orders so you may get something random. Unacceptable. I’ll be using the one at Crosby from now on.
Alesa Acosta
the service is dreadful. They don't understand what you say. They sell you what they want, the attention is terrible.
if i could give it zero stars i would i ordered a mobil order for a bagel cream cheese and when i opened my bagel it had barley any cream cheese at ALL !!! i went in there again another mobile order and when i complained that my bagel didn’t come with enough cream cheese i got attitude for no reason they should be knowing how to do it properly i work at dunkin and don’t give out bullshit bagels like this
Atmosphere: 1
Food: 1
Service: 1
Ordered then waited for everyone else to get their order before me even tho I order a few before them. When I asked where is my food the person had an attitude for some reason. Then they got the order wrong. 20 minutes for a BEC :(
Atmosphere: 1
Food: 2
Service: 1
Had 2 orders of hash browns. They got it ready fast.
Atmosphere: 4
Food: 4
Service: 5
This Dunkin’ Donuts location should get a -35 stars. They seriously need to get management involved as the customer service is absolutely disgusting. I went in there tonight May 22, 2024 to get a scoop of ice cream. The lady behind the counter and Indian lady is very rude and not attentive to customers at all the other gentleman working with her does nothing but do Garbage so that means one person serving all the customers Absolutely horrible customer service. She serves somebody else before me and made me wait so long. I actually got so upset. I walked out and did not even buy anything horrible customer service. The manager or owner needs to speak to both of these representatives because they don’t provide any type of experience.
Atmosphere: 1
Food: 1
Service: 1
Empty and distracted by whatever they’re doing and I have a couple sanitary issues and I’m sad about my matcha.
Atmosphere: 3
Food: 2
Service: 2
I asked for a cup sleeve since my tea was too hot. The only man there told me that they don't have one and to double my cup was an extra .50 cents. I took 50 cents from the $1.00 tip that I gave them. Next time I will sue for my burned hand!
Atmosphere: 2
Food: 3
Service: 1
I got sick after eating here twice. First time, I had also taken new meds that morning so I thought it was possible it was that. Second time, still got nausea without anything else in my system. Never again. Can’t even have a quick breakfast on my morning commute anymore.
Terrible service terrible employees with disgusting
Atmosphere: 1
Food: 1
Service: 1
What's the point of ordering online if when u get to the store u gotta wait 15 mins for a drink
The coffee was watered-down & customer service was very poor. I guess thats what you get when entering a Dunkin Donuts.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Please please get people who know how to spell and read English I asked for plain vanilla syrup in my coffee NOT vanilla swirl I can't have milk and she put vanilla swirl they don't understand anything there at all.
Rapid service and good food! ☕️
I’ve worked around the area for more than a year. The service is so tenacious, some days it’s good and most days it’s bad.I tried the new Tiger Milk drink and I took a sip and it tasted like spoiled milk. I come back and explain to the lady that made my drink that my drink tasted sour and probably the milk is spoiled, it happens. The lady immediately is defensive and takes out the milk and says it’s not expired. Doesn’t attempt to make me another one and walks away. At least I got a refund, however their service and conflict resolution is so bad.It’s best to just go to the one on Crosby Ave, they never give me problems.
I’ve been here a couple times, and half of the time I unironically wait thirty minutes for my one bagel, and it’s crazy because there is almost never too many people here. Additionally, some of the workers don’t understand the orders so you may get something random. Unacceptable. I’ll be using the one at Crosby from now on.
the service is dreadful. They don't understand what you say. They sell you what they want, the attention is terrible.
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