Elena's Mexican Restaurant
5 W Tremont Ave, Bronx
(917) 737-7100
Recent Reviews
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Quality has gone down the Steak Torta was trash they barley put any ingredients, gave 2 stars because at least it was edible I was better off going do the deli
The girl who served us with a look of unfriendliness that they owed her and they didn't pay her, we asked her for ice for the soda and she got upset, she dropped a glass and she picked it up and if I don't look at her she gives it to me. floor. They gave us so little ice that when we served the soda it melted… If you can't provide good customer service, it's better not to open your business or not work…
Atmosphere: 1
Food: 5
Service: 1
Miserable in the quantity of the fajitas
Service: 1
Their carnitas tacos are the best don’t forget to get dessert, their churros are so good. They make them fresh ?
All very delicious, traditional, clean and good service. ???
Atmosphere: 5
Food: 5
Service: 5
I love this place!! Delicious food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco De Bistec Taco De Pollo Taco De Cerdo
They are the worst. Yesterday I waited for an order for like 30 minutes and they still rated me poorly and they lowered my points in my Uber account. ALL YOUR FRIENDS WHO DEDICATE TO WORKING FOR UBER OR DORDHAS DO NOT TAKE THE ORDERS FROM THIS RESTAURANT YOU WAIT FOR MORE THAN 20 MINUTES FOR THEM TO GIVE YOU THE ORDER AND THEY STILL GRADE YOU BADLY THE PICKUP OF THE ORDER IS A SEPARATE BADNESS THAT YOU HAVE TO LEND THEM ONE'S PHONE SO THEY CAN COMMUNICATE WITH THE CUSTOMER AND THEIR STAFF IS THE WORST THEY DO NOT EVEN TEND TO HAVE A LITTLE PROFESSIONALISM
The worst food with hair in your food does not have hygiene in your food
The worst food with hair in its food does not have hygiene in its food.
The worst service is their manager, who is disrespectful. I ordered something and specified what I wanted. A very attentive young woman helped me order it and the manager sent me the order that I didn't want. When I called to complain, the very shameless man shut me down. phone but it's okay I lost my money with you but you lost clients. I will never order from this restaurant again.
I got the cheese quesadillas expecting them to be authentic Mexican quesadillas with queso Oaxaca.They were probably running out of cheese because when I started eating them I realized they had very little quesillo and they had mixed it with some other melting cheese.They should let their clients know instead of just mixing cheeses to sale.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
So good. The owner is great! Real attentive! They always come in clutch! Definitely try the tinga! ????♂️
I spent $60 for bad food ?!I ordered Salmon, which tasted overcooked. It was dried out like Jerky.I ordered mixed vegetables, which was only carrots, onions, peppers, and potatoes. I thought I was gonna have broccoli in the mixture, as it showed on their photos, but that was wishful thinking.I also ordered a STEAK buritto, which turned out to be more of a rice burrito ?!For dessert, I ordered a flan, which was the worst flan I've ever had.This restaurant did not deserve my money. I need to make sure myself, friends and family never order from that place!If this was my first time having Mexican food, I wouldn't wamna try it again due to this bad experience!Never again!!!!
Food: 1
Service: 2
The food is excellent. Had shrimp and beef fajitas. The shrimp came to the table sizzling hot The tortillas were delicious. The place is nice inside. The only thing missing was a selection of Mexican beers. This is a top quality restaurant in this neighborhood. Don't miss it.
Atmosphere: 5
Food: 5
Service: 5
The food is inconsistent. Sometimes its salty, sometimes its bland, sometimes its ok. Roll the dice and see what you get. Also, sometimes they dont take deliveries. I have to ask are you guys delivering today? Once I stopped by and kids were running the restaurant. Not sure What kind of business goes on there but I'm not going back.
It's been 3 times they canceled my order for no reason, they take the other then 5-10mins later they cancel it,been there to eat and the food is okay notbing great but i wish they could deliver
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