The waiter was very friendly but the food was not pleasant at all, it arrived cold and we waited so long for the drinks to arrive.
Food: 1
Service: 3
Iris Garcia
To begin it was 4 of us and it wasn’t to busy we were seated within 5 minutes but then we decided to sit at the bar area since it was actual tables and not just bar stools waitress came quickly and we already knew what we wanted we ordered our drinks and food all together I noticed the waitress went off memory ( Tania ) after like 10-15 minutes the drinks came but one was missing ( mine ) I waited thinking she couldn’t carry them all on one tray but 20 minutes later nothing so I asked for my drink which she then brought it quickly now 35-40 minutes no food drinks are finished but no waitress I looked over seen her playing bartender with the bartender being all chatty so I have no knowledge when my food is coming or what’s taking so long I waited a bit longer now an hour 10 minutes I got frustrated and got up and asked for the manager I explained to her what’s the issue and with every word I said she just nodded and said I understand while looking careless and uninterested 20 minutes later food arrived at the table but once again mine is not at the table so I waited again thinking she couldn’t carry it all but 30 minutes nothing so this time I asked a higher ranking manager so I thought she went and made me my food but missing one more thing I asked her where was my tacos she said that order was not put in I MADE SURE TO LET THEM ALL KNOW WHAT WAS MISSING IT WAS CLEAR AND SIMPLE BUT NOBODY WROTE ANYTHING DOWN SO OF COURSE THEY WOULD FORGET I told them forget it bring us the check WHICH WE WAITED ANOTHER 25 minutes they brought the check and the bill was 176 and they took off 29$ as if that was any pleasing I am pregnant and the one who was treating everyone so I can break the news to my sisters and I didn’t even get to eat at all because the one thing they brought me was hot on the outside but cold inside I spoke with the manager and told her I was not please with the amount being discounted and the only thing done correctly was giving a much bigger discount ….. unfortunately Tania was horrible no communication nasty attitude and very unprofessional as for the managers they didn’t proper handle the situation since it kept happening this was the worse experience I’ve ever had I don’t recommend at all….. ON THE LORDS DAY THEY STARVED US !!!!!
luis canales
The food was lousy for the
Atmosphere: 1
Food: 1
Service: 1
Castora Negron
The atmosphere is pleasant and clean. Hostess and our waitress was friendly. Luch menu is good price is reasonable. But you must try their pina colada; delicious. I would definitely come back their again.
Atmosphere: 5
Food: 5
Service: 5
Joseli Roman
Service was horrible and slow. Food was okay, depending on what was ordered. The nachos are dry so that's not recommended. They sat us near the window where they serve outside of the mall so I was cold the whole time my family and I were there. First and last time coming here. They also add the tip to the bill, so regardless, if the service was bad or not, they get the tip.
Atmosphere: 1
Food: 2
Service: 1
Myrna Phillips
I just came back from Sabrosito @ Bay Plaza on Sat March 2nd on a very rainy day. The food was good but the 18% gratuity that was added to the bill for ONLY 2 people was unacceptable. We didn't even have ANY ALCOHOLIC BEVERAGES! I feel that a gratuity of that amount should be for a party of 4 or more and the customers should still have an option of putting in how much of a percentage according to the service provided. If this is the practice of the restaurant which I was told it is I will not be going back to your establishment! I would appreciate a response from the manager A.S.A.P!
Atmosphere: 5
Food: 4
Service: 4
Leo Corbie
The food was excellent. There is plenty of food on the plate, and the service is very good. I was very satisfied.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bandeja Paisa
Jaime izquierdo
The food is poor quality, the prices are excessive for that terrible food, the service is the only good thing, they charge you an 18% tip if you ask, they do not give you exact change, claiming that they do not have coins, I do not recommend it.
Atmosphere: 3
Food: 1
Service: 5
Erick Lopez
Live music was nice. Food is ok. Service was lacking. They sit you down and forget about you. They put 18% dining experienceservice charge which is automatic gratuity.
Atmosphere: 3
Food: 3
Service: 1
chuchy gonx
Great attention, the food is delicious the chinola or marachuta juice too.
I did not like the food at all and i ordered a limonade for my kid and the taste was horrible .
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Caballo Steak, Arepas, Passion Fruit
Emely Velez (Em)
The picture is from after I started eating, but it was plated beautifully, was delicious. The music is quite loud so try not to sit next to the speakers.Service was great just a little hiccup where we were charged and given the wrong receipt for a different table. Other than that it's great and I recommend going there, all the food was great and nothing was too sweet or salty only just right!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Arroz Con Pollo, Chicharrón Frito Pork Crackling, Bandeja Paisa, Coconut Lemonade, Side Tostones, Cheese Quesadilla, Guacamole, Ceviche
The waiter was very friendly but the food was not pleasant at all, it arrived cold and we waited so long for the drinks to arrive.
