I am all over the 5 boros,, the quality at this Wendy's is poor
Atmosphere: 4
Food: 1
Service: 2
InterBering Livestream
The Tremont New York Central railroad station 24/7 Livestreaming will take place overtime focus on today. Featuring the Bx15 Bx36 Bx40 41 Bx42 Bx41 select bus service Q65 Bx12 Q50 Q44 Q25 Q28 Q20 Bx9 Bx32 plus it's competitors permanently and temporarily
Atmosphere: 5
Food: 5
Service: 5
ER
Ordered from this Wendy’s and the cheese fries looked like a dog threw up week old cheese over my fries.
Atmosphere: 3
Food: 1
Service: 3
Muhammad Asif
Worst service I have ever faced Very rude staff and non professional Shame on you guys
Service: 1
bill kruk
Food was flat out cold plus no soda avaliable....definitely needs to improve and look more work oriented.looked like a chill spot vs making food.nothing on third Ave seems to taste good 🤦🤦🤦 not coming back
Atmosphere: 1
Food: 1
Service: 3
Cheyenne Hines
Always fresh
vivi mawere
Via DoorDash. The delivery guy was great but the Wendy’s itself … poor job. I asked for ketchup… didn’t get that. I asked sweet sauce and got bbq instead. (Maybe they ran out but that’s just me giving the benefit of the doubt) and my drink came with no straw… (that’s crazy) but then again it’s the Bronx … not surprised
Alice Hildreth
They are always messing up my orders when I order on uber, tonight there was a hair in my frosty
Atmosphere: 1
Food: 1
Service: 1
M M
The place was clean and kiosk ordering was quick. The service was nonexistent. Instead of telling the customers that items weren’t available they just assumed it would be okay to give them any other flavor. Not even offered their money back.
Not good business. Especially when paying extra for an item.
My companion ordered tenders and they weren’t tasty at all. Fries were stale too. Overall, not the place to go unless you’re hungover and don’t care what food you get or its taste.
Atmosphere: 3
Food: 2
Service: 1
Steven Grullon (Supermans Life)
I visited this Wendy’s recently and had a truly frustrating experience. Upon entering, I was immediately told that dogs weren’t allowed, without even being asked if my dog was a service dog—despite Wendy’s policy allowing service dogs. The manager then instructed the cashier not to take my order because I had a dog.
At that point, I had to walk all the way back to my car, leave my dog there, and return to try placing my order again. When I finally managed to do so using a coupon for a free chicken sandwich, it wasn’t included in my order. Then, the manager re-entered the conversation and claimed it wasn’t included because I “didn’t specify” I wanted it—even though the coupon was literally for a free chicken sandwich.
As I was standing there placing my order, I overheard the manager yelling and cursing at everyone about the situation, despite the fact that I had been polite and respectful the entire time. After all of that, I had to request a refund, having wasted 30 minutes of my time for absolutely nothing.
This Wendy’s seriously needs to be examined because the manager is running this place horribly. I have no idea how this location has so many stars on Google Reviews. Based on my experience, the service is unprofessional, the management is beyond rude, and the entire visit was a disaster. I won’t be coming back, and I’d strongly advise others to avoid this location.
I've been there 2-3 times so far and 2 of those three times they've made mistakes on our orders. The first time they gave us two of the same frosties, even though we ordered differently. The second time they literally cancelled our order- we only found out when we asked about it after waiting for like 20 minutes on a small order (a small meal and 2 frosties), and had to wait another 20. Beware, it gets really busy after school time because a lot of students and families go there to hang. The food was pretty standard, as most fast food places are. The staff is pretty nice, not rude despite how busy it gets, which is nice.
Vegetarian options: Apart from the desserts- pretty much just potatoes and maybe salads..
Kid-friendliness: A lot of kids go there after school- beware of how busy it gets.
Atmosphere: 3
Food: 3
Service: 3
Jesus Nieves
Buger bun was not fresh...
Atmosphere: 2
Food: 1
Service: 2
Violet Skii
Terrible service , do not order here through uber or any delivery service. They dont even answer ur calls and when they do , they hang up after explaining the issue. They dont even refund the money. Lady spoke to my dad right now and hung up. Total robbery and terrible customer service. I hope you guys fire these people.
