The place super dirty and full of people, garbage everywhere, everyone smoking Marijuana in top of my kids, I just threw my food and left..
Atmosphere: 1
Food: 2
Service: 2
Ángel Toledo Hernández
Service garbageHalf an hour later they deliver
Food: 1
Service: 1
Adesoye Adeboye
Nice experience
Michael Vilchis
The food is ok but the ambient there is awful there is always homeless inside they a security buy but he doesn't care . And is always dirty garbage on the floors and tables dirty .
Atmosphere: 2
Food: 4
Service: 3
Romery Ruiz
Excellent and they are all very good
Atmosphere: 4
Service: 4
Francis Jose Martinez
The food is very good and the service is very
Atmosphere: 5
Food: 5
Service: 4
Jamar Owens
I went to this location a little after 10pm and order two strawberry & cream pies via the kiosk.I received my order in about 3mins or so, but upon checking the bags contents, there were two apple pie boxes. I then notified manager, and showed my receipt.The manager tells me the boxes indeed contained strawberry pie, but were placed in apple pie boxes because they were out of strawberry pie boxes.I took her word and almost walked away, but decided to check the contents of the boxes, which turned out to be apple. I again informed the manager of the error.Manager takes back the order, and I had to wait over 20mins for new pies to be baked, even though the kiosk listed items in stock.After the wait, manager handed me the items I paid for in the same used and crumpled bag of the original order. Miraculously they now had the correct boxes for the pie.Manager didn’t once say, sorry for the inconvenience. I will make it my business to share my experience on all social media platforms, and NEVER! visit this location again due to the poor customer service.It’s such a shame how the level of customer service from McDonald’s in n.y.c varies by location. Customer service in the Times Square location compared to the bronx is like night and day.I choose to vote with my wallet, and not accept poor customer service.
Atmosphere: 1
Food: 3
Service: 1
palash das
I’m Driving to McDonald's from 15 minutes away and was not allowed to use the bathroom. Requesting to the very emergency manager did not
Service: 1
M. Wilson
It's McDonald's in the Bronx. I mean what more could you expect.
I was able to order my food yesterday because the Manager Elisha stated both registers was down for cash. They was not accepting cash only cards and to order at the kiosk. I asked her for the store number and she said she don’t know because she quit. I then asked her if you hit why are you still making people food and help prepping for the picks up. She said she don’t have to answer she quit and she don’t care. She then began speaking in Spanish to her other con workers making sandwiches and they all began to laugh. It was so beyond me because I just lost my debit card and left all my crafty cards home yesterday. Worst experience ever I will stop going to this location. I didn’t go into McDonald’s looking for a fight or argument I went into make to get some food.
Atmosphere: 1
Food: 1
Service: 1
Kenny Germoso
I'm changing my review from 5 to 0.I asked the staff if the restaurant still open so I can place a mobile order to use my points.- They said YES is open. 15 sec after that, I heard the staff saying "I CLOSED THE SYSTEM", meaning the mobile order APP and credit cards transactions are closed and can't be open it until the next shift. What a discussing experience I had.
Atmosphere: 1
Food: 1
Service: 1
Sam Boah
So much delay and lack of attention to
Atmosphere: 4
Food: 1
Service: 1
John PINKY
CLEAN MCDONALD'S IN THE BRONX BUT AN UNSAFE AREA SO TREAD CAREFULLY!
Atmosphere: 3
Food: 5
Service: 3
Elisabeth L. Ortega-Bailey
Garlic Knots are the best knots I have eaten. Bathroom is well maintained even on the busiest of Saturday nights.
My favorite place to grab a quick bite
Atmosphere: 4
Service: 4
The place super dirty and full of people, garbage everywhere, everyone smoking Marijuana in top of my kids, I just threw my food and left..
Atmosphere: 1
Food: 2
Service: 2
Service garbageHalf an hour later they deliver
Food: 1
Service: 1
Nice experience
The food is ok but the ambient there is awful there is always homeless inside they a security buy but he doesn't care . And is always dirty garbage on the floors and tables dirty .
Atmosphere: 2
Food: 4
Service: 3
Excellent and they are all very good
Atmosphere: 4
Service: 4
The food is very good and the service is very
Atmosphere: 5
Food: 5
Service: 4
I went to this location a little after 10pm and order two strawberry & cream pies via the kiosk.I received my order in about 3mins or so, but upon checking the bags contents, there were two apple pie boxes. I then notified manager, and showed my receipt.The manager tells me the boxes indeed contained strawberry pie, but were placed in apple pie boxes because they were out of strawberry pie boxes.I took her word and almost walked away, but decided to check the contents of the boxes, which turned out to be apple. I again informed the manager of the error.Manager takes back the order, and I had to wait over 20mins for new pies to be baked, even though the kiosk listed items in stock.After the wait, manager handed me the items I paid for in the same used and crumpled bag of the original order. Miraculously they now had the correct boxes for the pie.Manager didn’t once say, sorry for the inconvenience. I will make it my business to share my experience on all social media platforms, and NEVER! visit this location again due to the poor customer service.It’s such a shame how the level of customer service from McDonald’s in n.y.c varies by location. Customer service in the Times Square location compared to the bronx is like night and day.I choose to vote with my wallet, and not accept poor customer service.
Atmosphere: 1
Food: 3
Service: 1
I’m Driving to McDonald's from 15 minutes away and was not allowed to use the bathroom. Requesting to the very emergency manager did not
Service: 1
It's McDonald's in the Bronx. I mean what more could you expect.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
I was able to order my food yesterday because the Manager Elisha stated both registers was down for cash. They was not accepting cash only cards and to order at the kiosk. I asked her for the store number and she said she don’t know because she quit. I then asked her if you hit why are you still making people food and help prepping for the picks up. She said she don’t have to answer she quit and she don’t care. She then began speaking in Spanish to her other con workers making sandwiches and they all began to laugh. It was so beyond me because I just lost my debit card and left all my crafty cards home yesterday. Worst experience ever I will stop going to this location. I didn’t go into McDonald’s looking for a fight or argument I went into make to get some food.
Atmosphere: 1
Food: 1
Service: 1
I'm changing my review from 5 to 0.I asked the staff if the restaurant still open so I can place a mobile order to use my points.- They said YES is open. 15 sec after that, I heard the staff saying "I CLOSED THE SYSTEM", meaning the mobile order APP and credit cards transactions are closed and can't be open it until the next shift. What a discussing experience I had.
Atmosphere: 1
Food: 1
Service: 1
So much delay and lack of attention to
Atmosphere: 4
Food: 1
Service: 1
CLEAN MCDONALD'S IN THE BRONX BUT AN UNSAFE AREA SO TREAD CAREFULLY!
Atmosphere: 3
Food: 5
Service: 3
Garlic Knots are the best knots I have eaten. Bathroom is well maintained even on the busiest of Saturday nights.
Atmosphere: 5
Food: 5
Service: 5