Food: 1
Service: 3
To begin it was 4 of us and it wasn’t to busy we were seated within 5 minutes but then we decided to sit at the bar area since it was actual tables and not just bar stools waitress came quickly and we already knew what we wanted we ordered our drinks and food all together I noticed the waitress went off memory ( Tania ) after like 10-15 minutes the drinks came but one was missing ( mine ) I waited thinking she couldn’t carry them all on one tray but 20 minutes later nothing so I asked for my drink which she then brought it quickly now 35-40 minutes no food drinks are finished but no waitress I looked over seen her playing bartender with the bartender being all chatty so I have no knowledge when my food is coming or what’s taking so long I waited a bit longer now an hour 10 minutes I got frustrated and got up and asked for the manager I explained to her what’s the issue and with every word I said she just nodded and said I understand while looking careless and uninterested 20 minutes later food arrived at the table but once again mine is not at the table so I waited again thinking she couldn’t carry it all but 30 minutes nothing so this time I asked a higher ranking manager so I thought she went and made me my food but missing one more thing I asked her where was my tacos she said that order was not put in I MADE SURE TO LET THEM ALL KNOW WHAT WAS MISSING IT WAS CLEAR AND SIMPLE BUT NOBODY WROTE ANYTHING DOWN SO OF COURSE THEY WOULD FORGET I told them forget it bring us the check WHICH WE WAITED ANOTHER 25 minutes they brought the check and the bill was 176 and they took off 29$ as if that was any pleasing I am pregnant and the one who was treating everyone so I can break the news to my sisters and I didn’t even get to eat at all because the one thing they brought me was hot on the outside but cold inside I spoke with the manager and told her I was not please with the amount being discounted and the only thing done correctly was giving a much bigger discount ….. unfortunately Tania was horrible no communication nasty attitude and very unprofessional as for the managers they didn’t proper handle the situation since it kept happening this was the worse experience I’ve ever had I don’t recommend at all….. ON THE LORDS DAY THEY STARVED US !!!!!
The food was lousy for the
Atmosphere: 1
Food: 1
Service: 1
The atmosphere is pleasant and clean. Hostess and our waitress was friendly. Luch menu is good price is reasonable. But you must try their pina colada; delicious. I would definitely come back their again.
Atmosphere: 5
Food: 5
Service: 5
Service was horrible and slow. Food was okay, depending on what was ordered. The nachos are dry so that's not recommended. They sat us near the window where they serve outside of the mall so I was cold the whole time my family and I were there. First and last time coming here. They also add the tip to the bill, so regardless, if the service was bad or not, they get the tip.
Atmosphere: 1
Food: 2
Service: 1
I just came back from Sabrosito @ Bay Plaza on Sat March 2nd on a very rainy day. The food was good but the 18% gratuity that was added to the bill for ONLY 2 people was unacceptable. We didn't even have ANY ALCOHOLIC BEVERAGES! I feel that a gratuity of that amount should be for a party of 4 or more and the customers should still have an option of putting in how much of a percentage according to the service provided. If this is the practice of the restaurant which I was told it is I will not be going back to your establishment! I would appreciate a response from the manager A.S.A.P!
Atmosphere: 5
Food: 4
Service: 4
The food was excellent. There is plenty of food on the plate, and the service is very good. I was very satisfied.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bandeja Paisa
The food is poor quality, the prices are excessive for that terrible food, the service is the only good thing, they charge you an 18% tip if you ask, they do not give you exact change, claiming that they do not have coins, I do not recommend it.
Atmosphere: 3
Food: 1
Service: 5
Live music was nice. Food is ok. Service was lacking. They sit you down and forget about you. They put 18% dining experienceservice charge which is automatic gratuity.
Atmosphere: 3
Food: 3
Service: 1
Great attention, the food is delicious the chinola or marachuta juice too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excelent food very good and
Atmosphere: 5
Food: 5
Service: 5
I did not like the food at all and i ordered a limonade for my kid and the taste was horrible .
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Caballo Steak, Arepas, Passion Fruit
The picture is from after I started eating, but it was plated beautifully, was delicious. The music is quite loud so try not to sit next to the speakers.Service was great just a little hiccup where we were charged and given the wrong receipt for a different table. Other than that it's great and I recommend going there, all the food was great and nothing was too sweet or salty only just right!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Arroz Con Pollo, Chicharrón Frito Pork Crackling, Bandeja Paisa, Coconut Lemonade, Side Tostones, Cheese Quesadilla, Guacamole, Ceviche
Great fresh food! Great service! Loved it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicharrón Frito Pork Crackling, Beef Empanada, Chips & Guac, Passion Fruit, Guacamole, Yellow Rice
Great service . Carol was a huge help and made sure we had everything we asked for . She was patient and kind ! Thank you I will for sure be back !!
Atmosphere: 5
Food: 5
Service: 5