Applebee’s on Emmons Avenue: A Study in Mediocrity ★★☆☆☆
In Brooklyn's sprawling culinary landscape, where flavors from around the globe converge, one might hope that even chain establishments would rise to the occasion. Yet, at Applebee’s on Emmons Avenue, the experience is a stark reminder that ubiquity often begets complacency.
Upon entering, the ambiance is as expected: a cookie-cutter design that offers no surprises. The menu, a compendium of American casual dining staples, promises much but delivers little. The Bourbon Street Chicken & Shrimp, ostensibly a nod to New Orleans zest, arrives devoid of any discernible seasoning, leaving one to wonder if the kitchen’s spice rack is merely ornamental.
Service oscillates between indifference and inattentiveness. On one visit, a bartender’s attentiveness was overshadowed by management’s brusque demeanor, casting a pall over the dining experience. On another occasion, the waitstaff seemed to have mastered the art of disappearance, leaving patrons in prolonged periods of neglect.
Consistency, a hallmark of any reputable establishment, is conspicuously absent. While some patrons have lauded the Thanksgiving offerings, these fleeting moments of adequacy are drowned out by recurring reports of subpar service and lackluster cuisine.
In a borough teeming with gastronomic delights, Applebee’s on Emmons Avenue serves as a cautionary tale of settling for the familiar. For those seeking a meal that transcends the mundane, it’s advisable to explore the myriad of local eateries that Brooklyn so generously offers.
Parking: They have a huge free parking lot.
Kid-friendliness: Applebee's is the definition of a family casual restaurant.
Wheelchair accessibility: I am not in a wheelchair, nor did I see anyone in a wheelchair while there, but the entrance does not appear to present any issues that would make it difficult to get a wheelchair inside.
Service is super slow. Waited an hour to get served, the another hour for the wrong order. Zero apologies, bad attitude, bad management. This place should be closed immediately. This location sucks!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Lady Sue
Could be better
Atmosphere: 3
Service: 3
Saiat Stepanian
It’s totally mismanaged. The service was terrible - we had to wait for our order to be taken for what felt like an eternity. When the food finally came - we realized our drinks never showed up. We asked for drinks again. They forgot to bring the utensils so when the food arrived we had to wait to call the waiter - they were nowhere to be seen or busy with other customers then we had to wait for the utensils. Meanwhile, no waiter apologies for any of the misgivings or made any attempt to express any apology for all of this. The place seems so understaffed. The booth seats are uncomfortable with springs that could be seen pushing almost through the thin layer of the hard seating surface. And the food. The salad was ok. The artichoke dip was fine. The fries were good.
However the pork baby back ribs were dried up, and tasted stale, old and felt like a dried up cardboard.
Champagne that my wife ordered was still. Plus we got charged for some game on an electronic console they now now have on each table with a screen for orders and to pay the tab. I will not return to this place again and don’t recommend it for food, atmosphere or anything really.
Atmosphere: 2
Food: 1
Service: 1
Aleksandr Skuratov
Popular dining place specially at happy hours, Friday night, holidays. The food is awesome.
Atmosphere: 4
Food: 4
Service: 4
Natali Ko
Oh gods Samara has bad service
Ian Ellison
I don't wanna get sued. You couldn't pay me to eat here
Atmosphere: 1
Food: 1
Service: 1
Nicole Roff
Came for a drink & app after a bad day, and this place made it worse.
Chicken tender basket - super yikes, came out cold and not at all crispy. For $20 there were 3 pieces of chicken fingers that tasted like they’ve been sitting out for hours. TWENTY DOLLARS. The fries were decent tho.
Tipsy Cupid drink - straight up juice
Perfect margarita - straight up lemonade
The chicken wonton tacos - actually really good! super crispy, and flavorful.
Denise, our waitress, was sooo sweet and accommodating and she was the only reason we didn’t send the drinks and chicken tenders back.
Now I’m having a bad day AND I’m out $75-_-
Atmosphere: 4
Food: 2
Service: 5
Sonny Demetro
This place deserves 0 stars poor service me and my family came to dine in this restaurant the manager was very rude and racist she looked at us through the whole time of being there also asking us to prepay before we order and we also had to wait 25 minutes before getting our drinks and waited literally 1 hour to get our food my daughters kids meal chicken fingers was raw and had a horrible smell we tried telling the manager Felicia she called us name starting yelling and told us to leave wow great service Applebees definitely gonna make a return please somebody help me get this crazy racist lady out of here
Atmosphere: 1
Food: 1
Service: 1
Emersyn Scavona
My family and I came to this Applebee’s following my grandfather’s funeral in order to have a comforting meal and instead found that our waiter, Rosario was unable to make proper note of our orders (despite having both the tablet and a notepad), served a table that ordered after us their drinks before ours and served an appetizer before ensuring that everyone at the table had their drinks. Two individuals at my table have waited over 15 minutes for their drinks at this point because she brought over an entirely different set of drinks telling us that we ordered two of the same drinks, when we ordered two very different drinks. Rosario has given us nothing but a poor attitude from the moment we sat down. There is also only one waiter and a bartender, the manager can’t seem to mend a hand to their staff by putting on an apron and stepping in, what a joke. Upon one individual at my table finally receiving their drink, the bartender gave us an attitude when we mentioned that we’re still waiting for one more drink and her response was “I only have two hands hun;” there is an abundance of trays available for use to deliver the beverage in question. They’re incredibly understaffed, so I don’t blame the bartender (Sav i believe?) nor Rosario entirely; however tact should still be applied. At least the food was decent.
