Haven't been there in years so I decided to go and get a meatball sub only to be met with this meatball parm in a cup thing which is essentially less than a half of hero again in a cup 🙄.... For $17.... Like I said I haven't been there in years but after paying $17 for a half a hero in a cup I won't be going back there
Atmosphere: 3
Food: 4
Service: 3
sara
Bad service. We were treated like criminals because they left the sandwiches on the counter , took our money and never came back so we tought we paid. They had to run after us outside because we didn't pay the other one. Next time put a menu for your sandwiches with the prices so we know how much we're paying for. We then came back and excused ourselves for the miscommunication and honest mistake and the cook greeted us by swearing at us in Italian. Plus, their place could use a little dusting with their past due hanging sausages on the ceiling by the cash. Not very appetizing.
Atmosphere: 1
Food: 4
Service: 1
Paul Conforti
Great Italian deli. Excellent specialties from Italy. Godfather sandwich was spectacular. Italian ice cream cone great meatballs. Great sauce.
Pretty good meatballs. I really enjoyed the bread, there was sesame seeds in every bite
Atmosphere: 4
Food: 4
Service: 4
Brittany B
The meatball was good however that’s about it. Ordered the chicken g&r and that was the chicken. It was so gross, chewy and not fresh. Definitely not worth the drive.
Gianni Bisceglia
Food is terrible. Place is dirty with flies all over the place. Owner is very rude as well.
Atmosphere: 1
Food: 1
Service: 1
Anthony
Chicken cutlet was dry Meatball cone was soggy Frozen Cavetelli was ok after being cooked Workers not happy Overall a sub shop with a big ego. Better places in the Bronx
Why on earth would you kick out a YouTuber who wants to make a positive video about your restaurant, without even asking what they’re doing? To me, what you did looks completely disrespectful and unprofessional.
Atmosphere: 2
Food: 4
Service: 1
MOONGOON (MOONGOON)
OVER PRICED NOT WORTH THE DRIVE WOULDN'T WASTE MY TIME GOING AGAIN THERE ARE MUCH BETTER
Worst deli ever the workers are very unsanitary, they only wear one glove on one hand, yet touch all the food they prepare for you with the hand that has no gloves on it. Meanwhile they handle money and coins that passes through hundreds of dirty hands then they go and prepare your food with that hand.
#2. One worker was scratching his ear with the un-gloved hand and proceeded to make my sandwich. I told him cancel my order and I walked out.
The proper way to handle food is wear gloves on each hand before preparing food. Then before you take the money take off your gloves, do the transaction. Then put both gloves on before preparing the next customers meal.
#3. There prices for a sandwich is ridiculous $22 for 2 sandwiches, I’m better off going to my local supermarket buy the cold cuts and the bread and make my own sandwich.
#4. I wanted to see what there health grade was, so i went online to view it, there restaurant was not listed or found in department of health website so I decided to call 311 and was told by the 311 operator if you can't find that business in our database just stay away from that place, so I asked the 311 operator can you look it up please?, the response I got was, I see why they are not showing up, but im not allowed to tell you. I suggest you just stay away from the restaurant. That was a very odd response.
I went to there facebook page, and there is a video of what I presume is the owner making a sandwich, and you will see the owner doing the exact same thing, he is preparing a sandwich with one glove on left hand, and putting the cold cuts with his right hand that has no gloves. I now see why the workers do the same.
They just lost 4 customers, me, my sister, and my parents.
Pros: None
Atmosphere: 1
Food: 1
Service: 1
Alfonso Harrison
Waited about 20 - 30 minutes in line to order. I wanted to see if the hype was real. I bought the Italian combo. Not worth the wait. The hero bread needs to be toasted or baked longer, too spongy. The fresh made in house mozzarella is tasteless and dried out. The one glove technique doesn't work. They stay touching your food with the glove less hand. Why don't they have a cashier to handle all payments so the men can keep making orders, instead of stopping to take a payment after each order. The line would move faster. I'm Just imagining if Katz's deli did that same system. The biggest hype on this place is the line out the door, not the sandwich. Sorry I wanted to like this place.
Atmosphere: 1
Food: 1
Service: 1
Taz Taz
Not even delicious food plus Dirty , filthy place ! They are extremely rude and making the food with their dirty un gloved hand. Place staff and preparation is terrible !
Atmosphere: 1
Food: 1
Service: 1
Halz
Mediocre Italian Deli.On the inside is very drab and filthy. Display cases dirty and disgusting looking. Don’t believe social media. Italian Hero was below average. Bread need to baked longer! Workers looked annoyed and frustrated!
