Their service on the phone needs more work. Orders online take 3 hours for simple ready food just dont make any sense. Stood on the phone on hold for 48 minutes.
Atmosphere: 5
Food: 5
Service: 1
Remy Richards
Waiting extremely long for an order that I placed over the phone...over an hour...absolutely unacceptable
Service: 1
Flor Paulino
Terrible experience! First I called and the young woman who attended me, after I told her what I had ordered, told me: 'Ahh, yes, I already have your order, it just came out, it's on its way there.' Another 45 minutes pass and the order never arrives, so I decide to call again. The employees were completely disoriented, they didn't even understand what they were being talked about. Why do they have a website with the option to accept orders if they don't know how to use it or don't have the ability to manage it? After two long hours waiting, they finally said that they did not have the order registered and asked that a screenshot of it be sent to them on WhatsApp. Unacceptable.
Service: 1
c v
The paella is not paella, it is just rice with seafood on top (the rice was not cooked together with the seafood), I also asked for seafood to your liking and it had no flavor and very little variety of seafood... I would not return sorry
Atmosphere: 4
Food: 2
Service: 4
Kennedy Collado
My mother lives 10 minutes from Marisco Centro and I asked her for a soup. When I ordered it, they told me 30 minutes to call him back about the time and he told me that now it's going to leave, another 30 minutes waiting and finally when the delivery arrives, he can't go up to the floor of the building where my mother lives, Lugo when Someone comes down to pick up the order, the delivery says that it was uncovered and thrown away. The worst thing is that the delivery asks if they can wait another hour😡😡😡😡 WHAT A BADDER SERVICE THEY CAN'T HAVE🤮
My mom lives 10 minutes away from Marisco Centro, and I ordered a soup for her. When she placed the order, they told her it would take 30 minutes. An hour later, I called them back, and they said they were just leaving now—another 30 minutes of waiting. To top it off, when the delivery finally arrived, the driver said they couldn't go up to the floor where my mom lives😡. So someone went down to pick up the order, the delivery driver said it had spilled and made a mess. And the worst part? The driver asked if we could wait another hour! 😡😡😡 WHAT A TERRIBLE SERVICE. IT CAN'T GET WORSE THAN THIS. 🤮
Recommended dishes: Seafood
Abel Balaguer
Excellent place, the price is very good
Kid-friendliness: Good
Wheelchair accessibility: Good
Atmosphere: 5
Food: 4
Service: 4
Adriana M
The food is not that good, I won't be back
Atmosphere: 3
Food: 2
Service: 4
De Jesus B Med
Sea Food Excelsior (Spot).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Calamari
Gustavo Perez
My name is Gustavo I love about this restaurant. The best service is the best food the delivery it’s on time. Thank you.
Parking: The parking is cheap is only one dollar per hour.
Kid-friendliness: Area is clean and safe for adults and kids separate area.
Delicious authentic food and great service. Carolina was incredibly kind and attentive! Amazing service even including when we simply got coffee!! I would definitely come here again in the near future!
Atmosphere: 5
Food: 5
Service: 5
Nancy Colon
The food, music,drinks, atmosphère was everything. All and the Name will be change to Marco under new owership and management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Jose Miguel Nunez Taveras
A few years ago this area was full of drunk and drugged people. You can still see them in the neighborhood. Although the new management in this restaurant has improved their business significantly making the ambiance family friendly.
Everyone is cheerful and welcoming once you step in and due to having both dine in and buffet options it can get busy at times. You can tell the employees work hard to make sure their guests are comfortable and satisfied with their food.
I like the food, it’s savory, big portions and nice presentation. Seafood always tastes fresh and well cooked. They have an ample selection of classic cocktails and tropical drinks which are delicious.
Atmosphere: 5
Food: 5
Service: 4
Carolina Hernandez
Gabriela y Emmanuel the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Mar Y Tierra
Raymond Alfonso
Great food and great atmosphere. Great place to eat when I’m shopping at the mall
Their service on the phone needs more work. Orders online take 3 hours for simple ready food just dont make any sense. Stood on the phone on hold for 48 minutes.
Atmosphere: 5
Food: 5
Service: 1
Waiting extremely long for an order that I placed over the phone...over an hour...absolutely unacceptable
Service: 1
Terrible experience! First I called and the young woman who attended me, after I told her what I had ordered, told me: 'Ahh, yes, I already have your order, it just came out, it's on its way there.' Another 45 minutes pass and the order never arrives, so I decide to call again. The employees were completely disoriented, they didn't even understand what they were being talked about. Why do they have a website with the option to accept orders if they don't know how to use it or don't have the ability to manage it? After two long hours waiting, they finally said that they did not have the order registered and asked that a screenshot of it be sent to them on WhatsApp. Unacceptable.
Service: 1
The paella is not paella, it is just rice with seafood on top (the rice was not cooked together with the seafood), I also asked for seafood to your liking and it had no flavor and very little variety of seafood... I would not return sorry
Atmosphere: 4
Food: 2
Service: 4
My mother lives 10 minutes from Marisco Centro and I asked her for a soup. When I ordered it, they told me 30 minutes to call him back about the time and he told me that now it's going to leave, another 30 minutes waiting and finally when the delivery arrives, he can't go up to the floor of the building where my mother lives, Lugo when Someone comes down to pick up the order, the delivery says that it was uncovered and thrown away. The worst thing is that the delivery asks if they can wait another hour😡😡😡😡 WHAT A BADDER SERVICE THEY CAN'T HAVE🤮
My mom lives 10 minutes away from Marisco Centro, and I ordered a soup for her. When she placed the order, they told her it would take 30 minutes. An hour later, I called them back, and they said they were just leaving now—another 30 minutes of waiting. To top it off, when the delivery finally arrived, the driver said they couldn't go up to the floor where my mom lives😡. So someone went down to pick up the order, the delivery driver said it had spilled and made a mess. And the worst part? The driver asked if we could wait another hour! 😡😡😡 WHAT A TERRIBLE SERVICE. IT CAN'T GET WORSE THAN THIS. 🤮
Recommended dishes: Seafood
Excellent place, the price is very good
Kid-friendliness: Good
Wheelchair accessibility: Good
Atmosphere: 5
Food: 4
Service: 4
The food is not that good, I won't be back
Atmosphere: 3
Food: 2
Service: 4
Sea Food Excelsior (Spot).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Calamari
My name is Gustavo I love about this restaurant. The best service is the best food the delivery it’s on time. Thank you.
Parking: The parking is cheap is only one dollar per hour.
Kid-friendliness: Area is clean and safe for adults and kids separate area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Honestly would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious authentic food and great service. Carolina was incredibly kind and attentive! Amazing service even including when we simply got coffee!! I would definitely come here again in the near future!
Atmosphere: 5
Food: 5
Service: 5
The food, music,drinks, atmosphère was everything. All and the Name will be change to Marco under new owership and management.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
A few years ago this area was full of drunk and drugged people. You can still see them in the neighborhood. Although the new management in this restaurant has improved their business significantly making the ambiance family friendly.
Everyone is cheerful and welcoming once you step in and due to having both dine in and buffet options it can get busy at times. You can tell the employees work hard to make sure their guests are comfortable and satisfied with their food.
I like the food, it’s savory, big portions and nice presentation. Seafood always tastes fresh and well cooked. They have an ample selection of classic cocktails and tropical drinks which are delicious.
Atmosphere: 5
Food: 5
Service: 4
Gabriela y Emmanuel the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Mar Y Tierra
Great food and great atmosphere. Great place to eat when I’m shopping at the mall
Atmosphere: 5
Food: 5
Service: 5
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