Luigi's Pizza & Pasta
808 Burke Ave, Bronx
(718) 547-7500
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Realized I had ordered the wrong thing (online ordering shows a description different from what I received) and politely let them know I made a mistake and if I could have it remade the way I liked. Gave me a hard time and proceeded to tell me that’s not his fault I ordered it wrong and refused to remake it. Businesses’ customer service is so bad these days. Yes it wasn’t his fault but losing out on $8 once will get you more in return when the customer remembers your kindness and becomes a regular, versus you being greedy for $8 and ruining a customer relationship. Kinda silly considering this is my local pizza shop and I would’ve been here multiple times a week to support them but instead I walk further down the block to another pizza shop to give them my money. All of this for $8, what a joke.
Food: 1
Service: 1
Amazing service ! Really good people ❤️?
really good food highly recommend
Atmosphere: 5
Food: 5
Service: 5
Good pizza and pepperoni rolls.
The food is good, one time the guy that made pizza had his eyes red , didn't look sanitized but I really don't know.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Buffalo Chicken Wrap, Garlic Knots, Cheeseburger
Luigi oh my God loved there food especially their fries?
Atmosphere: 5
Food: 5
Service: 5
Best pizza uptown
I would have given negative five stars if I could. This place is utterly horrible, and unprofessional employees. They made my order and then just left it in the oven for a long time without even telling me it was already finished and the place wasnt even crowded nor busy at the time, not even a line at all. Only one guy was polite and courteous when I came to this establishment several months ago. I havent seen him since. The girl behind the counter and the guy making the pizzas just stare at you like they are slow or something when asked if the order is ready. I will not be coming back here again! For what I had to pay for soggy pizza, the service should have been better. And the guy putting my pizza in the bag kept wiping his nose and face with the same hands he served my food with. Absolutely disgusting! I will avoid this place like the Black Death!
Atmosphere: 1
Food: 1
Service: 1
Food is always well prepared and hot. My double turkey bacon cheeseburger deluxe with fries. Was delicious and I definitely enjoyed and will recommend this restaurant also well affordable. ?? ?
Kid-friendliness: Staff Speaks to everybody with respect it’s a well nice environment clean. adults and kid friendly. And I will recommend this place to anyone so enjoy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fettuccine Alfredo, Grilled Chicken Caesar Salad with Chicken, Chicken Gyro
Amazing pizza place, gotta know what ur doing to be able to have an amazing
Atmosphere: 5
Food: 5
Service: 5
Luigis pizza was good, great delivery service.
Food: 5
Service: 5
Restaurantji Recommends
Amazing pizza place, gotta know what ur doing to be able to have an amazing experience
Atmosphere: 5
Food: 5
Service: 5
Good pizza to eat
The food is okay but it’s the Customer Service that’s horrible. I called for a delivery and the guy who answers the phone who sounds like Mickey Mouse always has an attitude!!! It’s disgusting. He ruined my morning!
One of the best pizza place in the bronx.very delicious.
I ordered delivery, I live 1 block away and waited over an hour. I called them and the guy on the phone said I live close enough to pick it up myself. I'm working and imagine getting told that by a worker ? and he just hung up. Customer service is a joke here
Loading...