Grounds Donut House
4039 E Tremont Ave, Bronx
(718) 885-4335
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
stopped at Grounds in the Bronx on my way back to Westchester from Queens. We took six to go, one BEC on a fruity pebbles donut and vanilla coconut Thai iced tea. Best donuts I've had in the boroughs next to Donut Plant in Brooklyn! Will definitely stop again...soon!!!
The Service was amazing, and the food was even better. They even made me a fresh Donut in No time. 8/10
Atmosphere: 4
Food: 4
Service: 4
Nice little place.
Atmosphere: 4
Food: 5
Service: 5
The worst coffee... they have a very nasty actitud. They should close the store’s
Atmosphere: 1
Food: 1
Service: 1
So today my daughter wanted to try this place because she seen it on Tic Tok and it’s right around the corner from our house. The donuts were delicious but the customer service sucks. The woman with the locs and blond tips has the worst attitude ever. She was drinking and on the phone when we walked in and rushed us to order. It came off as if we were an inconvenience to whatever she had going on. I gave her a tip before I left and that’s when she nicely said have a good day. When we first walked in she didn’t even say hi. Please do better. Kindness goes a long way.
Atmosphere: 5
Food: 5
Service: 1
So I'll start from where I think things went wrong... I usually come here and get a double espresso shot whether it is in the morning to start the day or before I go to work my overnights however there's a specific worker there not sure if she's going through something or if she just hates her job whatever it is none of my business but she definitely needs to start treating customers better Everytime I asked for my espresso shot she has this expression in her face as if we customers are being rude or disgusting to her nothing far beyond the truth I'm speaking for every other customer I've seen taking care of by her she usually wears her glasses short braided hair chubby looking girl seems Dominican to me correct me if I'm wrong but she definitely dislikes serving customers what they want and Everytime I see her in the shop always slacking and sitting around making faces not sure why like I said before I'm not one to judge her but she definitely needs to treat customers better I'd love to speak with the manager whenever I get a chance if he's ever there to let him know about this matter other than that the low rating was mostly because of her everybody else is great keep it up!
Atmosphere: 2
Food: 1
Service: 1
I absolutely love the coffee cake donut from this place, definitely 10/10 so I expected nothing less from the other flavors. However, I was HIGHLY disappointed with the apple cider donut. The taste is terrible and it is SO dry. Almost tastes like it was frozen, defrosted, baked and then put back into the fridge cause it was so cold when I got it. Dunkin’ Donuts apple cider donut is 10X better tasting. PLUS costs the same as the other donuts for half the size
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Churro Donut
Best donuts in NYC a must .definitely I'm returning with my girlfriend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Bacon Donut
Service ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Glazed donut was stale. Not enough volume here to keep fresh stock. Coffee was good.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Donuts are amazing, you can't go wrong with any of them. BUT do NOT get the ube latte. The ube latte is all purple food coloring that left me extremely dizzy the whole day and made my shidds purple for a few days too...
Food: 4
My daughter and I go every other sunday. To get a donut, I love how they have there regular donuts, and then they have some that change every week. O yeah, they try the dad bod sandwich
Atmosphere: 5
Food: 4
Service: 5
It was my day off so I hopped on over to the shop for the first time. Saw a post about them last week and knew I had to check them out and happy to say I wasn't disappointed. The shop is small but quint. I loved the leaf wall with the words "I liked it, so it's mine". I left with their Strawberry Shortcake Mini Donut Boat, the Strawberry Cheesecake Donut and the Caramel Coffee Cake Donut. I also left promising to bring back my family with me and i did just that. Everything is top notch and super delicious. The staff here is so friendly and helpful, you can tell they enjoy their job.
EDIT: This spot has become my weekend splurge. I drive across town for this treat every Saturday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Bacon Donut, Coffee Cake Donut, Fruity Pebbles Donut, Iced Latte, S'Mores, Donuts, Boston Cream Donut
Im a Pastry Chef 27 years & these are some great donuts. Definetly recommended !!
Atmosphere: 5
Food: 5
Service: 5
Visited last week and the donuts were good (fresh and great ingredients - the Nutella came coming off the donut but enjoyed the blueberry, cinnamon and cereal one) but customer service was not it. My friend and I went in - we were not greeted (person before us was and had a conversation). We took our time perusing the options the employees were having a discussion and when I ordered we thanked her and told her to have a good day , no reciprocity. Will Not be returning.
Atmosphere: 2
Food: 4
Service: 2
Loading...