lazy employees and it’s always slow to take orders
Atmosphere: 2
Food: 3
Service: 1
Frances Castro
Terrible customer service!! Especially from male employees. I ordered a box of donuts and the employee made sure to slam (threw it a little bit) on the counter, had attitude from the second I stepped up to the counter. It was disappointing given how nice and clean the Dunkin is; don’t think I’ll ever come back :(
Atmosphere: 3
Food: 5
Service: 1
Chris D
line is always long because they suck at taking orders and actually paying attention
Atmosphere: 2
Food: 2
Service: 1
Angelika Herbert
just bought my autistic toddler of sausage on a croissant I get to the school down the block. It’s on a bagel. The bagel was burnt it toasted it had everything bagel seeds on it. My daughter is having a meltdown. It’s hard to get her together and now I’m sitting here with the wrong thing. I’m disgusted I go to the store every day I spend $12-$15 every morning. My daughter eats the same thing every morning. I see these people every morning and they handed me a burnt bagel with everything bagel seed on it with my daughter sausage patty. I’m disgusted and I’m sick of the poor service and the high prices at this place no way I’m on my way back there right now
Atmosphere: 1
Food: 1
Service: 1
Soranyi Minaya
I think before they had some pretty decent workers who did their jobs quickly. Now I go in and they lol at me standing at the cash register waiting to order them go do something else. I once waited 8 minutes trying to get an order in. They say they’re open 24 hours but when you go around 10 they say they’re closed and are inside talking and laughing. Horrible customer service absolutely horribleee!!! The food is also made poorly and rushed.
Atmosphere: 2
Food: 3
Service: 1
Jazmin Estela
Got some butter pecan and rum raisin ice cream and experience food poisoning they should cash beg their ice cream they had freezer burn ☠️ not fun at all
Food: 1
Jeff Grimes
This place has gone down hill… the morning time which is their busiest time they have 2 older woman and 1 guy and all of them are EXTREMELY slow and don’t have any type of urgency… they constantly make mistakes and walk around talking their language to each other joking… they need to close this location down fire and re hire a new staff and train them properly because this is the worst Dublin in the Bronx… absolutely 0 stars pls fire the staff and re hire… the manager is also a complete bafoon and he has no clue what he’s doing
Atmosphere: 1
Food: 1
Service: 1
Lissette Mieses
It says it's 24 hours, but I take the 6 train every day at 2 a.m. and they always tell me to come back later! But it's as if I'm leaving for work and just need coffee.
Service: 1
K b
Cannot contact this place Get A Mew Contact Number ‼️
Service: 1
Sheluvz Johnnn
Love the way they do my coffee as a faithful customer they know my favorite
Butter pecan decaf with cream Hot or Cold is delicious!!!
Atmosphere: 4
Food: 5
Service: 5
Gissela Santana
My spot .
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Donuts, Dunkaccino
Vanessa Alas
MINTU, the manager, is the best in customer service ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Forky Lerio
I asked for a hot chocolate give me coffee. I asked for a hot chocolate twice he checked the order we said it all good then I come home and it taste like burnt coffee
Danea Simmons
Every single time I come here after work the workers are EXTREMELY lazy and I have to wait 10-15 minutes just to order and another 10 minutes for my things. As someone who works in customer service , the service is absolutely terrible at this location. The morning staff is much faster and more reliable but every time I come in the evening ( after 5) it’s ridiculously slow.
lazy employees and it’s always slow to take orders
Atmosphere: 2
Food: 3
Service: 1
Terrible customer service!! Especially from male employees. I ordered a box of donuts and the employee made sure to slam (threw it a little bit) on the counter, had attitude from the second I stepped up to the counter. It was disappointing given how nice and clean the Dunkin is; don’t think I’ll ever come back :(
Atmosphere: 3
Food: 5
Service: 1
line is always long because they suck at taking orders and actually paying attention
Atmosphere: 2
Food: 2
Service: 1
just bought my autistic toddler of sausage on a croissant I get to the school down the block. It’s on a bagel. The bagel was burnt it toasted it had everything bagel seeds on it. My daughter is having a meltdown. It’s hard to get her together and now I’m sitting here with the wrong thing. I’m disgusted I go to the store every day I spend $12-$15 every morning. My daughter eats the same thing every morning. I see these people every morning and they handed me a burnt bagel with everything bagel seed on it with my daughter sausage patty. I’m disgusted and I’m sick of the poor service and the high prices at this place no way I’m on my way back there right now
Atmosphere: 1
Food: 1
Service: 1
I think before they had some pretty decent workers who did their jobs quickly. Now I go in and they lol at me standing at the cash register waiting to order them go do something else. I once waited 8 minutes trying to get an order in. They say they’re open 24 hours but when you go around 10 they say they’re closed and are inside talking and laughing. Horrible customer service absolutely horribleee!!! The food is also made poorly and rushed.
Atmosphere: 2
Food: 3
Service: 1
Got some butter pecan and rum raisin ice cream and experience food poisoning they should cash beg their ice cream they had freezer burn ☠️ not fun at all
Food: 1
This place has gone down hill… the morning time which is their busiest time they have 2 older woman and 1 guy and all of them are EXTREMELY slow and don’t have any type of urgency… they constantly make mistakes and walk around talking their language to each other joking… they need to close this location down fire and re hire a new staff and train them properly because this is the worst Dublin in the Bronx… absolutely 0 stars pls fire the staff and re hire… the manager is also a complete bafoon and he has no clue what he’s doing
Atmosphere: 1
Food: 1
Service: 1
It says it's 24 hours, but I take the 6 train every day at 2 a.m. and they always tell me to come back later! But it's as if I'm leaving for work and just need coffee.
Service: 1
Cannot contact this place Get A Mew Contact Number ‼️
Service: 1
Love the way they do my coffee as a faithful customer they know my favorite
Restaurantji Recommends
Butter pecan decaf with cream Hot or Cold is delicious!!!
Atmosphere: 4
Food: 5
Service: 5
My spot .
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Donuts, Dunkaccino
MINTU, the manager, is the best in customer service ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
I asked for a hot chocolate give me coffee. I asked for a hot chocolate twice he checked the order we said it all good then I come home and it taste like burnt coffee
Every single time I come here after work the workers are EXTREMELY lazy and I have to wait 10-15 minutes just to order and another 10 minutes for my things. As someone who works in customer service , the service is absolutely terrible at this location. The morning staff is much faster and more reliable but every time I come in the evening ( after 5) it’s ridiculously slow.
Atmosphere: 1
Food: 3
Service: 1
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