Review: 9/13/25 After a very hectic day, needed a bit of comfort that only Mexican food at the time could give. I live near wonderful Mexican restaurants in NY but wanted a burrito from Moe's.
Took the long, traffic intense ride to Baychester Mall from Midtown. First time visiting Moe's Southwest in the Bronx, was thinking this was a stand alone restaurant.
GPS took me to the parking lot of JC Penny's, shocked JC Penny's was still in business, but, I'm a good sport. Call Moe's to get better directions.
Well this Moe's is located in the food court by JC Penny's at BayChester Mall. Trying to be a good sport, and keep an open mind.
The reviews had the location as 4.5 so placed my order. No white meat chicken, according to the guy, Corporate only sent dark meat chicken seasoned with Adobo. Still trying to be a good sport because at this point, I am starving! No sauce bar, no refills, and the prices are much higher than any Moe's I have ever been too. All negatives for me, especially when being purchased at a mall food court.
Still trying to be a good sport, took a bite out of the burrito, and I almost gagged. It was absolutely disgusting! No way was I going to suffer with this overpriced, terrible tasting burrito. The staff are all very nice. But I returned that burrito. My husband hated his but went ahead and took one for the team.
Would I recommend this location: No!
Would I return: No!
Do you get value for your money: No! Food is overpriced!
The atmosphere is a food court environment!
Atmosphere: 3
Food: 1
Service: 4
Soren Dorian
Staff handled our large group well.
jgxmhx mhhc
I always feel relaxed and comfortable here.
maria parisi
We ordered 4 burrito chicken bowls. Absolutely disgusting 🫣 😤. My friends and I had horrible diarrhea all night and vomiting. If anyone wants to go here and eat garbage food by all means go ahead . Never again . 🤢
Food: 1
K Singh
Bowl is really expensive about $19 chicken and avocado not worth it
Atmosphere: 2
Food: 3
Service: 4
Librado Mendez
I have eaten at moe’s multiple times. I never in my life had anything bad to say about this restaurant but when I found this maggot in my drink I will never eat at this location ever again. I am so disappointed and disgusted. My sister called and all the assistant manager said was sorry. I am not happy any all with the outcome. I spent $45.00 on dinner to find this disgusting maggot in my drink I can only imagine how many I drank.🤢
Food: 1
Milayo C
Always friendly service, wonderful vegetarian burritos! Just got hot tortilla chips with delicious guacamole this time - they don't disappoint! 😁😁😁
Atmosphere: 5
Food: 5
Service: 5
William Yancey
The food was bland. For it to be Mexican it has no kick and no life. The color of their store has more life.
Oscar Garcia
Fresh veggies, flavorful chicken, and great service 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Bowl of Rice and Beans
Chickenwingzer
What a waste for such an expensive bowl of hard brown rice and cold chicken. What a shame, try another spot.
workers need to do better small servings rude also need to learn how to answer the phone
Mia
i like the food, but the workers need better training. MANAGER DO BETTER. the servings are so small, they give you two small scoops of rice and barely any chicken, if you ask for more they will charge you. barely a meal. i should’ve just gone to chipotle
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bowl
Jj
It fell in love with Moes elsewhere and I was completely disappointed by the experience. Portions were small, no salsa bar for your chips, more expensive. I wouldn’t come here again.
Atmosphere: 4
Food: 2
Service: 1
Oliver Hernandez
This place here like the food isn't that bad and they give alot of chips with your order
Versatyle182
I made a purchase others on the 8th of June and cancelled my order but never got a refund and I am still waiting.
Review: 9/13/25
After a very hectic day, needed a bit of comfort that only Mexican food at the time could give. I live near wonderful Mexican restaurants in NY but wanted a burrito from Moe's.
Took the long, traffic intense ride to Baychester Mall from Midtown. First time visiting Moe's Southwest in the Bronx, was thinking this was a stand alone restaurant.
GPS took me to the parking lot of JC Penny's, shocked JC Penny's was still in business, but, I'm a good sport. Call Moe's to get better directions.
Well this Moe's is located in the food court by JC Penny's at BayChester Mall. Trying to be a good sport, and keep an open mind.
The reviews had the location as 4.5 so placed my order. No white meat chicken, according to the guy, Corporate only sent dark meat chicken seasoned with Adobo. Still trying to be a good sport because at this point, I am starving! No sauce bar, no refills, and the prices are much higher than any Moe's I have ever been too. All negatives for me, especially when being purchased at a mall food court.
Still trying to be a good sport, took a bite out of the burrito, and I almost gagged. It was absolutely disgusting! No way was I going to suffer with this overpriced, terrible tasting burrito.
The staff are all very nice. But I returned that burrito. My husband hated his but went ahead and took one for the team.
Would I recommend this location: No!
Would I return: No!
Do you get value for your money: No! Food is overpriced!
The atmosphere is a food court environment!
Atmosphere: 3
Food: 1
Service: 4
Staff handled our large group well.
I always feel relaxed and comfortable here.
We ordered 4 burrito chicken bowls. Absolutely disgusting 🫣 😤. My friends and I had horrible diarrhea all night and vomiting. If anyone wants to go here and eat garbage food by all means go ahead . Never again . 🤢
Food: 1
Bowl is really expensive about $19 chicken and avocado not worth it
Atmosphere: 2
Food: 3
Service: 4
I have eaten at moe’s multiple times. I never in my life had anything bad to say about this restaurant but when I found this maggot in my drink I will never eat at this location ever again. I am so disappointed and disgusted. My sister called and all the assistant manager said was sorry. I am not happy any all with the outcome. I spent $45.00 on dinner to find this disgusting maggot in my drink I can only imagine how many I drank.🤢
Food: 1
Always friendly service, wonderful vegetarian burritos! Just got hot tortilla chips with delicious guacamole this time - they don't disappoint! 😁😁😁
Atmosphere: 5
Food: 5
Service: 5
The food was bland. For it to be Mexican it has no kick and no life. The color of their store has more life.
Fresh veggies, flavorful chicken, and great service 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Bowl of Rice and Beans
What a waste for such an expensive bowl of hard brown rice and cold chicken. What a shame, try another spot.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Bowl
Restaurantji Recommends
workers need to do better small servings rude also need to learn how to answer the phone
i like the food, but the workers need better training. MANAGER DO BETTER. the servings are so small, they give you two small scoops of rice and barely any chicken, if you ask for more they will charge you. barely a meal. i should’ve just gone to chipotle
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bowl
It fell in love with Moes elsewhere and I was completely disappointed by the experience. Portions were small, no salsa bar for your chips, more expensive. I wouldn’t come here again.
Atmosphere: 4
Food: 2
Service: 1
This place here like the food isn't that bad and they give alot of chips with your order
I made a purchase others on the 8th of June and cancelled my order but never got a refund and I am still waiting.
Service: 1
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