Lupita's
904 Melrose Ave, Bronx
(347) 820-6343
Recent Reviews
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This place never has guacamole ? I have stopped by a few times craving some chips and Guacamole and nachos, and each time I told they don’t have guacamole. It’s only 2:30pm in the afternoon.How is this even possible. Do you ever carry it? There is a supermarket near by, considered buying a few to get you through the day until next batch arrives.At this point I won’t be revisiting this establishment because each time I disappointed by the lack options.If you really want something, call first. Don’t walk in.
I like their tacos except the fact that they don't serve avocado
I really like the food .. but there’s this one lady who has a DISGUSTING attitude especially over the phone. I tried ordering on Uber eats & she gave me attitude because their menu wasn’t updated & told me to come in and pick up if I really wanted it. Won’t be supporting this restaurant anymore.
Worst customer service. Food was disgusting soggy and
My favorite place to order Mexican cuisine. Food is great. Customer service is excellent. Had a issue ordering through Uber. So i call myself for delivery and food is always got fresh and satisfying. If you ever craving tacos , ahi camarones, a quesadilla or anything roast on their menu. Order it. You won’t not disappointed
Rude from beginning to end. The lady taking orders was mad because I didnt like the chicken quesedillas. I asked was it grilled chicken it is not, its shredded. I read the previous responses from the owner in this.place. They stated u get a nasty response if given one. That's not appropriate coming from a store owner. No one talked to this lady messed up. She is rude and I stuck up for myself. I will never come back here again and will never refer this restaurant again. I never ever bought chicken quesedillas from this restaurant before and I took one bite. That's what people do when they buy something to eat . I was willing to order something else; however the lady answering the phone made me change my mind. Still proving my point, on how rude this place is....
Great and tasty Mexican food at great price
I love lupitas steak burritos and GREEN SALSA !!! It’s the best and whenever the lady don’t understand she always call me to double check i love her.
I have eaten here before and the service is great.however, I will never step back foot in this restaurant for the simple fact they employed the rudest delivery person. The delivery person was driving on the sidewalk and without alerting someone in front of him he has an attitude when someone says something about almost hitting them. Having people like that represents your establishment is a bad reflection of your company. this incident happened on May 06, 2021.
Authentic Mexican cuisine at a great price.
Restaurantji Recommends
The food is amazing definitely will come again
THEIR STEAK BURRITO’S ❤️❤️. Everything. I love their food. Their lemonade ? ??? Best one I had.
I always ordered from this place because its the closest to me. The lady who takes the orders over the phone and in store was extremely rude to me. She didn't even let me finish telling her my order. When I went in to pick up my order I kindly told her how I felt uncomfortable the way she spoke on the phone. Her response was "if you felt any type of way that's your problem I'm busy". And I let her know that's not okay I work in a customer service job and I would never speak to any customer that way. But she didn't care and proceeded to ask me if I want the food or not continuously. I refuse to take the food because the way she handled it was unprofessional. I will not be coming here again.
Rude customer service over the phone to make an order.These kind of businesses survive only because you have customers like us. But if you treat customers with attitudes, how you expect us to order from you? Will not be ordering again from here.
First time ordering from them and WOW the tacos dorados! They are amazing and so delicious ugh. It took a while to deliver but it was worth the wait! Some restaurants go crazy with the salt on the steak but this was perfect, deff will be ordering again
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