Very bad very bad service and attitude.. I ordered two sandwiches but noticed no one was preparing them after 5 mins wait. I went to him and being told that I need to wait another 25 mins because he was in the middle of doing his business. Our sandwiches were not made until I told the staff I would cancel it if it takes 30 minute wait. How ridiculous! The most important, sandwiches from this store are way smaller than they are supposed to be from subways. I would never step into this store ever again.
Atmosphere: 1
Food: 2
Service: 1
ZAWAACESSPACECASE
New younger staff suck their teeth when you greet them with hellos! Very standoffish! Sneering they shoved my food at me! Will not be going there again! They need to hire people 35 and up like they used to. I’m 34 and I’m recommending older staff than me! I find that to be very very sad! I would recommend people who are socially aware stay out of that store. There is nothing nice about the new staff! The older staff need to be brought back! Also I have to ask why they can’t hire sweeter young adults. Where do they find these rude people! That used to be a pleasant subway! They truly ruined it! I’m thoroughly disgusted by them.
Atmosphere: 1
Service: 1
Alana Rogers
I ordered online just so my order would be ready ahead of time because I had to get back to work and people ahead of me were getting their sub faster. The guy was super rude I asked for it toasted and he was wearing EarPods not even listening and said he couldn’t toast it. I had to ask him to change his gloves because he was cleaning and was about to make my sub. I usually don’t leave reviews.
Paul Murphy
This place freaking blows, the new Sandwich Artist doused my sub in mayonnaise. I couldn’t finish my lunch. It really sucked and was disgusting. Hopefully the workers can learn to suck less
Atmosphere: 4
Food: 1
Service: 1
Steven Simkin
Don’t order online, had to wait an additional 20 mins after my order was ready made me wait in line I already paid and ordered long time ago. Normally I wouldn’t care but why go through the time of preordering and then have a “tracker” that isn’t even remotely accurate. Food is great just need better system or workers maybe.
Atmosphere: 3
Food: 4
Service: 1
Bill Smith
I miss the 80's when subway was, now it's a lot of advertising and very low quality food. Feels strange calling it food. Anyway, it's not good a good chain anymore and this franchise is one of medium lows in the subway chain.
Atmosphere: 2
Food: 1
Service: 2
A AP
Arif is the man! Very friendly and serviceable. Always in a good mood every time I come. Patient, kind, considerate of others. The food is fresh too. One of my favorite locations.
Atmosphere: 5
Food: 5
Service: 5
Christopher
Ordered online, but still had to wait when I got there. Service is slow. Sandwich was good though the Bella Mozza
Atmosphere: 3
Food: 5
Service: 3
k. lantman
An unnecessarily long, and perhaps somewhat petty review, but their staff is frustrating enough that I need to vent. I've ordered here many times -- in-person, through the Subway app for pick up and delivery, and the Seamless app for delivery. There have been issues -- they frequently call to reconfirm a pick up or delivery order made through an app -- but for the most part it's been fine.Subway must have changed their app because last month I wanted to place an order for pick up, but whenever I selected "pick up" I was redirected to delivery. To try to get around this, I put in Subway's address as the delivery destination -- I figured if they "delivered" it to their store, it would be there for me to go pick up. The store called after receiving the order. Apparently ordering is managed through DoorDash and DD's system can't handle delivering to the store's location -- I even asked if the DD person can literally pick up the order (and walk out of the store if needed) and then put it back down on their counter, where I would then stop by and pick it up. Too confusing for them, so we ended up cancelling the order and I changed plans on my end. A few hours later, I ended up placing a new Subway order, this time for delivery using the Seamless app. They delivered no issue.Today I placed a delivery order through their Subway app. The store called after receiving it and, because last month's issue with the Subway app resulted in a cancellation, they've decided they won't deliver to us anymore. Ridiculous. If my parents didn't like Subway so much, I'd boycott and never go there again, so instead I'll have to settle for never returning to that store.
Atmosphere: 4
Food: 5
Service: 1
Christine Hernandez
Don’t do it. You’ll regret it.I was skeptical to order subway on grub hub since I like to watch them make my sandwich. I should have known they were going to mess it up.I asked for the simplest sandwich and they didn’t even bother to toast it. Added stuff I didn’t want. I paid for extra cheese I didn’t get. So I had to add it myself. It’s just a mess.First and last time I will EVER spend my money here. I have to now stick my sandwich in the oven and take out all the shifbwkcind I didn’t want.Forget about them making it over. You would have to walk 30 minutes to the store which the defeats the whole purpose of ordering, wasting money on delivery fees, service fees, and a $5 tip.I never write bad reviews but you guys deserve it.
Why go to subway when there are so many good deli in new york
Marshall_Maor
There tuna is pretty good. I haven't ate there in a while though but maybe I will this spring. I like to get extra meat on my sandwiches
Sasha JRS
Horrible service
Ilia Razoumov
The only time I fit a footlong in my mouth is when I was lied to about the size.
Aja Worrell
Fresh? Was my tomato cut with a blue pen? If you want fresh go to Jersey Mike's. Maybe subway is spending too much on getting celebs to be in their commercial instead of the actual food which goes into your sandwich. Especially if you pay $12+ after tax just for one footlong with turkey and salami and swiss and lettuce and some bad tomato. Wish I took a picture of the cucumber. It looked rotten.