There wasn't enough staff, so everything took forever to get to us. Then we ask for napkins and, of course, we they give us 2 napkins for 4 people. Trying to catch someone's attention was the hardest thing to do.
Atmosphere: 3
Food: 2
Service: 2
Kimberly Torres
the waitress was really nice but the lemonade sucks and i feel like that’s a really important thing. #caneslemonadeissogoodandeveryoneshouldadapt.
Maрк
Get what you pay for....American 🤢
Atmosphere: 3
Food: 3
Service: 3
Kisa Dahlin
I'm only here cause my dad insisted he wanted the ribs. However this will never, NEVER be my choice. Servers act like they don't want to work and made the experience depressing. He didn't even give us appetizer plates n there's was no eye contact, barely checked in, this can't be how applebees has become. The henny margarita had so much salt I thought this was a planned high blood pressure attempt to take my brother out. The crown whiskey sour was a whole waste of time only sour no whiskey. Don't get me started on the fake henny colada, how is all the drinks horrible. Our wonton appetizer was fresh and yummy. My bro liked his hot honey ribs which was smoking hot, dad rib was without sauce , my mom said her shrimp was taste less. I asked for loaded mash n it was not explained that it would be 8.00 extra when the menu says 3.99. When brought to his attention he was like "oh". I'm like oh, you could have took 30 seconds to explain this instead of acting like you didn't want to work. Not sure bout the rest but, this establishment would not be getting my hard earned money. Especially for how slow the service was and quality of food,nope nope nope.
Atmosphere: 1
Food: 1
Service: 1
Dashon Toussaint
This was my second time coming to this location the first time it was great but this time I got the same waiter and I guess he was not having a good night and because of this he did not give the correct order did not split the bill
Applebee’s on Emmons Avenue: A Study in Mediocrity ★★☆☆☆
In Brooklyn's sprawling culinary landscape, where flavors from around the globe converge, one might hope that even chain establishments would rise to the occasion. Yet, at Applebee’s on Emmons Avenue, the experience is a stark reminder that ubiquity often begets complacency.
Upon entering, the ambiance is as expected: a cookie-cutter design that offers no surprises. The menu, a compendium of American casual dining staples, promises much but delivers little. The Bourbon Street Chicken & Shrimp, ostensibly a nod to New Orleans zest, arrives devoid of any discernible seasoning, leaving one to wonder if the kitchen’s spice rack is merely ornamental.
Service oscillates between indifference and inattentiveness. On one visit, a bartender’s attentiveness was overshadowed by management’s brusque demeanor, casting a pall over the dining experience. On another occasion, the waitstaff seemed to have mastered the art of disappearance, leaving patrons in prolonged periods of neglect.
Consistency, a hallmark of any reputable establishment, is conspicuously absent. While some patrons have lauded the Thanksgiving offerings, these fleeting moments of adequacy are drowned out by recurring reports of subpar service and lackluster cuisine.
In a borough teeming with gastronomic delights, Applebee’s on Emmons Avenue serves as a cautionary tale of settling for the familiar. For those seeking a meal that transcends the mundane, it’s advisable to explore the myriad of local eateries that Brooklyn so generously offers.
Parking: They have a huge free parking lot.
Kid-friendliness: Applebee's is the definition of a family casual restaurant.
Wheelchair accessibility: I am not in a wheelchair, nor did I see anyone in a wheelchair while there, but the entrance does not appear to present any issues that would make it difficult to get a wheelchair inside.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Brew Pub Pretzels & Beer Cheese Dip, French Onion Soup
Service is super slow. Waited an hour to get served, the another hour for the wrong order. Zero apologies, bad attitude, bad management. This place should be closed immediately. This location sucks!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Could be better
Atmosphere: 3
Service: 3
It’s totally mismanaged. The service was terrible - we had to wait for our order to be taken for what felt like an eternity. When the food finally came - we realized our drinks never showed up. We asked for drinks again. They forgot to bring the utensils so when the food arrived we had to wait to call the waiter - they were nowhere to be seen or busy with other customers then we had to wait for the utensils.
