The service and management at this restaurant was better and more consistent prior to a year ago. My wife and I were frequent visitors at Metate. Unfortunately on the last 3 plus visits my wife and I note their service and food has NOT been what it used to be. It has degraded much. Of course if you are going in for just drinks you may have a better experience. However, going in for dinner chances are you will have a disappointing experience. The owner who used to be onsite frequently has left the business to incompetent staff and supervision. Food, for example my pork chop dish was hard and rough. A dish I use to order frequently and enjoyed. For those who are not aware of culinary skills; when you cook frozen meat without defrosting it first will result in hard rough cooked meat. It will not be tender. Regarding their service, you will sit at your table for what could be 10 – 15 minutes without any greetings and no offering whether you want a drink or water upon sitting. Most restaurant training manuals say that a guest is to be acknowledged by a server “immediately, if possible,” even if no service can be rendered at the time. Regardless, an order for beverages should be taken within five minutes. On many occasions the food is served without utensils at the table; you have to remind the server on more occasions than we should that you have no utensils. On some occasion you will sit with your food on the table while you wait for some minutes to receive utensils. This both food and service unfortunately became a frequent experience for us at this place as much as we tried sharing these issues with the staff to correct because we use to enjoy coming here. This place has turned out to be a hit or miss. For the price, it should be a consistent hit. Consideration given that no place is perfect and now and then you will run into hic-ups. But frequent almost daily hic-ups are the result of something not going right. If you want to experience Mexican food then this is not a recommended choice for you. You may fall into the miss syndrome and end up disappointed and throwing your money away because you will be expected to pay for both the food or drink you turned away disatified plus the alternate plate or drink you ordered. You will get a lot of push back if you contest not paying for your disatifaction. There are many other better Mexican restaurants that are more consistent with their food and service. You have been advised.
Eva luna mena castillo
I went on Sunday’s morning and food was great. The service was warm and friendly
Dawid Jędrasik
I’ve ordered many times from Metate and it’s always great—but I finally went in on a Friday night and it was even better. I sat at the bar and the bartender was so warm and welcoming. I tried the watermelon margarita and it was the best margarita I’ve ever tried. The service was excellent and made the whole night feel special. Food was delicious, I ordered birria plater. Highly recommend!
Joseph alexsander Sobrino
my family order some food there and never again the burrito was the worse i ever tried
little bird
Great Mexican food . A bit overpriced though . You can definitely get cheaper food with the same quality elsewhere.
Brandon Baker
Best mexican spot in the New York area. Finding this quality and low key atmosphere is so hard to find on the east coast. Best fajita's, soups, guacamole and margaritas. Forever a fan of this place.
Lil Mateo
Decide to come here after leaving another restaurant, just for drinks. The place did not disappoint!! Even thought it was packed, but it was Valentine’s Day. My friend and I were able to sit at the bar while our husband’s stood behind us. The place is really small and narrow. The bartender was very friendly. Our drinks were delicious, I had a cucumber margarita. It was so refreshing. My friend had a blue berry margarita, also very tasty. I wouldn’t mind going back on a less crowded day.
Capt. Arthur Cortes
Very fresh food and the artwork is beautiful. Also the Mexican music is the icing on the cake
Atmosphere: 5
Food: 5
Service: 5
Angie Mariah Lominy
I wished the restaurant was bigger, but it was a lovely place and the waitress was lovely.
Atmosphere: 4
Food: 4
Service: 4
Denise Bosch
The service was alright, it was a Friday evening but the staff was not as attentive as they should have been; husband got their steak and onions and the steak was mainly fat and the cook was off causing him to not feel well. Was able to get an alternative option but still had to pay for the steak.
Unsure if it was just a bad day; this was our first and last time getting food from here.
Thank you guys for amazing days , I just get the best birthday in my life with you , the food extraordinary and best taste and the staff very friendly!!!!!
Atmosphere: 5
Food: 5
Service: 5
Naia L.
great restaurant. nate was great at the bar, great service.
Chris Flores
Great place and phenomenal drinks with great Food! Definitely recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Kevin Mason
Ok I tolerated this spot for a little too long. Much better Mexican within a mile radius closer to Broadway. The mole is fine, spicy for a suburban palate, but the worst was the “frozen” margarita that has the consistency of plasma. When I asked if I could switch to a regular margarita because it was sloshy, they said yes, but I’d have to pay for it. So the drink just sat there looking sad the whole time while I ate my mediocre meal.
Mi Lindo San Miguelito and Taqueria Sinaloense are much better and a fraction (maybe 4/5) of the price.
