The customer service here sucks. I’ve been ordering from here for years and never had a problem. Spoke to a woman on the phone today while placing my order and she had a TERRIBLE attitude. If you hate your job, that’s not MY issue! Get someone else to answer the phone or this place’s business will suffer.
Anthony Figueroa
Food was not so good, took long time to deliver, and they forgot my soda they tell next time they will bring it . Last time I order
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg Roll
Molly Harvey
Vegetarian options: We got the General Tso’s tofu and Eggplant in garlic sauce and it was sooo good!
Food: 5
Service: 5
K C
Not a good experience. My scallion pancakes were very greasy, I could not eat them. The Egg roll was very dry. Overall the food was bland.
Atmosphere: 2
Food: 2
Service: 4
Richard Tyagi
Very hard to find solid Chinese spots in the bronx and this one is top notch. Very fresh and enjoyed the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings, Egg Roll
Waicarina Mena
The food here no matter what day or time it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Ramen Bowl, Sesame Chicken, Fried Chicken Wings, Chicken w Broccoli in Garlic Sauce, Snapple, Egg Roll, Fresh Veg Chow Mai Fun, Fried Rice, Fried, Soup, Shrimp with Lobster Sauce Lunch Special, Crab Rangoon, Beef Chow Ho Fun
John Kraubaum
Ordered a combo received 3 pieces of meat and all peppers and onions! Not satisfied, don't go
Food: 1
Lisa Murano
Excellent food. One of the only places I go to for Chinese food. Fast, friendly service and delicious food. I highly recommend.
Food was amazing and so was the service. This is by far one of my favorite
Atmosphere: 4
Food: 5
Service: 5
Amanda Villalobos
I Love, Love, Love Golden Chef. However, they recently got a new delivery guy and his attitude is horrible. I came here specifically to mention him. The owner is so kind— this delivery person simply doesn’t give off “Golden Chef” energy that she does. I hope she does something about his horrendous attitude.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sesame Chicken, Fried Dumpling, Fried Chicken Wings, Chicken w Broccoli in Garlic Sauce, Egg Roll, Fried Rice, Soup, Crab Rangoon, Beef Chow Ho Fun
Unfortunately I was never able to try their food regardless of the good ratings!I had terrible customer service which led to my husband canceling the food. I called for delivery chicken and broccoli (and a noodle soup) just to make the delivery quota requirements. The chicken and broccoli came with a drink and I said coke. However upon hanging up the phone I realized I had no water in the house and immediately called back to substitute the coke for a water. WELL I couldn’t believe what was told to me. One lady said no orders can be changed after 5 minutes, I was dumbfounded as I was not changing the food just the drink. She then proceeded to tell me she had to speak to the manager and then we got disconnected. I called back and spoke with another female who said the same thing about being unable to change the order after 5 minutes. I said I called immediately after I placed the order? She said I called at 7:08 and it was now 7:15pm. I told her the call ended at 7:12 after I finished placing my order and then realized how ridiculous I sound on the phone explaining the minutes of a phone call. My husband couldn’t believe what I was saying took the phone and canceled the order, his pregnant wife just wants a water ? Insane!I’m sad because I’m sure the food would have been great but service deff needs to be better and more considerate of your customers.
Service: 1
Mila Vera
Haven’t ordered from this place since the new owner took over but we had delivery the other night and it was great! Hands down has to be the freshest Chinese food in this neighborhood now. Their sesame chicken was great and the general Sao’s tofu was the best we had in a long time!
This is my favorite Chinese restaurant to order take out from. I enjoy their chicken wings and fried rice. The food is consistently good and fresh! I highly recommend!
The customer service here sucks. I’ve been ordering from here for years and never had a problem. Spoke to a woman on the phone today while placing my order and she had a TERRIBLE attitude. If you hate your job, that’s not MY issue! Get someone else to answer the phone or this place’s business will suffer.
Food was not so good, took long time to deliver, and they forgot my soda they tell next time they will bring it . Last time I order
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg Roll
Vegetarian options: We got the General Tso’s tofu and Eggplant in garlic sauce and it was sooo good!
Food: 5
Service: 5
Not a good experience. My scallion pancakes were very greasy, I could not eat them. The Egg roll was very dry. Overall the food was bland.
Atmosphere: 2
Food: 2
Service: 4
Very hard to find solid Chinese spots in the bronx and this one is top notch. Very fresh and enjoyed the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings, Egg Roll
The food here no matter what day or time it's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Ramen Bowl, Sesame Chicken, Fried Chicken Wings, Chicken w Broccoli in Garlic Sauce, Snapple, Egg Roll, Fresh Veg Chow Mai Fun, Fried Rice, Fried, Soup, Shrimp with Lobster Sauce Lunch Special, Crab Rangoon, Beef Chow Ho Fun
Ordered a combo received 3 pieces of meat and all peppers and onions! Not satisfied, don't go
Food: 1
Excellent food. One of the only places I go to for Chinese food. Fast, friendly service and delicious food. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Egg Roll, Fried Rice, Soup, BBQ Spare Rib Tips Lunch Special, Sweet & Sour Chicken
Food was amazing and so was the service. This is by far one of my favorite
Atmosphere: 4
Food: 5
Service: 5
I Love, Love, Love Golden Chef. However, they recently got a new delivery guy and his attitude is horrible. I came here specifically to mention him. The owner is so kind— this delivery person simply doesn’t give off “Golden Chef” energy that she does. I hope she does something about his horrendous attitude.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sesame Chicken, Fried Dumpling, Fried Chicken Wings, Chicken w Broccoli in Garlic Sauce, Egg Roll, Fried Rice, Soup, Crab Rangoon, Beef Chow Ho Fun
Restaurantji Recommends
Unfortunately I was never able to try their food regardless of the good ratings!I had terrible customer service which led to my husband canceling the food. I called for delivery chicken and broccoli (and a noodle soup) just to make the delivery quota requirements. The chicken and broccoli came with a drink and I said coke. However upon hanging up the phone I realized I had no water in the house and immediately called back to substitute the coke for a water. WELL I couldn’t believe what was told to me. One lady said no orders can be changed after 5 minutes, I was dumbfounded as I was not changing the food just the drink. She then proceeded to tell me she had to speak to the manager and then we got disconnected. I called back and spoke with another female who said the same thing about being unable to change the order after 5 minutes. I said I called immediately after I placed the order? She said I called at 7:08 and it was now 7:15pm. I told her the call ended at 7:12 after I finished placing my order and then realized how ridiculous I sound on the phone explaining the minutes of a phone call. My husband couldn’t believe what I was saying took the phone and canceled the order, his pregnant wife just wants a water ? Insane!I’m sad because I’m sure the food would have been great but service deff needs to be better and more considerate of your customers.
Service: 1
Haven’t ordered from this place since the new owner took over but we had delivery the other night and it was great! Hands down has to be the freshest Chinese food in this neighborhood now. Their sesame chicken was great and the general Sao’s tofu was the best we had in a long time!
Food: 5
Service: 5
Recommended dishes: Sesame Chicken, Fried Dumpling, Fried Rice, Sweet
I order all the time, pretty tasty and has good prices!
Food: 5
Recommended dishes: Sesame Chicken, Fried Chicken Wings, Fried Rice
This is my favorite Chinese restaurant to order take out from. I enjoy their chicken wings and fried rice. The food is consistently good and fresh! I highly recommend!
Very good food!!!!! I highly recommend!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice