Anthony Sosa at 2192 white plains rd in the Bronx is by far the best General Manager I’ve ever had the pleasure of speaking with. He was incredibly patient, understanding, and genuinely focused on making sure we left happy. While we were deciding on our entrées, he let us know a fresh batch was coming out and offered to serve us from that it was such a thoughtful gesture and by far the best customer service we’ve experienced (not even Chipotle goes that extra mile!). We work at a school in the area, and Anthony not only answered all our questions but also took the time to share how Panda Express supports the local community and neighborhood. His professionalism, kindness, and care for both his customers and the community truly stand out. Anthony is exceptional, and Panda Express is lucky to have him.
Atmosphere: 5
Food: 5
Service: 5
Kayan Clarke
The worst Chinese take out I’ve ever had. No meat, just breading. The rice and chow mein were tasteless. And they forgot to include the drink I ordered. Disappointing. First and last time ordering from Panda Express.
Catherine D
This Panda @ White Plains Rd. is EXCELLENT ! ! The store is always Super Clean ! ! ! The Managers and workers give great Service and the food is always Fresh and always tastes AMAZING ! !
Atmosphere: 5
Food: 5
Service: 5
Enmax
hire people who learn how to pack
Làrry B
Great food 90 people take out all good was good
Atmosphere: 4
Food: 5
Service: 5
Billy Pratt
Plate is 10.40. I was charged 15.50 because 1.50 extra for their GARBAGE Pepper Steak. Pepper Steak with NO onions or green peppers. Never again....!!!!
Atmosphere: 3
Food: 2
Service: 3
Francine
Food is delicious but they don’t open at 10:30 as advertised. My lunch break ends at 11 so too bad for me
Food: 5
Service: 1
Tyra Baker
Placed order online the food was not good. I made a request for extra sweet and sour sauce got no sauce not even the damn fortune cookie. When you try to call the restaurant no one answer's. Miss the panda express in hells kitchen on 46th and ninth ave that panda express food is much better. This is not good for the brand. Will not be ordering again Another reason to move back to Manhattan.
Food: 1
Service: 1
Emely Nunez
This location is always clean, the food is delicious, and the customer service is top-notch. Dominique especially stood out—her warm, welcoming attitude made my visit amazing. She truly went above and beyond. I’ll definitely keep coming back. Highly recommend!
The good: The employees are professional and sweet. The place seems modern, doesn't need a refresh or remodel. Since it's a franchise, you know what it is already. The food isn't bad. I love the drinks. Hours are good, I believe they close at 10:00p.
The bad: Every single counter was wet (lol). I everything I put down I had to wipe off when I picked it up. The food ain't great. It's good enough that I'm a return customer, but it ain't great either. I wouldn't recommend it to anyone, but if someone asked me about them I wouldn't bad mouth them.
Atmosphere: 3
Food: 3
Service: 3
i am sad
The employees are stellar, they are superstars. Super friendly, but the food was a letdown. I've never been to a panda express prior to this day and although I didn't expect the best, but this wasn't very good. I've went around 3 times and order different things to give an accurate review of the menu, and it's just not for me. I hope the employees soon get a raise
Atmosphere: 3
Food: 2
Service: 5
Vicente
Place is clean and food is delicious
Gloria Solorzano
Emma has excellent customer service. She is a hard worker. Love her job ethics. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Jolina Arnado
My orders are all wronged and small portions!!! They just put a lot of steamed rice which is i didn’t order and it was tough to eat!!!
I DO NOT RECOMMEND IT
Atmosphere: 1
Food: 1
Service: 1
Anthony Sosa at 2192 white plains rd in the Bronx is by far the best General Manager I’ve ever had the pleasure of speaking with. He was incredibly patient, understanding, and genuinely focused on making sure we left happy. While we were deciding on our entrées, he let us know a fresh batch was coming out and offered to serve us from that it was such a thoughtful gesture and by far the best customer service we’ve experienced (not even Chipotle goes that extra mile!). We work at a school in the area, and Anthony not only answered all our questions but also took the time to share how Panda Express supports the local community and neighborhood. His professionalism, kindness, and care for both his customers and the community truly stand out. Anthony is exceptional, and Panda Express is lucky to have him.
Atmosphere: 5
Food: 5
Service: 5
The worst Chinese take out I’ve ever had. No meat, just breading. The rice and chow mein were tasteless. And they forgot to include the drink I ordered. Disappointing. First and last time ordering from Panda Express.
This Panda @ White Plains Rd. is EXCELLENT ! ! The store is always Super Clean ! ! ! The Managers and workers give great Service and the food is always Fresh and always tastes AMAZING ! !
Atmosphere: 5
Food: 5
Service: 5
hire people who learn how to pack
Great food 90 people take out all good was good
Atmosphere: 4
Food: 5
Service: 5
Plate is 10.40. I was charged 15.50 because 1.50 extra for their GARBAGE Pepper Steak. Pepper Steak with NO onions or green peppers. Never again....!!!!
Atmosphere: 3
Food: 2
Service: 3
Food is delicious but they don’t open at 10:30 as advertised. My lunch break ends at 11 so too bad for me
Food: 5
Service: 1
Placed order online the food was not good. I made a request for extra sweet and sour sauce got no sauce not even the damn fortune cookie. When you try to call the restaurant no one answer's. Miss the panda express in hells kitchen on 46th and ninth ave that panda express food is much better. This is not good for the brand. Will not be ordering again Another reason to move back to Manhattan.
Food: 1
Service: 1
This location is always clean, the food is delicious, and the customer service is top-notch. Dominique especially stood out—her warm, welcoming attitude made my visit amazing. She truly went above and beyond. I’ll definitely keep coming back. Highly recommend!
Restaurantji Recommends
The good: The employees are professional and sweet. The place seems modern, doesn't need a refresh or remodel. Since it's a franchise, you know what it is already. The food isn't bad. I love the drinks. Hours are good, I believe they close at 10:00p.
The bad: Every single counter was wet (lol). I everything I put down I had to wipe off when I picked it up. The food ain't great. It's good enough that I'm a return customer, but it ain't great either. I wouldn't recommend it to anyone, but if someone asked me about them I wouldn't bad mouth them.
Atmosphere: 3
Food: 3
Service: 3
The employees are stellar, they are superstars. Super friendly, but the food was a letdown. I've never been to a panda express prior to this day and although I didn't expect the best, but this wasn't very good. I've went around 3 times and order different things to give an accurate review of the menu, and it's just not for me. I hope the employees soon get a raise
Atmosphere: 3
Food: 2
Service: 5
Place is clean and food is delicious
Emma has excellent customer service. She is a hard worker. Love her job ethics. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
My orders are all wronged and small portions!!!
They just put a lot of steamed rice which is i didn’t order and it was tough to eat!!!
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