Papa Johns Pizza
1520 Westchester Ave, Bronx
(718) 589-7272
Recent Reviews
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Excellent service and a warm atmosphere. Highly recommend!
Atmosphere: 5
Food: 5
Service: 4
Thank you for your timely service and great food handling.
Food: 5
Service: 5
Took one hour and half I’ve been waiting
My friend ordered wings , the website says no delivery. That’s fine . We wait for the app to notify us us that the food is ready . We walk papa John’s , only to sit for 45 minutes because no one is at the front helping . Once some one does come to help they say the food is not ready . Then they messed up and still didn’t have the whole order ready
This is the worst papa John’s ever
Atmosphere: 1
Service: 1
Hi your pizza was so good very very good but I see a hair in my pizza
Atmosphere: 5
Food: 5
Service: 5
Walking in the shop. Theirs a Nasty vibe.
Don't want to eat there.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Pizzas Wings, Garlic Parmesan Wings
To me this papa johns I dont really have any trouble like usually they aren't that bad I mean the pizzas are good the drivers I mean the ones that usually deliver the pizzas are nice and like only thing is theyre a guy don't know if he's dominican spanish whatever but that like has this sort of attitude and I mean at the same time some customers that go theyre like to look for problems with them and they are just working
Ordered pizza from them. I customized my pizza but I didn’t receive the correct one. I called them but they can’t answer me properly because they don’t know English well. I ordered 2 times on the same day and both times they didn’t send me my desired pizza.
Not recommended.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. They put pork on my pizza when not ordered.
Atmosphere: 1
Food: 1
Service: 1
The people at this establishment are incredibly rude. I put in an order for delivery and included a delivery note asking for the order to be delivered right to my apartment door. I received a notification at 11:31 pm that it was on the way. A little more than half an hour passed by and I still did not receive the order (I live about 5 minutes away or even less). I called for an update on the order, they stated it’d be on the way soon. A few minutes later, I received a call from the courier saying “Delivery, I’m outside.” I asked them if they can come up to my apt door as that’s what I requested before placing the order. “No I can’t do that.” Okay. I call the establishment once again, a team member answers, I tell him what happened. He says he’ll “let the driver know.” I say okay, but that’s not what I want or what I am calling for. He says okay, I’ll put you through to the manager. The team member left me on hold for nearly 10 minutes and then they hang up. I call back, I hear a different voice on the other end. I assume it was the manager, but I ask anyway, “Hi is this the manager?”
“Yeah”
“Oh okay, I was on hold and it seems you guys hung up the phone.”
“Yeah, go ahead.”
Honestly, after that, I didn’t even care for any refund or whatever. That was just incredibly rude. Instead of apologizing, saying sorry about that, it’s “go ahead.” As a manager, you need to do better. I know the job is stressful, but please brush up on your customer service skills cause you have none at all. Overall terrible experience ordering delivery at this specific location 🫠
Restaurantji Recommends
i called the olace and the manager refused to listen and check my order and its says pepperoni and i never received it only cheese and bacon smh never again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Good, convenient & fast service
Atmosphere: 5
Food: 5
Service: 5
So I usually order the New York Style Crust. So far no disappointments. Would definitely recommend 10/10. Hot and Ready for pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
I love the 🍕
Atmosphere: 3
Food: 4
Service: 4
Terrible service , give you the option for contactless delivery but then driver calls & ask you to come down …
Service: 1
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