We had a 5:15 PM reservation, arrived promptly and we were pleasantly and professionally greeted by hostess Fallon. We requested outdoor seating and she accommodated us and provided menus. We admired the beautiful view, read the menu, made our selection. The problem was that no one ever came over to take our drink order, offer us water. We waited, we looked around, clearly outside it wasn't crowded. No one offered us water, nothing, zero zilch. It was as if we were invisible. The other diners looked like they had a beverage or food. Alas, finally I made eye contact with a waitress, a customer was chatting her up, I waited, and waited. I waved overbto her direction, she acknowledged me. Then finished the conversation and walked away in the opposite direction. No water, no hello, much less a sorry I'll be with you shortly. So after 15 minutes we left. The views are nice, the menus is limited, once seated, service was non existent. We were told Tammy was the manager but wasn't available. The indoor seating wasn't crowded either. We left a complaint on restaurant website leaving our information and requested a call back from Tammy. You guessed it, no reply.So, I'm not sure what was going on. We've eaten here before and didn't have an issue but aren't planning to return.
Denise
Emily was our server. She was great being available, but also giving us time to visit with our friends. Everyone enjoyed their food and drinks. We will come back again.
Phyllis
It's a beautiful spot with a great view. Service was very good. Cobb salad excellent. Sausage and pepper pizza had good flavor it the dough was soggy. Will definitely be back again.
Isis
Beautiful Views, Amazing Food, and Great Vibes Waterfront NYC completely blew me away. The view of the water alone is enough to make you want to stay for hours — calm, beautiful, and perfect for a peaceful solo outing or a special meal. The atmosphere was classy yet relaxed, and the service was attentive without being too much. The staff made me feel comfortable and taken care of from the moment I walked in. I ordered the steak eggrolls and the cilantro lime chicken bowl, and both were absolutely delicious. The flavors were bold and fresh, and everything was beautifully plated. The mocktails were also a highlight — refreshing, fun, and a great touch for a non-alcoholic option that still feels elevated. Whether you're looking for a place to unwind, treat yourself, or enjoy great food with a view, Waterfront NYC is a must. I'll definitely be coming back. — N.E.
Shoko
Great atmosphere and great staff & food. The food was taking little long but everything was great!!
Melinda Singh
Love this restaurant!! The food is delicious, and the ambience is lovely. They usually hosts holiday events for the public & it’s always a good time!
Elaine
The atmosphere and drinks were delicious as always. The appetizers were tasty but my entree was underwhelming. I had the steak and eggs and the steak was so tough I couldn't chew it. It definitely wasn't skirt steak.
heidi
Ambience and Food was very good... Dessert Menu could use some upgrading. Appetizers were amazing!
Kamil De La Cruz
The food is always great, and so are the mocktails! Perfect for brunch.
This place has a great atmosphere. Seating is spacious. Service is always on point.
Atmosphere: 5
Food: 4
Service: 5
SHERRY
The restaurant is beautiful. Unfortunately we had an issue with fruit flies. Sangria was delicious. I had shrimp and grits but shrimp were overcooked. Didn't enjoy it at all. Couldn't eat it. Calamari was good. Will go again but will order a salad.
Tina Ng
When I was going through heartbreak, my friends took me here to hangout and take my mind off of it. Sitting out there and looking at the grass, the sky, the clouds, the water, it honestly healed something in me. Just sitting there with the wind in my hair and the quiet murmur of the other diners around me felt calming. The food was great too, the only reason I minused a star was the service was quite slow. Maybe it was just an off day for them like it was for me but I'll go back and confirm :) Really a gem, I'm surprised I've never heard of it.
Atmosphere: 5
Food: 5
Service: 4
Carol
The view was spectacular! Food choices / prices were good. Nice place to meet for a relaxing lunch and or dinner.
P. Robinson
The ambiance was amazing both inside and outside we were escorted by a friendly beautiful host .Our server was Nick who went above and beyond he was attentive courteous and patient. We will definitely be back. Kudos to your staff!
