Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
Will Youance
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
Nicki Cunningham
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
Jessi Rothwell
Bolton site is disgusting, the floor was so dirty, the service is shocking and good took ages to come and was cold. won't be returning
Megan Gaines
Website is down, but they refuse to take orders over the phone. Apparently 30 wings is too big of an order, even when you state you can pay over the phone. Bottom line is, it is totally doable but they refuse to make things right for their customers. That 64% like rate makes sense now.
Shelia Willis
I went to Kingston today ordered 4 louisiana rub and 4 Lemon pepper with the fried corn it was amazing!! The man who cooked my food name was WEEKEND!! I know because I called to let them know how perfect it was!! so I think he should call himself SEVEN DAYS A WEEK!! Thank you Wingstop on NorthMarket!! Everyone is so pleasant and Helpful!!
layla
They often forget items. There is basically nobody working there sometimes. So many people there at once despite it being such a small store and yet they still take their sweet sweet time. It's your average wingstop food (not a huge fan)
Atmosphere: 2
Food: 3
Service: 2
reem
They take way too long for placing an order. For example if I order a sandwich and a drink they take an hour like what? and there were so many flies , plus there was an employee who was smoking tobacco near the register and another one smoking near where the food is cooking. Everytime I order something, they get it wrong and I have to order again and they take another hour to cook my order. Today I ordered 4 sandwiches and they gave me 2 and I had to go back and ask them for another 2 I come back home and I open my ranch there’s a bug. Insane.
Atmosphere: 2
Food: 3
Service: 2
Autumn Joyy
Great customer service, they’re very kind & ms Shelly is a sweetheart
KidZ VidZ R US
I ordered this and when I put the fries for promo code of free fries the guy told me the boss said no he cant give free fries im like its the promotion weekend on promotion day from corporate he said yea i see but the boss said we are not allowed to give fries the person on the cashier was nice but the the false advertisement kills me
The people working are so slow. The host Ariana so slow. Horrible place
Atmosphere: 1
Food: 1
Service: 1
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Andrew Finley
doesn't accept cash which screws over disabled people who dont carry cards.
Rachael Floquet
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces!
When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
Ordered at 3:42pm for 5pm, arrived for pickup and they are saying an hour?? People asking to cancel for refund, manager saying takes 1 week? Place is a train wreck.
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
Bolton site is disgusting, the floor was so dirty, the service is shocking and good took ages to come and was cold. won't be returning
Website is down, but they refuse to take orders over the phone. Apparently 30 wings is too big of an order, even when you state you can pay over the phone. Bottom line is, it is totally doable but they refuse to make things right for their customers. That 64% like rate makes sense now.
I went to Kingston today ordered 4 louisiana rub and 4 Lemon pepper with the fried corn it was amazing!! The man who cooked my food name was WEEKEND!! I know because I called to let them know how perfect it was!! so I think he should call himself SEVEN DAYS A WEEK!! Thank you Wingstop on NorthMarket!! Everyone is so pleasant and Helpful!!
They often forget items. There is basically nobody working there sometimes. So many people there at once despite it being such a small store and yet they still take their sweet sweet time. It's your average wingstop food (not a huge fan)
Atmosphere: 2
Food: 3
Service: 2
They take way too long for placing an order. For example if I order a sandwich and a drink they take an hour like what? and there were so many flies , plus there was an employee who was smoking tobacco near the register and another one smoking near where the food is cooking. Everytime I order something, they get it wrong and I have to order again and they take another hour to cook my order. Today I ordered 4 sandwiches and they gave me 2 and I had to go back and ask them for another 2 I come back home and I open my ranch there’s a bug. Insane.
Atmosphere: 2
Food: 3
Service: 2
Great customer service, they’re very kind & ms Shelly is a sweetheart
I ordered this and when I put the fries for promo code of free fries the guy told me the boss said no he cant give free fries im like its the promotion weekend on promotion day from corporate he said yea i see but the boss said we are not allowed to give fries the person on the cashier was nice but the the false advertisement kills me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The people working are so slow. The host Ariana so slow. Horrible place
Atmosphere: 1
Food: 1
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
doesn't accept cash which screws over disabled people who dont carry cards.
Awful… Cold!…. Wrong flavours!… wrong fries! Wrong sauces! When we complained, we had to deal with bad attitude and an offer of 11£ refund! Our order was £80!!!! For food that went into the bin! Tasted awful heated up!
I got food poisoning from this wingstop.
Food: 1
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