Atmosphere: 1
Food: 2
Service: 1
Juan Morales
Went there to see what the hype is about and found out there not making meatballs bc of holiday orders.so I ordered a sandwich and the chicken was dry and the mozzarella had no taste
Haven't been there in years so I decided to go and get a meatball sub only to be met with this meatball parm in a cup thing which is essentially less than a half of hero again in a cup 🙄.... For $17.... Like I said I haven't been there in years but after paying $17 for a half a hero in a cup I won't be going back there
Atmosphere: 3
Food: 4
Service: 3
Bad service. We were treated like criminals because they left the sandwiches on the counter , took our money and never came back so we tought we paid. They had to run after us outside because we didn't pay the other one. Next time put a menu for your sandwiches with the prices so we know how much we're paying for. We then came back and excused ourselves for the miscommunication and honest mistake and the cook greeted us by swearing at us in Italian. Plus, their place could use a little dusting with their past due hanging sausages on the ceiling by the cash. Not very appetizing.
Atmosphere: 1
Food: 4
Service: 1
Great Italian deli. Excellent specialties from Italy. Godfather sandwich was spectacular. Italian ice cream cone great meatballs. Great sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bronx Godfather Sandwich, Meatball Cone
Pretty good meatballs. I really enjoyed the bread, there was sesame seeds in every bite
Atmosphere: 4
Food: 4
Service: 4
The meatball was good however that’s about it. Ordered the chicken g&r and that was the chicken. It was so gross, chewy and not fresh. Definitely not worth the drive.
Food is terrible.
Place is dirty with flies all over the place.
Owner is very rude as well.
Atmosphere: 1
Food: 1
Service: 1
Chicken cutlet was dry
Meatball cone was soggy
Frozen Cavetelli was ok after being cooked
Workers not happy
Overall a sub shop with a big ego.
Better places in the Bronx
Atmosphere: 2
Food: 3
Service: 2
Lovely place the sandwiches are huge!! Very tasty
Food: 4
Service: 4
Recommended dishes: Meatball Cone, Fresh Mozzarella Prosciutto Basil Pinwheels
Why on earth would you kick out a YouTuber who wants to make a positive video about your restaurant, without even asking what they’re doing? To me, what you did looks completely disrespectful and unprofessional.
Atmosphere: 2
Food: 4
Service: 1
OVER PRICED NOT WORTH THE DRIVE WOULDN'T WASTE MY TIME GOING AGAIN THERE ARE MUCH BETTER
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Worst deli ever the workers are very unsanitary, they only wear one glove on one hand, yet touch all the food they prepare for you with the hand that has no gloves on it. Meanwhile they handle money and coins that passes through hundreds of dirty hands then they go and prepare your food with that hand.
#2. One worker was scratching his ear with the un-gloved hand and proceeded to make my sandwich. I told him cancel my order and I walked out.
The proper way to handle food is wear gloves on each hand before preparing food. Then before you take the money take off your gloves, do the transaction. Then put both gloves on before preparing the next customers meal.
#3. There prices for a sandwich is ridiculous $22 for 2 sandwiches, I’m better off going to my local supermarket buy the cold cuts and the bread and make my own sandwich.
#4. I wanted to see what there health grade was, so i went online to view it, there restaurant was not listed or found in department of health website so I decided to call 311 and was told by the 311 operator if you can't find that business in our database just stay away from that place, so I asked the 311 operator can you look it up please?, the response I got was, I see why they are not showing up, but im not allowed to tell you. I suggest you just stay away from the restaurant. That was a very odd response.
I went to there facebook page, and there is a video of what I presume is the owner making a sandwich, and you will see the owner doing the exact same thing, he is preparing a sandwich with one glove on left hand, and putting the cold cuts with his right hand that has no gloves. I now see why the workers do the same.
They just lost 4 customers, me, my sister, and my parents.
Pros: None
Atmosphere: 1
Food: 1
Service: 1
Waited about 20 - 30 minutes in line to order. I wanted to see if the hype was real. I bought the Italian combo. Not worth the wait. The hero bread needs to be toasted or baked longer, too spongy. The fresh made in house mozzarella is tasteless and dried out. The one glove technique doesn't work. They stay touching your food with the glove less hand. Why don't they have a cashier to handle all payments so the men can keep making orders, instead of stopping to take a payment after each order. The line would move faster. I'm Just imagining if Katz's deli did that same system. The biggest hype on this place is the line out the door, not the sandwich. Sorry I wanted to like this place.
Atmosphere: 1
Food: 1
Service: 1
Not even delicious food plus Dirty , filthy place ! They are extremely rude and making the food with their dirty un gloved hand. Place staff and preparation is terrible !
Atmosphere: 1
Food: 1
Service: 1
Mediocre Italian Deli.On the inside is very drab and filthy. Display cases dirty and disgusting looking. Don’t believe social media. Italian Hero was below average. Bread need to baked longer! Workers looked annoyed and frustrated!
Atmosphere: 1
Food: 2
Service: 1
Went there to see what the hype is about and found out there not making meatballs bc of holiday orders.so I ordered a sandwich and the chicken was dry and the mozzarella had no taste
Parking: Cvs
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Beef Stew
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