Amazing! Tried the banana ice cream with Graham cracker topping and their chocolate peanut butter. Uncle Louie G never disappoints. Delish!
Jesmarie Negron
I recently visited Uncle Louie G for my birthday, excited to indulge in some delicious desserts with a friend who shares my love for sweets. Unfortunately, the experience was far from enjoyable.
When we arrived, there were a couple of people ahead of us, but we didn't mind waiting because we were thrilled just looking at the menu. However, when it was our turn, the experience took a nosedive. We were greeted by a young woman who seemed visibly annoyed. My friend placed her order first—a crepe. The server informed us that the batter had to be made, which would take some time, but she said it with an attitude that made us feel like we were inconveniencing her.
The vibe was off, and it only got worse when I placed my order with a gentleman for two waffle sundaes. This, too, seemed to irritate him. While I understand that crepes and waffles may take a bit longer to prepare, the lack of professionalism and courtesy was shocking. If these items are going to be such a burden for the staff to make, they shouldn’t be on the menu.
What was supposed to be a special birthday treat turned into a frustrating and uncomfortable experience. I left feeling disappointed and unwelcome. It’s a shame because I was really looking forward to enjoying the desserts, but the staff's attitude completely ruined the moment. I even refrained from ordering anything else because I didn’t want to upset them further.
Atmosphere: 1
Food: 4
Service: 1
Lorraine Muth
UncleLouieg The best icecream place around excellent icecream and ices always fresh and tasty lots of delicious desserts to choose from the staff is incredible atmosphere is amazing and very clean customers rave about this place it’s amazing and outstanding ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Er Roman
Horrible went there on august 3rd at 7pm I wasn’t greeted at all three people was there not doing much I asked about flavors of slushees and one man said it’s over there had a huge attitude!!! I walked out of I’m paying 7.50 for a slush I’d expect better customer service and better attitude and when I asked for a certain flavor they didn’t have it .. would not recommend this place !!!
Atmosphere: 1
Food: 1
Service: 1
John Byrne
Loved everything about it. Ice cream, service, people. Friendly environment and phenomenal ice cream will be back again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Louie Blue Ice Cream, Cookie Monster Sundae
Albbxgirl
The ice cream and ices are delicious. And the service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Alfonso Bastone
Wow this place is a must go with your family the place inside looks so cool good vibes the ice cream is top notch very creamy I also had a brownie and took a chocolate chip cookie with me to go the service was very good the staff knows there ice-cream they were very helpful and let me sample so many different choices before I chose the chocolate fusge brownie it was the bamb. all in all was a nice experience. Much better than carvel. The girl name was juiet that was helping my and my family ask for her she is the best ?
Atmosphere: 5
Food: 5
Service: 5
Ali Belal
The quality of the food may be acceptable but the service was not good. When we went there were two people at the front counter. One had gloves in her hand and the other one who was serving us ice cream had no gloves in her hand. She was wearing loose clothes. With no gloves on hand and mixing ice cream with her loose clothes during serving/preparing ice cream which is not standard and hygienic & looks very bad . The outside seating area is also unclean and the tables are not clean.
Atmosphere: 4
Food: 2
Service: 1
Katy “KDE” Diaz-Espinal
Smaller than other uncle Louie's I've visited. Consistent flavors and openly choose from.
Atmosphere: 3
Food: 4
Service: 3
Elizabeth Rosario
I love taking my kids here for a special treat! The staff are always friendly & their service is quick. The flavor selections are unbeatable from their frozen ices to their loaded ice cream sundaes. My favorite is their 'Creamsicle Shake' off the secret menu. Love this place 10/10
We ordered a few different flavors and all of them were bad except the cheesecake. Pistachio tasted awful, spomin Italian ice tasted baaad…the others also tasted weird…wouldn’t recommend!
Atmosphere: 2
Food: 1
Service: 3
Kamila Perez
i came in one day to buy banana pudding (which is AMAZING by the way as well their italian ices) but the service was terrible. there was a young guy who took my order who was very nice & great. but there was an older woman who is blonde who kept on giving me nasty looks. upon entry, she was at the DOOR smoking a cigarette. then she came in & rudely said ‘excuse me’ like three times without giving me a second to move or know what she wanted because she did not tell me where she was trying to go lol. she just had the nastiest vibe and attitude since the moment i got there.
Atmosphere: 1
Food: 5
Service: 1
franki baby
The workers, quality of food and customer service here is outstanding! Very respectful employees, management is involved and attentive, the environment is always clean, and the food is always fresh and delicious! I have suggested this place to plenty of friends and family and there have never been any complaints! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
James McCormack
Ices are decent here. There’s a guy who works here with a bun that is rude. I few minutes early for the ice and he was yapping negative things on how people come earlier than they should to pick up things. I said I would wait and was patient. Didn’t complain once. Most unprofessional store I’ve been too.
Atmosphere: 4
Food: 3
Service: 1
Zuleika Briceno
Best Acai Bowls in the Bronx! Fruit is always fresh and they have the option for gluten free granola which is great! They also serve delicious milkshakes and desserts. Definitely check it out!!