We had a 5:15 PM reservation, arrived promptly and we were pleasantly and professionally greeted by hostess Fallon. We requested outdoor seating and she accommodated us and provided menus. We admired the beautiful view, read the menu, made our selection. The problem was that no one ever came over to take our drink order, offer us water. We waited, we looked around, clearly outside it wasn't crowded. No one offered us water, nothing, zero zilch. It was as if we were invisible. The other diners looked like they had a beverage or food. Alas, finally I made eye contact with a waitress, a customer was chatting her up, I waited, and waited. I waved overbto her direction, she acknowledged me. Then finished the conversation and walked away in the opposite direction. No water, no hello, much less a sorry I'll be with you shortly. So after 15 minutes we left. The views are nice, the menus is limited, once seated, service was non existent. We were told Tammy was the manager but wasn't available. The indoor seating wasn't crowded either. We left a complaint on restaurant website leaving our information and requested a call back from Tammy. You guessed it, no reply.So, I'm not sure what was going on. We've eaten here before and didn't have an issue but aren't planning to return.
Emily was our server. She was great being available, but also giving us time to visit with our friends. Everyone enjoyed their food and drinks. We will come back again.
It's a beautiful spot with a great view. Service was very good. Cobb salad excellent. Sausage and pepper pizza had good flavor it the dough was soggy. Will definitely be back again.
Beautiful Views, Amazing Food, and Great Vibes Waterfront NYC completely blew me away. The view of the water alone is enough to make you want to stay for hours — calm, beautiful, and perfect for a peaceful solo outing or a special meal. The atmosphere was classy yet relaxed, and the service was attentive without being too much. The staff made me feel comfortable and taken care of from the moment I walked in. I ordered the steak eggrolls and the cilantro lime chicken bowl, and both were absolutely delicious. The flavors were bold and fresh, and everything was beautifully plated. The mocktails were also a highlight — refreshing, fun, and a great touch for a non-alcoholic option that still feels elevated. Whether you're looking for a place to unwind, treat yourself, or enjoy great food with a view, Waterfront NYC is a must. I'll definitely be coming back. — N.E.
Great atmosphere and great staff & food. The food was taking little long but everything was great!!
Love this restaurant!! The food is delicious, and the ambience is lovely. They usually hosts holiday events for the public & it’s always a good time!
The atmosphere and drinks were delicious as always. The appetizers were tasty but my entree was underwhelming. I had the steak and eggs and the steak was so tough I couldn't chew it. It definitely wasn't skirt steak.
Ambience and Food was very good... Dessert Menu could use some upgrading. Appetizers were amazing!
The food is always great, and so are the mocktails! Perfect for brunch.
Such a great time here. Will update with pictures
Restaurantji Recommends
This place has a great atmosphere. Seating is spacious. Service is always on point.
Atmosphere: 5
Food: 4
Service: 5
The restaurant is beautiful. Unfortunately we had an issue with fruit flies. Sangria was delicious. I had shrimp and grits but shrimp were overcooked. Didn't enjoy it at all. Couldn't eat it. Calamari was good. Will go again but will order a salad.
When I was going through heartbreak, my friends took me here to hangout and take my mind off of it. Sitting out there and looking at the grass, the sky, the clouds, the water, it honestly healed something in me. Just sitting there with the wind in my hair and the quiet murmur of the other diners around me felt calming. The food was great too, the only reason I minused a star was the service was quite slow. Maybe it was just an off day for them like it was for me but I'll go back and confirm :) Really a gem, I'm surprised I've never heard of it.
Atmosphere: 5
Food: 5
Service: 4
The view was spectacular! Food choices / prices were good. Nice place to meet for a relaxing lunch and or dinner.
The ambiance was amazing both inside and outside we were escorted by a friendly beautiful host .Our server was Nick who went above and beyond he was attentive courteous and patient. We will definitely be back. Kudos to your staff!
Atmosphere: 5
Food: 5
Service: 5
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