Eat early to avoid crowd and eat on the deck looking out over the water. The service was acceptable if a little rushed. The fish and chips was very good. The "famous lobster roll" was a little exaggerated. Pricey with less lobster than the price promised. The new England clam chowder was good but lite on the clams. Hope this helps.
D D
Servers are excellent, the food is not good. Lobster roll is worst I ever tasted, Restaurant has a diner look & feel, needs a make over & the menu is boring. Great location, restaurant need better management to be successful. Food is not Fresh & low quality ingredients. Staff were amazing!!
Arnoldo Lorenzo
Went there this weekend. The shrimp was over cooked and hard. My fish didn’t rate right as if it was not fresh. Should’ve sent it back but I don’t like doing that.The food was VERY expensive and therefore we would expect the food to be top notch.Also, the restaurant was not very clean. Hygiene is important.Will not go here again. I do not recommend this place.
Berserk Trader
The food was excellent. PiñaColada is outstanding. The staff is amazing!!!
Elliot G
My dining experience has always been top notch and have been frequenting this establishment for at least 20 years. The food is always excellent and the staff is always cheerful and accommodating. Our companies have had functions there the food was great. Our favorite waiter George is always on the ball. You got to experience it.
urmila yar
I loved lobster box, our waitress was so attentive and wonderful. Food was phenomenal
Kelsey Pelaez
The food was great! I have no complain on the food. The thing for me was the service. The waiters give you the holiday menu, during the holidays, as if it’s the only menu they have. What if I didn’t want was on that menu? We asked for the regular menu, and they gave it to us because the manager got involved. The servers were okay, not friendly but alright. The managers have it in control but the waiters and hostess think they own the place. We got the check, and they added a $47 tip to the receipt without telling us and imposing we also gave them an extra tip. The waiters claim that it’s the holiday tip, when I didn’t agree to a holiday tip, and no where does it stipulate that it’s included in the check. But I repeat, the food was amazing, prices are higher but that’s just how it is. READ YOUR RECEIPTS PEOPLE! Don’t be fooled
John Brown
Me and my Family had a Amazing time at the Lobster Box, when me and my Family got there, The owner greeted me and my Family at our table with a Friendly Smile. The Customer Service was Great.The Food was Excellent. Everyone was so Professional and Courtesy. Me and my FamilyThank you so much for the Wonderful Time. May God continue to Bless The Lobster Box with many Success. Amen ?
Sha Greene
I was in the 2nd party and 3rd in-house dining customer for the 2022 season. I have been coming here for over 20 years and have had many celebrations here. I was shocked to find a long strand of hair in my appetizer. Although, my waiter was kind and apologetic. I cannot get over how the owner greeted the couple 2 booths away from me and thanked them for being 1st customers. They talked about where they lived, common education backgrounds for their sons, octopus recipes, living in the same state and I did not even get a "hello or thank for coming." There were only 3 customers in the restaurant at the time and the owner acted like he didn't see me. My lunch tab was $81.39 before the tip. Soup, salad and dessert are no longer included. I appreciate the waitstaff and manager welcoming me. Being overlooked by the owner seemed insensitive to me. was cause for the owner to treat me as invisible. Even the couple spoke to me before leaving. I think I heard them call him Tony. Tony, remember to be kind to everyone. I am now looking for a new hidden gem on City Island. Come on Google readers...help a sister out. What's your favorite spot on the island? Let me know.
N. Johnson
Can I say!!! Seafood @ it’s best …. Fresh and fulfilling, one plate can be shared by 2 I enjoyed the whole meal and amazing food service.
I was in the 2nd party and 3rd in-house dining customer for the 2022 season. I have been coming to the Lobster Box for over 20 years and have had many celebrations here. I was shocked to find a long strand of hair in my appetizer. Although, my waiter was kind and apologetic. I cannot get over how the owner greeted the couple 2 booths away from me and thanked them for being 1st customers. They talked about where they lived, common education backgrounds for their sons, octopus recipes, living in the same state and I did not even get a "hello or thank for coming." There were only 3 customers in the restaurant at the time and the owner acted like he didn't see me. My lunch tab was $81.39 before the tip. Soup, salad and dessert are no longer included. I appreciate the waitstaff and manager welcoming me. Being overlooked by the owner seemed insensitive to me. Why did the owner treat me as invisible? Even the couple spoke to me before leaving. I think I heard them call him Tony. Tony, remember to be kind to everyone. I am now looking for a new hidden gem on City Island. Come on readers...help me out. What's your favorite spot on City Island? Let me know.
Kathie Shoulders
Usually Lobster Box service and food is on point. We had to wait for a while for the waiter to take our order. I order the jumbo fried shrimp with baked potato and broccoli. The shrimp was okay but the baked potato was no good. It was dark on the inside like it been in the warmer for a while. I have been going there for years but will take my time returning.
Abraham Espinoza
la comida excelente .y el servicio de lo mejor!! definitivamente regresaremos!!
inez James dixon
I took my son For his birthday October 1st We love the food
Roxanne Cokes
Drinks was great.... food/portions was great.... service was fabulous.... thank you Lisa.