Amazing! Tried the banana ice cream with Graham cracker topping and their chocolate peanut butter. Uncle Louie G never disappoints. Delish!
I recently visited Uncle Louie G for my birthday, excited to indulge in some delicious desserts with a friend who shares my love for sweets. Unfortunately, the experience was far from enjoyable.
When we arrived, there were a couple of people ahead of us, but we didn't mind waiting because we were thrilled just looking at the menu. However, when it was our turn, the experience took a nosedive. We were greeted by a young woman who seemed visibly annoyed. My friend placed her order first—a crepe. The server informed us that the batter had to be made, which would take some time, but she said it with an attitude that made us feel like we were inconveniencing her.
The vibe was off, and it only got worse when I placed my order with a gentleman for two waffle sundaes. This, too, seemed to irritate him. While I understand that crepes and waffles may take a bit longer to prepare, the lack of professionalism and courtesy was shocking. If these items are going to be such a burden for the staff to make, they shouldn’t be on the menu.
What was supposed to be a special birthday treat turned into a frustrating and uncomfortable experience. I left feeling disappointed and unwelcome. It’s a shame because I was really looking forward to enjoying the desserts, but the staff's attitude completely ruined the moment. I even refrained from ordering anything else because I didn’t want to upset them further.
Atmosphere: 1
Food: 4
Service: 1
UncleLouieg The best icecream place around excellent icecream and ices always fresh and tasty lots of delicious desserts to choose from the staff is incredible atmosphere is amazing and very clean customers rave about this place it’s amazing and outstanding ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Horrible went there on august 3rd at 7pm I wasn’t greeted at all three people was there not doing much I asked about flavors of slushees and one man said it’s over there had a huge attitude!!! I walked out of I’m paying 7.50 for a slush I’d expect better customer service and better attitude and when I asked for a certain flavor they didn’t have it .. would not recommend this place !!!
Atmosphere: 1
Food: 1
Service: 1
Loved everything about it. Ice cream, service, people. Friendly environment and phenomenal ice cream will be back again!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Louie Blue Ice Cream, Cookie Monster Sundae
The ice cream and ices are delicious. And the service is awesome.
Atmosphere: 5
Food: 5
Service: 5
Wow this place is a must go with your family the place inside looks so cool good vibes the ice cream is top notch very creamy I also had a brownie and took a chocolate chip cookie with me to go the service was very good the staff knows there ice-cream they were very helpful and let me sample so many different choices before I chose the chocolate fusge brownie it was the bamb. all in all was a nice experience. Much better than carvel. The girl name was juiet that was helping my and my family ask for her she is the best ?
Atmosphere: 5
Food: 5
Service: 5
The quality of the food may be acceptable but the service was not good. When we went there were two people at the front counter. One had gloves in her hand and the other one who was serving us ice cream had no gloves in her hand. She was wearing loose clothes. With no gloves on hand and mixing ice cream with her loose clothes during serving/preparing ice cream which is not standard and hygienic & looks very bad . The outside seating area is also unclean and the tables are not clean.
Atmosphere: 4
Food: 2
Service: 1
Smaller than other uncle Louie's I've visited. Consistent flavors and openly choose from.
Atmosphere: 3
Food: 4
Service: 3
I love taking my kids here for a special treat! The staff are always friendly & their service is quick. The flavor selections are unbeatable from their frozen ices to their loaded ice cream sundaes. My favorite is their 'Creamsicle Shake' off the secret menu. Love this place 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered a few different flavors and all of them were bad except the cheesecake. Pistachio tasted awful, spomin Italian ice tasted baaad…the others also tasted weird…wouldn’t recommend!
Atmosphere: 2
Food: 1
Service: 3
i came in one day to buy banana pudding (which is AMAZING by the way as well their italian ices) but the service was terrible. there was a young guy who took my order who was very nice & great. but there was an older woman who is blonde who kept on giving me nasty looks. upon entry, she was at the DOOR smoking a cigarette. then she came in & rudely said ‘excuse me’ like three times without giving me a second to move or know what she wanted because she did not tell me where she was trying to go lol. she just had the nastiest vibe and attitude since the moment i got there.
Atmosphere: 1
Food: 5
Service: 1
The workers, quality of food and customer service here is outstanding! Very respectful employees, management is involved and attentive, the environment is always clean, and the food is always fresh and delicious! I have suggested this place to plenty of friends and family and there have never been any complaints! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Ices are decent here. There’s a guy who works here with a bun that is rude. I few minutes early for the ice and he was yapping negative things on how people come earlier than they should to pick up things. I said I would wait and was patient. Didn’t complain once. Most unprofessional store I’ve been too.
Atmosphere: 4
Food: 3
Service: 1
Best Acai Bowls in the Bronx! Fruit is always fresh and they have the option for gluten free granola which is great! They also serve delicious milkshakes and desserts. Definitely check it out!!
Atmosphere: 5
Food: 5
Service: 5
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