Meanwhile, no waiter apologies for any of the misgivings or made any attempt to express any apology for all of this. The place seems so understaffed.
The booth seats are uncomfortable with springs that could be seen pushing almost through the thin layer of the hard seating surface.
And the food. The salad was ok. The artichoke dip was fine. The fries were good.
However the pork baby back ribs were dried up, and tasted stale, old and felt like a dried up cardboard.
Champagne that my wife ordered was still.
Plus we got charged for some game on an electronic console they now now have on each table with a screen for orders and to pay the tab.
I will not return to this place again and don’t recommend it for food, atmosphere or anything really.
Atmosphere: 2
Food: 1
Service: 1
Popular dining place specially at happy hours, Friday night, holidays. The food is awesome.
Atmosphere: 4
Food: 4
Service: 4
Oh gods Samara has bad service
I don't wanna get sued. You couldn't pay me to eat here
Atmosphere: 1
Food: 1
Service: 1
Came for a drink & app after a bad day, and this place made it worse.
Chicken tender basket - super yikes, came out cold and not at all crispy. For $20 there were 3 pieces of chicken fingers that tasted like they’ve been sitting out for hours. TWENTY DOLLARS. The fries were decent tho.
Tipsy Cupid drink - straight up juice
Perfect margarita - straight up lemonade
The chicken wonton tacos - actually really good! super crispy, and flavorful.
Denise, our waitress, was sooo sweet and accommodating and she was the only reason we didn’t send the drinks and chicken tenders back.
Now I’m having a bad day AND I’m out $75-_-
Atmosphere: 4
Food: 2
Service: 5
This place deserves 0 stars poor service me and my family came to dine in this restaurant the manager was very rude and racist she looked at us through the whole time of being there also asking us to prepay before we order and we also had to wait 25 minutes before getting our drinks and waited literally 1 hour to get our food my daughters kids meal chicken fingers was raw and had a horrible smell we tried telling the manager Felicia she called us name starting yelling and told us to leave wow great service Applebees definitely gonna make a return please somebody help me get this crazy racist lady out of here
Atmosphere: 1
Food: 1
Service: 1
My family and I came to this Applebee’s following my grandfather’s funeral in order to have a comforting meal and instead found that our waiter, Rosario was unable to make proper note of our orders (despite having both the tablet and a notepad), served a table that ordered after us their drinks before ours and served an appetizer before ensuring that everyone at the table had their drinks. Two individuals at my table have waited over 15 minutes for their drinks at this point because she brought over an entirely different set of drinks telling us that we ordered two of the same drinks, when we ordered two very different drinks. Rosario has given us nothing but a poor attitude from the moment we sat down. There is also only one waiter and a bartender, the manager can’t seem to mend a hand to their staff by putting on an apron and stepping in, what a joke. Upon one individual at my table finally receiving their drink, the bartender gave us an attitude when we mentioned that we’re still waiting for one more drink and her response was “I only have two hands hun;” there is an abundance of trays available for use to deliver the beverage in question. They’re incredibly understaffed, so I don’t blame the bartender (Sav i believe?) nor Rosario entirely; however tact should still be applied.
At least the food was decent.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
There wasn't enough staff, so everything took forever to get to us. Then we ask for napkins and, of course, we they give us 2 napkins for 4 people. Trying to catch someone's attention was the hardest thing to do.
Atmosphere: 3
Food: 2
Service: 2
the waitress was really nice but the lemonade sucks and i feel like that’s a really important thing. #caneslemonadeissogoodandeveryoneshouldadapt.
Get what you pay for....American 🤢
Atmosphere: 3
Food: 3
Service: 3
I'm only here cause my dad insisted he wanted the ribs. However this will never, NEVER be my choice. Servers act like they don't want to work and made the experience depressing. He didn't even give us appetizer plates n there's was no eye contact, barely checked in, this can't be how applebees has become.
The henny margarita had so much salt I thought this was a planned high blood pressure attempt to take my brother out. The crown whiskey sour was a whole waste of time only sour no whiskey. Don't get me started on the fake henny colada, how is all the drinks horrible. Our wonton appetizer was fresh and yummy. My bro liked his hot honey ribs which was smoking hot, dad rib was without sauce , my mom said her shrimp was taste less. I asked for loaded mash n it was not explained that it would be 8.00 extra when the menu says 3.99. When brought to his attention he was like "oh". I'm like oh, you could have took 30 seconds to explain this instead of acting like you didn't want to work. Not sure bout the rest but, this establishment would not be getting my hard earned money. Especially for how slow the service was and quality of food,nope nope nope.
Atmosphere: 1
Food: 1
Service: 1
This was my second time coming to this location the first time it was great but this time I got the same waiter and I guess he was not having a good night and because of this he did not give the correct order did not split the bill
Atmosphere: 1
Food: 2
Service: 1
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