Dunkin'
511 E 163rd St, Bronx
(718) 402-6700
Recent Reviews
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In reference to this location:
My main gripe with them is their watered down coffee.
Their food preparation is good, but I'm suspicious that their coffee is watered down too much or that they are rebrewing their coffee to make profit unfairly.
Costs of all fast food is going up and to give customers a "watered down" cup of coffee that almost looks like tea before pouring the creamer on it to be served is a "crime".
I have already compared their regular brew to other Duncan Donut locations and clearly this location regular brew coffee is the worst!
Atmosphere: 1
Food: 4
Service: 3
Ok I normally come to this store to get my normals. But today I walked in and asked for a straw, this was around 1:50-1:55 and there was an older employee, very rude with a disgusting attitude. First when I asked for the straw she said “You have to wait” with an attitude, then when I asked for the straw again after another customer she threw it at me. But clearly she was miserable, hates her job and didn’t want to be there. Understood but don’t give attitude to customers who are paying the store. Her attitude was absolutely horrible. I will be contacting corporate.
I literally got food poisoning from being served an undercooked egg in my sandwich. Please check your food before leaving the store !
Atmosphere: 2
Food: 1
Service: 3
The workers there are really nice. If you have an issue and want your drink fix they will do it no problem
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Doughnut
Needs to be cleaner inside this location.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Hash Browns, Munchkins Donut Hole Treats, Caramel Iced Macchiato, Brownie Batter Donut, Plain Stuffed Bagel Minis, Bagels, Donuts, Everything Stuffed Bagel Minis
Customer service really sucks,U purchased donuts, then asked the guy if my 5 year old grandson could use the bathroom. He looked at him as if he was thinking about it and said, " Uh, no!" They also need to learn better english..
Atmosphere: 1
Food: 3
Service: 1
There's this female that works there during the day and she can do nothing right she doesn't know how to make the drinks and has a additude about it not our fault she one of them I don't cook or clean
Food: 1
Service: 1
The food was ready but shelved for a while and I had to go and find it for my self. Ridiculous! Self service at it's best here.
Atmosphere: 2
Food: 4
Service: 1
Can't say too much about the food .Was purchasing donuts and asked the cashier if my 5 year old grandson could use the bathroom. He looked at him and, with an attitude, shook his head no!! That's why he is 35 working at DD ABSOLUTELY NO PPL SKILLS!!
Atmosphere: 1
Service: 1
cozy place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best ice coffee in the area. Everything fresh
Atmosphere: 5
Food: 5
Service: 5
Very quick service
Tout les jours
Atmosphere: 5
Food: 5
Service: 5
Best ice coffee in the area. Everything fresh
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. I just didn't like that the tables weren't clean. The windows look like they haven't been cleaned in a while and the place was dusty.
Atmosphere: 3
Food: 5
Service: 5
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