Very bad very bad service and attitude.. I ordered two sandwiches but noticed no one was preparing them after 5 mins wait. I went to him and being told that I need to wait another 25 mins because he was in the middle of doing his business. Our sandwiches were not made until I told the staff I would cancel it if it takes 30 minute wait. How ridiculous! The most important, sandwiches from this store are way smaller than they are supposed to be from subways. I would never step into this store ever again.
Atmosphere: 1
Food: 2
Service: 1
New younger staff suck their teeth when you greet them with hellos! Very standoffish!
Sneering they shoved my food at me!
Will not be going there again!
They need to hire people 35 and up like they used to. I’m 34 and I’m recommending older staff than me!
I find that to be very very sad!
I would recommend people who are socially aware stay out of that store.
There is nothing nice about the new staff!
The older staff need to be brought back!
Also I have to ask why they can’t hire sweeter
young adults.
Where do they find these rude people!
That used to be a pleasant subway!
They truly ruined it!
I’m thoroughly disgusted by them.
Atmosphere: 1
Service: 1
I ordered online just so my order would be ready ahead of time because I had to get back to work and people ahead of me were getting their sub faster. The guy was super rude I asked for it toasted and he was wearing EarPods not even listening and said he couldn’t toast it. I had to ask him to change his gloves because he was cleaning and was about to make my sub. I usually don’t leave reviews.
This place freaking blows, the new Sandwich Artist doused my sub in mayonnaise. I couldn’t finish my lunch. It really sucked and was disgusting. Hopefully the workers can learn to suck less
Atmosphere: 4
Food: 1
Service: 1
Don’t order online, had to wait an additional 20 mins after my order was ready made me wait in line I already paid and ordered long time ago. Normally I wouldn’t care but why go through the time of preordering and then have a “tracker” that isn’t even remotely accurate. Food is great just need better system or workers maybe.
Atmosphere: 3
Food: 4
Service: 1
I miss the 80's when subway was, now it's a lot of advertising and very low quality food. Feels strange calling it food. Anyway, it's not good a good chain anymore and this franchise is one of medium lows in the subway chain.
Atmosphere: 2
Food: 1
Service: 2
Arif is the man! Very friendly and serviceable. Always in a good mood every time I come. Patient, kind, considerate of others. The food is fresh too. One of my favorite locations.
Atmosphere: 5
Food: 5
Service: 5
Ordered online, but still had to wait when I got there. Service is slow. Sandwich was good though the Bella Mozza
Atmosphere: 3
Food: 5
Service: 3
An unnecessarily long, and perhaps somewhat petty review, but their staff is frustrating enough that I need to vent. I've ordered here many times -- in-person, through the Subway app for pick up and delivery, and the Seamless app for delivery. There have been issues -- they frequently call to reconfirm a pick up or delivery order made through an app -- but for the most part it's been fine.Subway must have changed their app because last month I wanted to place an order for pick up, but whenever I selected "pick up" I was redirected to delivery. To try to get around this, I put in Subway's address as the delivery destination -- I figured if they "delivered" it to their store, it would be there for me to go pick up. The store called after receiving the order. Apparently ordering is managed through DoorDash and DD's system can't handle delivering to the store's location -- I even asked if the DD person can literally pick up the order (and walk out of the store if needed) and then put it back down on their counter, where I would then stop by and pick it up. Too confusing for them, so we ended up cancelling the order and I changed plans on my end. A few hours later, I ended up placing a new Subway order, this time for delivery using the Seamless app. They delivered no issue.Today I placed a delivery order through their Subway app. The store called after receiving it and, because last month's issue with the Subway app resulted in a cancellation, they've decided they won't deliver to us anymore. Ridiculous. If my parents didn't like Subway so much, I'd boycott and never go there again, so instead I'll have to settle for never returning to that store.
Atmosphere: 4
Food: 5
Service: 1
Don’t do it. You’ll regret it.I was skeptical to order subway on grub hub since I like to watch them make my sandwich. I should have known they were going to mess it up.I asked for the simplest sandwich and they didn’t even bother to toast it. Added stuff I didn’t want. I paid for extra cheese I didn’t get. So I had to add it myself. It’s just a mess.First and last time I will EVER spend my money here. I have to now stick my sandwich in the oven and take out all the shifbwkcind I didn’t want.Forget about them making it over. You would have to walk 30 minutes to the store which the defeats the whole purpose of ordering, wasting money on delivery fees, service fees, and a $5 tip.I never write bad reviews but you guys deserve it.
Restaurantji Recommends
Why go to subway when there are so many good deli in new york
There tuna is pretty good. I haven't ate there in a while though but maybe I will this spring. I like to get extra meat on my sandwiches
Horrible service
The only time I fit a footlong in my mouth is when I was lied to about the size.
Fresh? Was my tomato cut with a blue pen? If you want fresh go to Jersey Mike's. Maybe subway is spending too much on getting celebs to be in their commercial instead of the actual food which goes into your sandwich. Especially if you pay $12+ after tax just for one footlong with turkey and salami and swiss and lettuce and some bad tomato. Wish I took a picture of the cucumber. It looked rotten.
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