Papa Johns Pizza

475 Willis Ave, Bronx
(718) 292-8773

Recent Reviews

Sort by
Atiya Abdul-Malik

I placed an order and after 33 minutes, I saw that it was marked as delivery. I called the store and they informed me the driver was 10 minutes away. 30 minutes later I call back and they tell me the driver was here and called but I don’t answer. I didn’t get any missed calls and my t-mobile account doesn’t relay any missed calls. It has now been over an hour and my son is crying that’s he’s hungry. We are currently waiting in the cold for them to appear.

Service: 1

Fancy F

The daytime manager do not understand when you call to confirm order, the order should come correct and not wrong as it always does when she is there. The night crew is better, they understand and get my order right all the time. More than once, the lady has confirmed over the phone she understands and she doesn’t. My order is never right when she is there.

Atmosphere: 1

Food: 1

Service: 1

Gerrard Curley

I never had an issue with the taste and quality of the food

Atmosphere: 5

Food: 5

Service: 5

Barbie Joanna

I never had an issue with the taste and quality of the food, however on this day, Tuesday, September 2nd, no gloves were used today while the pizza was take from the oven to the box to be cut. 😬😬😬
The ambiance is great, I like the new updated look.

Atmosphere: 4

Food: 5

Service: 3

Joel Nieves,Pinto

Fantastic Delivery

Atmosphere: 5

Food: 5

Service: 5

Raynard Porter

Poor service from staff and delivery with no response or care for customers complaints way to comfortable treating paying customers like garbage it’s a shame spread the word and take your business elsewhere where they actually deserve business

Atmosphere: 1

Food: 1

Service: 1

Shawana Ryals

At work, $25 burnt pizza nothing I can do now because store is closed.

Food: 1

Nathaniel Brown

Got a order sent to me it came on time everything was correct.

Atmosphere: 1

Food: 5

Service: 5

L\u0026L Janitorial Services

Why is my chicken not cover correctly my pizza was burnt and Grilled BBQ Chicken & Bacon Papadia had no chicken n burnt

Atmosphere: 1

Food: 3

Service: 1

Leslie Tracy

Worst delivery service ever, Waited an hour and a half for my order and still never received it, had to call the store a surplus of times, delivery drivers have horrible communication, never order from here !!

Atmosphere: 1

Food: 1

Service: 1

Tracy Molloy

If I could give zero stars I would this is in fact the worst Papa John’s in the country.The staff is rude and when you try to talk to them they put you on hold and laugh in the background like it’s a joke,I have seen them personally do this.It said my food was delivered and when I called the store she (Stacey) said it was outside,but it was already delivered make it make sense.I will be calling corporate on Monday because this is my second incident with this location they give Papa John’s a bed reputation.Maybe they need new management because this location absolutely sucks.They don’t try to resolve issues instead they create more because I will email corporate!

Atmosphere: 1

Food: 1

Service: 1

Dejanellie Falette

ORDERED FOOD FROM HERE ANS NEVER RECEIVED MY ORDER. Kept calling to get an update and they kept ducking me.
Horrible

Vero

Improved a bit

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: XL 2 Topping 10 Slices Pizza

Ken Otisi

They are not good under pressure. There is no good communication between staff and customers. This branch needs an overhaul smh

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: XL 2 Topping 10 Slices Pizza

Israel Santos

Very bad service, the cashier canceled my orders. I went for my orders in less than 5 minutes and the woman who answers the phone says that I canceled the orders and they didn't give me my pizzas. The owner should give people who really want to work jobs. And if they are going to close, they should stop taking orders and that's it.

Loading...