Atmosphere: 2
Food: 2
Service: 2
Harold Lopez-Nussa
Super good!!! Excellent food and great service!!! Highly recommended ??
The service and management at this restaurant was better and more consistent prior to a year ago. My wife and I were frequent visitors at Metate. Unfortunately on the last 3 plus visits my wife and I note their service and food has NOT been what it used to be. It has degraded much. Of course if you are going in for just drinks you may have a better experience. However, going in for dinner chances are you will have a disappointing experience. The owner who used to be onsite frequently has left the business to incompetent staff and supervision. Food, for example my pork chop dish was hard and rough. A dish I use to order frequently and enjoyed. For those who are not aware of culinary skills; when you cook frozen meat without defrosting it first will result in hard rough cooked meat. It will not be tender. Regarding their service, you will sit at your table for what could be 10 – 15 minutes without any greetings and no offering whether you want a drink or water upon sitting. Most restaurant training manuals say that a guest is to be acknowledged by a server “immediately, if possible,” even if no service can be rendered at the time. Regardless, an order for beverages should be taken within five minutes. On many occasions the food is served without utensils at the table; you have to remind the server on more occasions than we should that you have no utensils. On some occasion you will sit with your food on the table while you wait for some minutes to receive utensils. This both food and service unfortunately became a frequent experience for us at this place as much as we tried sharing these issues with the staff to correct because we use to enjoy coming here. This place has turned out to be a hit or miss. For the price, it should be a consistent hit. Consideration given that no place is perfect and now and then you will run into hic-ups. But frequent almost daily hic-ups are the result of something not going right. If you want to experience Mexican food then this is not a recommended choice for you. You may fall into the miss syndrome and end up disappointed and throwing your money away because you will be expected to pay for both the food or drink you turned away disatified plus the alternate plate or drink you ordered. You will get a lot of push back if you contest not paying for your disatifaction. There are many other better Mexican restaurants that are more consistent with their food and service. You have been advised.
I went on Sunday’s morning and food was great. The service was warm and friendly
I’ve ordered many times from Metate and it’s always great—but I finally went in on a Friday night and it was even better. I sat at the bar and the bartender was so warm and welcoming. I tried the watermelon margarita and it was the best margarita I’ve ever tried. The service was excellent and made the whole night feel special. Food was delicious, I ordered birria plater. Highly recommend!
my family order some food there and never again the burrito was the worse i ever tried
Great Mexican food . A bit overpriced though . You can definitely get cheaper food with the same quality elsewhere.
Best mexican spot in the New York area. Finding this quality and low key atmosphere is so hard to find on the east coast. Best fajita's, soups, guacamole and margaritas. Forever a fan of this place.
Decide to come here after leaving another restaurant, just for drinks. The place did not disappoint!! Even thought it was packed, but it was Valentine’s Day. My friend and I were able to sit at the bar while our husband’s stood behind us. The place is really small and narrow. The bartender was very friendly. Our drinks were delicious, I had a cucumber margarita. It was so refreshing. My friend had a blue berry margarita, also very tasty. I wouldn’t mind going back on a less crowded day.
Very fresh food and the artwork is beautiful. Also the Mexican music is the icing on the cake
Atmosphere: 5
Food: 5
Service: 5
I wished the restaurant was bigger, but it was a lovely place and the waitress was lovely.
Atmosphere: 4
Food: 4
Service: 4
The service was alright, it was a Friday evening but the staff was not as attentive as they should have been; husband got their steak and onions and the steak was mainly fat and the cook was off causing him to not feel well. Was able to get an alternative option but still had to pay for the steak.
Unsure if it was just a bad day; this was our first and last time getting food from here.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Thank you guys for amazing days , I just get the best birthday in my life with you , the food extraordinary and best taste and the staff very friendly!!!!!
Atmosphere: 5
Food: 5
Service: 5
great restaurant. nate was great at the bar, great service.
Great place and phenomenal drinks with great Food! Definitely recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Ok I tolerated this spot for a little too long. Much better Mexican within a mile radius closer to Broadway. The mole is fine, spicy for a suburban palate, but the worst was the “frozen” margarita that has the consistency of plasma. When I asked if I could switch to a regular margarita because it was sloshy, they said yes, but I’d have to pay for it. So the drink just sat there looking sad the whole time while I ate my mediocre meal.
Mi Lindo San Miguelito and Taqueria Sinaloense are much better and a fraction (maybe 4/5) of the price.
Atmosphere: 2
Food: 2
Service: 2
Super good!!! Excellent food and great service!!! Highly recommended ??
Atmosphere: 5
Food: 5
Service: 5
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