Love this place! Smoothies are good the acai bowl is amazing the Latin lover sandwich is delicious, service is slow because they are always really busy… keep it up 👍🏻
Atmosphere: 5
Food: 5
Service: 5
rolando hernandez
Honestly sad to say but owners Wife extremely Rude. Please stay away from her. We get there we have no idea if we go up and order or if we seat. We don’t get a Hello or ask if we are staying or going. Horrible customer service. There delivery guy was very NICE. Polite even said sorry about that. You can tell it’s not the first time. It sad because I don’t like leaving bad reviews but save yourself the energy money and most important time. And for the delivery guy thank you for trying to help. You deserve better my friend and I hope you do
Atmosphere: 1
Food: 1
Service: 1
Beatriz Franco
Acabo de entrar a este lugar y la “esposa” del dueño no sirve ni sabe tener buen servicio al cliente. Cuando uno entra no lo saludan, son muy desagradables, tan desagradables que hasta el mismo muchacho que trabaja no comento. Por favor ahórrense el mal tiempo y su dinero.
I came here and the lady who claims is the manager and the wife of the owner is has the worst customer service ever! As you walk in there’s no greeting. There’s not even a smile.. but when you go and order she doesn’t give you any options or tries to give a welcoming service at all. There’s juice I ordered was not freshly made. It was hot and pre-made. If you want to save yourself a headache and an argument plus your money DO NOT COME IN THIS PLACE!!
Atmosphere: 1
Food: 1
Service: 1
Meriem
I ordered coffee twice here , one iced and one hot . Both didn’t taste good .If you are a coffee lover probably not the best place to order coffee . The place is clean .
Atmosphere: 3
Food: 1
Service: 1
Paul Flawed
Amazing bagels, very clean!
Atmosphere: 5
Food: 5
Service: 5
HeyJenny
My first time there - I ordered nuggets and the cashier talked about me in Spanish and another laughed. I was standing right there. Nice way to lose a customer! Ridiculous - and she didn’t give me the wifi, what cafe doesn’t have WiFi? Im glad that there are other cafes in the area for me :)
Atmosphere: 1
Food: 2
Service: 1
Ricardo Hodgson
Great juice and delicious food.
Atmosphere: 5
Food: 5
Service: 5
nancy Jessenia
My coworkers and I keep giving Aroma a chance but not going well. We order over the phone and order keeps getting messed up. Food is good. But we don’t have time to go back to the store to get it right. Pay more attention and double check the orders. Make sure things are not missing.
Atmosphere: 3
Food: 3
Service: 2
Rebekah Alegria
I wish I had good things to say about this place, but almost every time I or a colleague orders from Aroma, they never get the order right. Even if you order something straight off the menu, they will leave something out, like a BLTA without the Avocado. My colleagues tried to go back and get what they originally ordered, but they ended up getting pushback, with Aroma insisting that was what they ordered. I don’t know what is happening with communication or if the orders aren’t being checked before they are given away, but this is likely the reason they are losing customers.
Atmosphere: 5
Food: 3
Service: 2
maritaki1988
I went there first time today! Very accommodating the staff and friendly. I got the healthy wrap which was very satisfying and pretty good!
Prices were reasonable for the times we live in.
Only thing is the bathroom needs a bit attending since it was not really clean for the customers.
First off, I love this menu. I feel it's like the perfect balance of delicious comfort dishes, basic meals slightly elevated, and some international flair. The food here is fresh and well made, so depending on what you order, you may have to wait a little longer but still reasonable. The prices are very good. The atmosphere is comfortable and clean, but not much seating. A little difficult to order on the phone because of language barrier. The guy is very friendly but the woman is a little rude. I love that they have an authentic Latin menu but I don't like that it's limited on Doordash and in print, it's separate from the American menu. The Latin menu is very good and I would like to see them promote this more. They make fresh agua fresca (fruit water) each day and I recommend the horchata, which is like a creamy rice drink with cinnamon, and the hibiscus. Love this new gem in Brooklyn and wish them much success.
Atmosphere: 5
Food: 5
Service: 4
Catherina Cassiliano
Unfortunately, this is a very disappointing review.We had just come from religious observance at a church a few blocks down. We had been walking in the cold for over an hour. My family and I were in desperate need of something warm. Nothing in the neighborhood was open. We noticed that though it was about 9pm, this store was open and customers were inside. We were just looking for some warm beverages.Upon walking in, we immediately went to the counter to look at their coffee beverage list. The person (who may have been the owner) immediately began to shew us away from the store, stating the backyard was closed. We advised him that we were looking for some coffees to buy & asked if a family member could use the restroom. He advised us that “it’s for customers only, kitchens closed…only coffee.” We then told him, again, we were looking to just buy some coffees.He told us to “wait” & proceeded to ignore us for the next 5-10 minutes. He spoke to the customers behind us and then customer in front of us.After waiting at the counter after being ignored and overlooked, he didn’t say anything but simply looked at me, visibly annoyed. I smiled and said, “Can I have a small coffee please?” He looked at me & banged on the coffee dispenser & said “actually, we sold out” with a smile.I’ve never encountered such a rude experience. We live in the neighborhood and love to try new businesses that open up. However, this behavior towards paying customers and people in general is rude. In the entire 15-20 min encounter, we made it very clear we only wanted coffees. This couldn’t be expressed to us that there was nothing available? We will not be stopping by this coffee shop again. It was evident that there was no intention of serving us.
Vladislava Kursheva
Simple and nice spot with tasty food and good freshly squeezed juices. Service is extremely welcoming.
