The Service is Terrible. I called in for a pick up order 20 min prior to walking in my food was Not ready they told me I had to wait for my beans and gave my order to another customer. Another time I waited over 30 minutes just for my tostones to be made while others were served ahead of me this is now more than twice. Why is there more than 4-5 people behind the counter and you can’t put food inside of a tupperware in time for your customers? Not only that but have the audacity to moan and make faces at customers when I ordered early morning ?
Atmosphere: 5
Food: 5
Service: 1
Luz Liriano
Worst service ever. They have 4 employees taking care of one single person while five other people are waiting to place their order.
Service: 1
Aisha Braimah
The rice is hard at times
Atmosphere: 2
Food: 3
Service: 4
Drew L
One of the young lady was very rude because I didn’t tip her enough for just buying a empanadilla for my son. The empanadilla was cold and she try to corrected me because in Puerto Rico we call it empanadilla. So when I gave her the 3$ she throw the 50cents in the tip yard. Very rude and nasty. Won’t go again lost a customer.
Atmosphere: 1
Food: 3
Service: 1
Don
BEWARE. Racist establishment! They are only nice to other Hispanics and will up charge you if you are not! Signs are written clearly with prices but they will tell you a different price at check out .
Daniel Rendon
There service was amazing
Kelly Lee
The food is very salty nasty I asked for yellow rice and And they gave me white rice.. The yellow rice sells more than the white rice so they sent me white rice because they know you not going to go to the store to complain they gave white because nobody wants it they try keep as much of the yellow so they can sell food the roast pork was really bad please don't do it but from here and they a little racist I been inside ????? or it's cost 26 $ dollar and they charge me 38$
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pernil Mofongos
Tanya
The service is horrible the waitress refused to give her name and said no manager was available to complain. I refused to spend money when you treat customers like trash. Service is the first requirement.
Service: 1
Grace Perez
We at our office love eating and ordering food at this place. The food and service are outstanding every time we have ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stew Chicken White Rice and Red Beans, Pork Feet Stew with Rice & Beans, Turkey Wing with White Rice and Red Beans, Chicharon De Pollo Con Hueso Y Tostones, Baked Chicken
Darrius Minoras
This place sucks. They charged me $11.44 for a medium plate of half filled rice, a small order of plantains, and a small size of beans and 1 seltzer water. I paid electronically so I was given the run around as far as waiting for a refund. When I mentioned that I didn't review my plantains that I paid for, I was then told to wait. After a brief period of waiting I was then told tonlay an extra $2 so that I can get my plantains because of some nonsense/lack of logic from service staff, despite me producing my receipt of what I paid for. To hell with this restaurant. I am filing a dispute with my financial institution to recoup my losses once it posts to my bank account. This restaurant is a cesspool of inadequate/poor performance.
The food is very bad, they are not delicate when it comes to sending an order, it is even disgusting and the price is very expensive, they charge you as if it were good food.
Atmosphere: 3
Food: 1
Service: 1
Tenzin Kunphel
Went there for a quick bite. In a small container, rice, little, beef, and 2 small piece of pork. $18. I would normally pay not more than $10-12, the thing they gave me is not worth more than $8z be careful when you order, ask price before u buy. And of course, they charge you less if you know Spanish.
Alana Sahadeo
Every time I go there the prices differ for the same meal. I spoke to someone that works in the area and they stated that for different ethnicity the prices differ.
Mildred Almanzar
Everything at the primo restaurant is very good, especially the drink, I love it and I'll be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churrasco Con Pechuga de Pollo Y Camarones
The Service is Terrible. I called in for a pick up order 20 min prior to walking in my food was Not ready they told me I had to wait for my beans and gave my order to another customer. Another time I waited over 30 minutes just for my tostones to be made while others were served ahead of me this is now more than twice. Why is there more than 4-5 people behind the counter and you can’t put food inside of a tupperware in time for your customers? Not only that but have the audacity to moan and make faces at customers when I ordered early morning ?
Atmosphere: 5
Food: 5
Service: 1
Worst service ever. They have 4 employees taking care of one single person while five other people are waiting to place their order.
Service: 1
The rice is hard at times
Atmosphere: 2
Food: 3
Service: 4
One of the young lady was very rude because I didn’t tip her enough for just buying a empanadilla for my son. The empanadilla was cold and she try to corrected me because in Puerto Rico we call it empanadilla. So when I gave her the 3$ she throw the 50cents in the tip yard. Very rude and nasty. Won’t go again lost a customer.
Atmosphere: 1
Food: 3
Service: 1
BEWARE. Racist establishment! They are only nice to other Hispanics and will up charge you if you are not!
Signs are written clearly with prices but they will tell you a different price at check out .
There service was amazing
The food is very salty nasty I asked for yellow rice and And they gave me white rice.. The yellow rice sells more than the white rice so they sent me white rice because they know you not going to go to the store to complain they gave white because nobody wants it they try keep as much of the yellow so they can sell food the roast pork was really bad please don't do it but from here and they a little racist I been inside ????? or it's cost 26 $ dollar and they charge me 38$
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pernil Mofongos
The service is horrible the waitress refused to give her name and said no manager was available to complain. I refused to spend money when you treat customers like trash.
Service is the first requirement.
Service: 1
We at our office love eating and ordering food at this place. The food and service are outstanding every time we have ordered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stew Chicken White Rice and Red Beans, Pork Feet Stew with Rice & Beans, Turkey Wing with White Rice and Red Beans, Chicharon De Pollo Con Hueso Y Tostones, Baked Chicken
This place sucks. They charged me $11.44 for a medium plate of half filled rice, a small order of plantains, and a small size of beans and 1 seltzer water. I paid electronically so I was given the run around as far as waiting for a refund. When I mentioned that I didn't review my plantains that I paid for, I was then told to wait. After a brief period of waiting I was then told tonlay an extra $2 so that I can get my plantains because of some nonsense/lack of logic from service staff, despite me producing my receipt of what I paid for. To hell with this restaurant. I am filing a dispute with my financial institution to recoup my losses once it posts to my bank account. This restaurant is a cesspool of inadequate/poor performance.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food is very bad, they are not delicate when it comes to sending an order, it is even disgusting and the price is very expensive, they charge you as if it were good food.
Atmosphere: 3
Food: 1
Service: 1
Went there for a quick bite. In a small container, rice, little, beef, and 2 small piece of pork. $18. I would normally pay not more than $10-12, the thing they gave me is not worth more than $8z be careful when you order, ask price before u buy. And of course, they charge you less if you know Spanish.
Every time I go there the prices differ for the same meal. I spoke to someone that works in the area and they stated that for different ethnicity the prices differ.
Everything at the primo restaurant is very good, especially the drink, I love it and I'll be back soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churrasco Con Pechuga de Pollo Y Camarones
Good for neighborhood
Atmosphere: 4
Food: 4
Service: 4
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