Subway

2438 Jerome Ave, Bronx
(347) 577-5177

Recent Reviews

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Aury R

RUN! DO NOT ENTER THIS DUMP!

Anwar Hanibal

DO NOT ORDER FROM THIS PLACE.... SERVICE IS TERRIBLE INDIAN OWNER HAD ITEMS OF FOOD ON DIRTY FLOOR. ROACHES AND MICE SEEN WHEN REPORTED TOO OWNER SHE CLAIMED TOO NOT CARE BECAUSE SHE'S THE PRIVATE OWNER AND SUBWAY CORPORATE WON'T DO ANYTHING. VERY NASTY AND DISRESPECTFUL! PLACE NEEDS TOO BE SHUT DOWN IMMEDIATELY!!!!

Baby TyTy

I went to go order two foot longs for me and my uncle with a coupon and that lady said no coupon and just walked off. She’s really rude and someone needs to fire her.

Atmosphere: 1

Food: 1

Service: 1

Harry Berkley

this store has a great selection , but has very slow service.

Atmosphere: 2

Food: 3

Service: 2

Haz X

Avoid at all costs

Atmosphere: 1

Food: 1

Service: 1

J. Castillo

Avoid at all cost paid 17$ for a footlong sub to open and have this on my sanwich took it back got my refund never again avoid at all cost they laughed when i showed them so yea seems like they do it on purpose avoid avoid avoid

Atmosphere: 1

Food: 1

Service: 1

Marc Cast

This people don’t know how to take orders, they are not friendly. Always with bad attitude. Ask for cucumbers and they said, “the delivery is coming tomorrow, I ask for the manager and she said I’m the manager, so I told her there’s a supermarket up the block send someone to buy, she said ok thank you.

Food: 5

Tashanna Davidson

I visited this store today and my experience was disgusting. I came into the store to try and order something online for the buy one get one free deal. I asked the server (Indian women, shoulder length hair while in a bun) on how to order and she screamed from the back that I needed to order off of the app to them pickup. I proceeded to order two sandwiches off of the app and waited for them to be made while she was also serving two people in the store. After 15 minutes and I was the only one left I asked her when my order was going to be made, she started screaming talking about I have to wait until 2:45pm to pick my order up( which was two hours away at the time) because that’s what the receipt says. I explained to her that the time listed was a frame before I needed to pick my order up before it gets discarded. She continued to scream at me and go back and forth while a line was accumulating talking about the customers in the store come first. At this point almost 30 minutes went by when I finally received my order. She was very aggressive and disrespectful and I would never go to this place again. FIRST AND LAST TIME. She spoke about education and “you people”. Racist and RUDEEEEEEEEEEEEEEE

Atmosphere: 1

Food: 1

Service: 1

Fusa

This lady at the counter is great ?.

Jae B

The woman at the counter is EXTREMELY rude. She's the only woman there and seems to be the only person dealing with customers. I ordered off of the app but I wanted to ensure that the things I requested were placed on my sandwich. She told me to sit down, I told her no. I will stand and watch while you make the sandwich. She ACTUALLY sucked her teeth. I asked her if it was going to be a problem and if so, she could cancel my order of two foot longs and refund me my money. She proceeded to make the sandwiches. She made them mostly behind a counter with a metal partition that blocks the meat and cheese area that she made both sandwiches in. I asked her to toast both of my heros (a request I made in the app) this woman actually rolled her eyes. When I requested that she add additional banana peppers to one sub, she had the nerve to say "there's already banana peppers on there", to which I replied "I didn't ask you if there were already banana peppers on the sandwich I requested additional banana peppers on the sandwich." Her tone was SO condescending that the person standing next to me looked at me in disbelief when she said that and when I made my reply he laughed and said "that's right, tell her!". She mumbled something under her breath and I was like you know what? You're VERY rude. I was going to tip her, but after experiencing her horrible attitude not only did she not get a tip, I reported her to the customer service division of the restaurant chain and I refuse to return to this location. This place needs to be SHUT DOWN. If you treat people with disrespect, you don't deserve business! DO NOT GO HERE! She is a miserable person and I'm sure the bad vibes transfer to the food she makes.

Atmosphere: 1

Food: 3

Service: 1

Noel pena

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club Footlong Regular Sub

evelyn barbery

Indian lady has the worst customer service. She always has an attitude.Told if I don't like don't come here. I think she doesn't remember her job depends on the public.

Kevin Lin

I'm deeply disappointed with my recent visit to Subway, where the service was abysmal and completely disrupted my plans. Anticipating a quick meal, I pre-ordered and paid for my food online, only to be met with an unreasonable demand for ID upon arrival, as if I were picking up a controlled substance rather than a sandwich. The staff, particularly a lady at the counter, was exceptionally unhelpful, even threatening to cancel my order over this trivial issue. Frustratingly, I had to reorder, which completely defeated the purpose of a 'quick grab-and-go' and led to a further delay. Her attitude was far from the standard of customer service I had come to expect from Subway. This inefficient and unprofessional handling of a simple sandwich order not only wasted my time but also caused me to be late for my subsequent commitments. Overall, this visit was a disheartening experience, marred by poor service and a disregard for customer convenience.

Atmosphere: 1

Food: 2

Service: 1

Rishi Patel

I ordered online yesterday I paid 9.99 for a six inch sub and when I asked her for more veggies she didn't give me and for salt , black pepper she didn't add any and I didn't get test for any dressing Isuch a bad behaviour of the staff like we are paying for the sub and we should get enough veggies meat and all I will not recommend any on

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Veggie Patty

B BeBe

The Man was rude & nasty. My sandwich was disgusting! Food looked Old and the place is filthy in desperate need of a Health Inspection.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Italian B M T

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