Atmosphere: 1
Food: 1
Service: 1
Rafael De Jesus laguirra
They are very slow there
Atmosphere: 1
Food: 3
Service: 1
Anita Dillon
Staff was polite, loved the frosty coupon, 3 dollars, and you get 1 free frosty each visit for the rest of the year
I am all over the 5 boros,, the quality at this Wendy's is poor
Atmosphere: 4
Food: 1
Service: 2
The Tremont New York Central railroad station 24/7 Livestreaming will take place overtime focus on today. Featuring the Bx15 Bx36 Bx40 41 Bx42 Bx41 select bus service Q65 Bx12 Q50 Q44 Q25 Q28 Q20 Bx9 Bx32 plus it's competitors permanently and temporarily
Atmosphere: 5
Food: 5
Service: 5
Ordered from this Wendy’s and the cheese fries looked like a dog threw up week old cheese over my fries.
Atmosphere: 3
Food: 1
Service: 3
Worst service I have ever faced
Very rude staff and non professional
Shame on you guys
Service: 1
Food was flat out cold plus no soda avaliable....definitely needs to improve and look more work oriented.looked like a chill spot vs making food.nothing on third Ave seems to taste good 🤦🤦🤦 not coming back
Atmosphere: 1
Food: 1
Service: 3
Always fresh
Via DoorDash. The delivery guy was great but the Wendy’s itself … poor job. I asked for ketchup… didn’t get that. I asked sweet sauce and got bbq instead. (Maybe they ran out but that’s just me giving the benefit of the doubt) and my drink came with no straw… (that’s crazy) but then again it’s the Bronx … not surprised
They are always messing up my orders when I order on uber, tonight there was a hair in my frosty
Atmosphere: 1
Food: 1
Service: 1
The place was clean and kiosk ordering was quick. The service was nonexistent. Instead of telling the customers that items weren’t available they just assumed it would be okay to give them any other flavor. Not even offered their money back.
Not good business. Especially when paying extra for an item.
My companion ordered tenders and they weren’t tasty at all. Fries were stale too. Overall, not the place to go unless you’re hungover and don’t care what food you get or its taste.
Atmosphere: 3
Food: 2
Service: 1
I visited this Wendy’s recently and had a truly frustrating experience. Upon entering, I was immediately told that dogs weren’t allowed, without even being asked if my dog was a service dog—despite Wendy’s policy allowing service dogs. The manager then instructed the cashier not to take my order because I had a dog.
At that point, I had to walk all the way back to my car, leave my dog there, and return to try placing my order again. When I finally managed to do so using a coupon for a free chicken sandwich, it wasn’t included in my order. Then, the manager re-entered the conversation and claimed it wasn’t included because I “didn’t specify” I wanted it—even though the coupon was literally for a free chicken sandwich.
As I was standing there placing my order, I overheard the manager yelling and cursing at everyone about the situation, despite the fact that I had been polite and respectful the entire time. After all of that, I had to request a refund, having wasted 30 minutes of my time for absolutely nothing.
This Wendy’s seriously needs to be examined because the manager is running this place horribly. I have no idea how this location has so many stars on Google Reviews. Based on my experience, the service is unprofessional, the management is beyond rude, and the entire visit was a disaster. I won’t be coming back, and I’d strongly advise others to avoid this location.
Restaurantji Recommends
I've been there 2-3 times so far and 2 of those three times they've made mistakes on our orders. The first time they gave us two of the same frosties, even though we ordered differently. The second time they literally cancelled our order- we only found out when we asked about it after waiting for like 20 minutes on a small order (a small meal and 2 frosties), and had to wait another 20. Beware, it gets really busy after school time because a lot of students and families go there to hang. The food was pretty standard, as most fast food places are. The staff is pretty nice, not rude despite how busy it gets, which is nice.
Vegetarian options: Apart from the desserts- pretty much just
potatoes and maybe salads..
Kid-friendliness: A lot of kids go there after school- beware of how busy it gets.
Atmosphere: 3
Food: 3
Service: 3
Buger bun was not fresh...
Atmosphere: 2
Food: 1
Service: 2
Terrible service , do not order here through uber or any delivery service. They dont even answer ur calls and when they do , they hang up after explaining the issue. They dont even refund the money. Lady spoke to my dad right now and hung up. Total robbery and terrible customer service. I hope you guys fire these people.
Atmosphere: 1
Food: 1
Service: 1
They are very slow there
Atmosphere: 1
Food: 3
Service: 1
Staff was polite, loved the frosty coupon, 3 dollars, and you get 1 free frosty each visit for the rest of the year
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Chocolate Frosty, Spicy Chicken Sandwich, Orange Dreamsicle Frosty
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