Service is horrible and very, very slow, after being online for like 10 minutes waiting another 10 minutes for my coffee and my my danish that I had to take out cold because I had to leave and catch my train and I walked out with a cold. Danish and the coffee sucks.
Atmosphere: 1
Food: 1
Service: 1
LAVAUGHN ARCHER
I guess i have to look a certain way to get service. You have employees that are biased and unquailified to serve the public.
Atmosphere: 1
Food: 3
Service: 1
DarkEnding
Nice and fast service.
Atmosphere: 5
Food: 5
Service: 5
Delilah Brown
The coffee always comes out good, and the workers try to service everyone as fast as possible.
Atmosphere: 4
Food: 4
Service: 3
Sharon Li [Student]
Ordered "light ice", got extra ice instead. There was so much ice I finished my drink in less than 5 sips...Biggest waste of money. This is the worst Starbucks in NYC. Never had this much ice anywhere- what are we paying for? Drink or ice? They just poured the small amount of "extra" drink down the sink, which may have been an extra 2 sips, but got extra ice instead. It wasn't even the right color, much paler than it usually is at other locations. Stingy AF. Who trains these people?
Sharon Li
Ordered "light ice", got extra ice instead. There was so much ice I finished my drink in less than 5 sips...Biggest waste of money. This is the worst Starbucks in NYC. Never had this much ice anywhere- what are we paying for? Drink or ice? They just poured the small amount of "extra" drink down the sink, which may have been an extra 2 sips, but got extra ice instead. It wasn't even the right color, much paler than it usually is at other locations. Stingy AF. Who trains these people?
Bob G.
No seating was available at the location I went to. Can't keep up with the rising costs of their coffee either.
Atmosphere: 1
Food: 3
Service: 2
Storm Reid
This is what my drink looked like in the time that it took me to walk to the chipotle next door after 2 sips
Elizabeth Ventura
I was at starbucks for more than 10min waiting on a black coffee something simple and I had to leave my order behind because it wasn't done poor customer service for a Starbucks that a lot of people.go.too they should be a bit faster especially with the morning orders when people have to go to work
Alexander Fu
Quality of food is good but waiting times can be long.
Staff is very professional and helpful, loved my chai latte!!
Renee Hernandez
I ordered the caramel brulee large and they gave it to me in a medium cup causing it to drip all over my jacket . I asked for a straw as instructed and they where’ out of straws which is understandable , but putting it in the wrong cup they could have said they where out of large cups if that was the case ! . Also it didn’t taste like it was supposed to . Get it together people !!
elizabeth peralta
I was at starbucks for more than 10min waiting on a black coffee something simple and I had to leave my order behind because it wasn't done poor customer service for a Starbucks that a lot of people.go.too they should be a bit faster especially with the morning orders when people have to go to work
Luis Alberto
One of the best coffee
4514isus
Its about a 30% chance they make your drink right at this starbucks. Some of the workers are really nice but some of them get annoyed at you for THEIR mistakes. I dont know what i did wrong by just ordering my drink? I get that it can be annoying if the customer makes a mistake that you have to fix but if its the other way around you really cant be mad
Service is horrible and very, very slow, after being online for like 10 minutes waiting another 10 minutes for my coffee and my my danish that I had to take out cold because I had to leave and catch my train and I walked out with a cold. Danish and the coffee sucks.
Atmosphere: 1
Food: 1
Service: 1
I guess i have to look a certain way to get service. You have employees that are biased and unquailified to serve the public.
Atmosphere: 1
Food: 3
Service: 1
Nice and fast service.
Atmosphere: 5
Food: 5
Service: 5
The coffee always comes out good, and the workers try to service everyone as fast as possible.
Atmosphere: 4
Food: 4
Service: 3
Ordered "light ice", got extra ice instead. There was so much ice I finished my drink in less than 5 sips...Biggest waste of money. This is the worst Starbucks in NYC. Never had this much ice anywhere- what are we paying for? Drink or ice? They just poured the small amount of "extra" drink down the sink, which may have been an extra 2 sips, but got extra ice instead. It wasn't even the right color, much paler than it usually is at other locations. Stingy AF. Who trains these people?
Ordered "light ice", got extra ice instead. There was so much ice I finished my drink in less than 5 sips...Biggest waste of money. This is the worst Starbucks in NYC. Never had this much ice anywhere- what are we paying for? Drink or ice? They just poured the small amount of "extra" drink down the sink, which may have been an extra 2 sips, but got extra ice instead. It wasn't even the right color, much paler than it usually is at other locations. Stingy AF. Who trains these people?
No seating was available at the location I went to. Can't keep up with the rising costs of their coffee either.
Atmosphere: 1
Food: 3
Service: 2
This is what my drink looked like in the time that it took me to walk to the chipotle next door after 2 sips
I was at starbucks for more than 10min waiting on a black coffee something simple and I had to leave my order behind because it wasn't done poor customer service for a Starbucks that a lot of people.go.too they should be a bit faster especially with the morning orders when people have to go to work
Quality of food is good but waiting times can be long.
Restaurantji Recommends
Staff is very professional and helpful, loved my chai latte!!
I ordered the caramel brulee large and they gave it to me in a medium cup causing it to drip all over my jacket . I asked for a straw as instructed and they where’ out of straws which is understandable , but putting it in the wrong cup they could have said they where out of large cups if that was the case ! . Also it didn’t taste like it was supposed to . Get it together people !!
I was at starbucks for more than 10min waiting on a black coffee something simple and I had to leave my order behind because it wasn't done poor customer service for a Starbucks that a lot of people.go.too they should be a bit faster especially with the morning orders when people have to go to work
One of the best coffee
Its about a 30% chance they make your drink right at this starbucks. Some of the workers are really nice but some of them get annoyed at you for THEIR mistakes. I dont know what i did wrong by just ordering my drink? I get that it can be annoying if the customer makes a mistake that you have to fix but if its the other way around you really cant be mad
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