Eat early to avoid crowd and eat on the deck looking out over the water. The service was acceptable if a little rushed. The fish and chips was very good. The "famous lobster roll" was a little exaggerated. Pricey with less lobster than the price promised. The new England clam chowder was good but lite on the clams. Hope this helps.
Servers are excellent, the food is not good. Lobster roll is worst I ever tasted, Restaurant has a diner look & feel, needs a make over & the menu is boring. Great location, restaurant need better management to be successful. Food is not Fresh & low quality ingredients. Staff were amazing!!
Went there this weekend. The shrimp was over cooked and hard. My fish didn’t rate right as if it was not fresh. Should’ve sent it back but I don’t like doing that.The food was VERY expensive and therefore we would expect the food to be top notch.Also, the restaurant was not very clean. Hygiene is important.Will not go here again. I do not recommend this place.
The food was excellent. PiñaColada is outstanding. The staff is amazing!!!
My dining experience has always been top notch and have been frequenting this establishment for at least 20 years. The food is always excellent and the staff is always cheerful and accommodating. Our companies have had functions there the food was great. Our favorite waiter George is always on the ball. You got to experience it.
I loved lobster box, our waitress was so attentive and wonderful. Food was phenomenal
The food was great! I have no complain on the food. The thing for me was the service. The waiters give you the holiday menu, during the holidays, as if it’s the only menu they have. What if I didn’t want was on that menu? We asked for the regular menu, and they gave it to us because the manager got involved. The servers were okay, not friendly but alright. The managers have it in control but the waiters and hostess think they own the place. We got the check, and they added a $47 tip to the receipt without telling us and imposing we also gave them an extra tip. The waiters claim that it’s the holiday tip, when I didn’t agree to a holiday tip, and no where does it stipulate that it’s included in the check. But I repeat, the food was amazing, prices are higher but that’s just how it is. READ YOUR RECEIPTS PEOPLE! Don’t be fooled
Me and my Family had a Amazing time at the Lobster Box, when me and my Family got there, The owner greeted me and my Family at our table with a Friendly Smile. The Customer Service was Great.The Food was Excellent. Everyone was so Professional and Courtesy. Me and my FamilyThank you so much for the Wonderful Time. May God continue to Bless The Lobster Box with many Success. Amen ?
I was in the 2nd party and 3rd in-house dining customer for the 2022 season. I have been coming here for over 20 years and have had many celebrations here. I was shocked to find a long strand of hair in my appetizer. Although, my waiter was kind and apologetic. I cannot get over how the owner greeted the couple 2 booths away from me and thanked them for being 1st customers. They talked about where they lived, common education backgrounds for their sons, octopus recipes, living in the same state and I did not even get a "hello or thank for coming." There were only 3 customers in the restaurant at the time and the owner acted like he didn't see me. My lunch tab was $81.39 before the tip. Soup, salad and dessert are no longer included. I appreciate the waitstaff and manager welcoming me. Being overlooked by the owner seemed insensitive to me. was cause for the owner to treat me as invisible. Even the couple spoke to me before leaving. I think I heard them call him Tony. Tony, remember to be kind to everyone. I am now looking for a new hidden gem on City Island. Come on Google readers...help a sister out. What's your favorite spot on the island? Let me know.
Can I say!!! Seafood @ it’s best …. Fresh and fulfilling, one plate can be shared by 2 I enjoyed the whole meal and amazing food service.
Restaurantji Recommends
I was in the 2nd party and 3rd in-house dining customer for the 2022 season. I have been coming to the Lobster Box for over 20 years and have had many celebrations here. I was shocked to find a long strand of hair in my appetizer. Although, my waiter was kind and apologetic. I cannot get over how the owner greeted the couple 2 booths away from me and thanked them for being 1st customers. They talked about where they lived, common education backgrounds for their sons, octopus recipes, living in the same state and I did not even get a "hello or thank for coming." There were only 3 customers in the restaurant at the time and the owner acted like he didn't see me. My lunch tab was $81.39 before the tip. Soup, salad and dessert are no longer included. I appreciate the waitstaff and manager welcoming me. Being overlooked by the owner seemed insensitive to me. Why did the owner treat me as invisible? Even the couple spoke to me before leaving. I think I heard them call him Tony. Tony, remember to be kind to everyone. I am now looking for a new hidden gem on City Island. Come on readers...help me out. What's your favorite spot on City Island? Let me know.
Usually Lobster Box service and food is on point. We had to wait for a while for the waiter to take our order. I order the jumbo fried shrimp with baked potato and broccoli. The shrimp was okay but the baked potato was no good. It was dark on the inside like it been in the warmer for a while. I have been going there for years but will take my time returning.
la comida excelente .y el servicio de lo mejor!! definitivamente regresaremos!!
I took my son For his birthday October 1st We love the food
Drinks was great.... food/portions was great.... service was fabulous.... thank you Lisa.
Loading...