La Nueva Giralda Bakery

1045 Westchester Ave, Bronx
(718) 991-2810

Recent Reviews

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Sigma Gaming

I usually never leave a review, especially if its bad, but these workers are honestly terrible. They’ve both messed up my order, given me undercooked food, and given my orders away to random people only to then argue with me that the order was picked up by someone, missing the point that whoever picked it up wasnt me. I speak both english and spanish and if they think they can get around a problem they caused by faking a language gap, they will try. And if they believe that you cant speak Spanish, they will insult you to your face and lie about it. Terrible, consistently terrible.

Atmosphere: 1

Food: 2

Service: 1

Pedro Sandoval

Pancakes We’re not even cooked all the way taste like flour I asked for the bacon crispy bacon was mad chewy Just nasty all around

Food: 1

Service: 1

Jeanette C

I've been coming to this bakery for a while now, and despite always giving clear instructions, my coffee is never made right. It's really disappointing, especially since I spend money here all the time.

Leesa Smith

This is the most racist place I have ever been to. If you are from a Hispanic background and speak Spanish then you are good to go but if not don't even bother. Went into this place and stood there for 10 minutes and not one of the workers acknowledged me. Then a Hispanic male came in and provided service and left remind I was still standing there. One of the workers served her Hispanic customer and I thought okay I am next but instead worker proceeded to stand there and have a whole conversation with the customer and her daughter so I politely walked out. Never again remind you when I went into the bakery aside from the Hispanic customer with her daughter there was no one else but me and then the Hispanic male.

Atmosphere: 1

Food: 5

Service: 1

Katherin Taveras

The food and breakfast are good and cheap but the service is a little slow. They take a long time to serve and the atmosphere is uncomfortable. 7/10

Atmosphere: 2

Food: 5

Service: 3

Natalie Antonetty

I didn’t put 1 star only because I actually do like their food / bakery items and when I go in person customer service is good. HOW EVER, I ordered from them through Grubhub and received someone else order. Okay, mistakes happen … BUT when they send their orders out, they staple a receipt with your name, full address and phone number, so now some stranger has all of my personal info !. I get it, the delivery people have my info as well in order to deliver to me BUT they are employees of what ever delivery app I choose to order from and can be held accountable for anything ?. That said, They NEED TO SERIOUSLY be more aware when giving out orders for delivery or simply put the names of the orders on the bags instead of those receipts because the delivery ppl (Grubhub , Uber eats etc..) already have the info the need to deliver.

Khadija.

I went there this morning to buy a tres leche cake for my sister’s birthday. We were never greeted. Everyone we tried to talk to ignored us. They served people who came in after we did. I even tried asking in Spanish although they served an English speaking person with no problem. I am unsure what the issue was and I don’t want to make assumptions. Bad experience. Poor customer service.

Service: 1

Jasalyn Ortiz

Ordered this cake for my mom’s 60th birthday. The decor was beautiful and the cake was delicious. Everyone loved it. Price was reasonable for the size.

Atmosphere: 2

Food: 5

Service: 5

Khadija Traoré

I went there this morning to buy a tres leche cake for my sister’s birthday. We were never greeted. Everyone we tried to talk to ignored us. They served people who came in after we did. I even tried asking in Spanish although they served an English speaking person with no problem. I am unsure what the issue was and I don’t want to make assumptions. Bad experience. Poor customer service.

Service: 1

Melanie Negron

Best baked bread with butter. Their coffee is amazing and oatmeal. They have pastries and sandwiches.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Flan, Roll, Bagel, French Toast, Large Cookies, Americano Cheese Sandwich

Isaiah Edwards

Food is okay but the laddies that work here are highly unprofessional with packaging of food coffee is always spilling, too much attitude from the workers which also throws off your vibe of even wanting to eat from here?

Stephanie Fang

Super super slow and the coffee not even that good

Vaughn Freeman

Great Coffee & Breakfast....Always!

Shanelys Garcia

HORRIBLE SERVICE!! Always waiting a long time for items that are already made!! And it’s very upsetting when you order something very simple and someone orders something very complex after you do and they get their order first and you continue to wait 10mins or longer it’s unbelievable.

Clara L. Garcia

The homemade bread is amazing and fresh. And so is their oatmeal ❤️

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