Atmosphere: 5
Food: 5
Service: 5
G Lavigne
The BEST bacon, egg, and cheese on a crossaint ive had all year! Cooked perfectly, i couldnt believe how quickly i ate it. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Gala Gala
We like come here to order fresh juices and smoothies! Fruits and vegetable are fresh always! We ordered different tastes and all of them are delicious!
Love this place! Smoothies are good the acai bowl is amazing the Latin lover sandwich is delicious, service is slow because they are always really busy… keep it up 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Honestly sad to say but owners Wife extremely Rude. Please stay away from her. We get there we have no idea if we go up and order or if we seat. We don’t get a Hello or ask if we are staying or going. Horrible customer service. There delivery guy was very NICE. Polite even said sorry about that. You can tell it’s not the first time. It sad because I don’t like leaving bad reviews but save yourself the energy money and most important time. And for the delivery guy thank you for trying to help. You deserve better my friend and I hope you do
Atmosphere: 1
Food: 1
Service: 1
Acabo de entrar a este lugar y la “esposa” del dueño no sirve ni sabe tener buen servicio al cliente. Cuando uno entra no lo saludan, son muy desagradables, tan desagradables que hasta el mismo muchacho que trabaja no comento. Por favor ahórrense el mal tiempo y su dinero.
I came here and the lady who claims is the manager and the wife of the owner is has the worst customer service ever! As you walk in there’s no greeting. There’s not even a smile.. but when you go and order she doesn’t give you any options or tries to give a welcoming service at all. There’s juice I ordered was not freshly made. It was hot and pre-made. If you want to save yourself a headache and an argument plus your money DO NOT COME IN THIS PLACE!!
Atmosphere: 1
Food: 1
Service: 1
I ordered coffee twice here , one iced and one hot . Both didn’t taste good .If you are a coffee lover probably not the best place to order coffee . The place is clean .
Atmosphere: 3
Food: 1
Service: 1
Amazing bagels, very clean!
Atmosphere: 5
Food: 5
Service: 5
My first time there - I ordered nuggets and the cashier talked about me in Spanish and another laughed. I was standing right there. Nice way to lose a customer! Ridiculous - and she didn’t give me the wifi, what cafe doesn’t have WiFi? Im glad that there are other cafes in the area for me :)
Atmosphere: 1
Food: 2
Service: 1
Great juice and delicious food.
Atmosphere: 5
Food: 5
Service: 5
My coworkers and I keep giving Aroma a chance but not going well. We order over the phone and order keeps getting messed up. Food is good. But we don’t have time to go back to the store to get it right. Pay more attention and double check the orders. Make sure things are not missing.
Atmosphere: 3
Food: 3
Service: 2
I wish I had good things to say about this place, but almost every time I or a colleague orders from Aroma, they never get the order right. Even if you order something straight off the menu, they will leave something out, like a BLTA without the Avocado. My colleagues tried to go back and get what they originally ordered, but they ended up getting pushback, with Aroma insisting that was what they ordered. I don’t know what is happening with communication or if the orders aren’t being checked before they are given away, but this is likely the reason they are losing customers.
Atmosphere: 5
Food: 3
Service: 2
I went there first time today! Very accommodating the staff and friendly. I got the healthy wrap which was very satisfying and pretty good!
Prices were reasonable for the times we live in.
Only thing is the bathroom needs a bit attending since it was not really clean for the customers.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First off, I love this menu. I feel it's like the perfect balance of delicious comfort dishes, basic meals slightly elevated, and some international flair. The food here is fresh and well made, so depending on what you order, you may have to wait a little longer but still reasonable. The prices are very good. The atmosphere is comfortable and clean, but not much seating. A little difficult to order on the phone because of language barrier. The guy is very friendly but the woman is a little rude. I love that they have an authentic Latin menu but I don't like that it's limited on Doordash and in print, it's separate from the American menu. The Latin menu is very good and I would like to see them promote this more. They make fresh agua fresca (fruit water) each day and I recommend the horchata, which is like a creamy rice drink with cinnamon, and the hibiscus. Love this new gem in Brooklyn and wish them much success.
Atmosphere: 5
Food: 5
Service: 4
Unfortunately, this is a very disappointing review.We had just come from religious observance at a church a few blocks down. We had been walking in the cold for over an hour. My family and I were in desperate need of something warm. Nothing in the neighborhood was open. We noticed that though it was about 9pm, this store was open and customers were inside. We were just looking for some warm beverages.Upon walking in, we immediately went to the counter to look at their coffee beverage list. The person (who may have been the owner) immediately began to shew us away from the store, stating the backyard was closed. We advised him that we were looking for some coffees to buy & asked if a family member could use the restroom. He advised us that “it’s for customers only, kitchens closed…only coffee.” We then told him, again, we were looking to just buy some coffees.He told us to “wait” & proceeded to ignore us for the next 5-10 minutes. He spoke to the customers behind us and then customer in front of us.After waiting at the counter after being ignored and overlooked, he didn’t say anything but simply looked at me, visibly annoyed. I smiled and said, “Can I have a small coffee please?” He looked at me & banged on the coffee dispenser & said “actually, we sold out” with a smile.I’ve never encountered such a rude experience. We live in the neighborhood and love to try new businesses that open up. However, this behavior towards paying customers and people in general is rude. In the entire 15-20 min encounter, we made it very clear we only wanted coffees. This couldn’t be expressed to us that there was nothing available? We will not be stopping by this coffee shop again. It was evident that there was no intention of serving us.
Simple and nice spot with tasty food and good freshly squeezed juices. Service is extremely welcoming.
Atmosphere: 5
Food: 5
Service: 5
The BEST bacon, egg, and cheese on a crossaint ive had all year! Cooked perfectly, i couldnt believe how quickly i ate it. Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
We like come here to order fresh juices and smoothies! Fruits and vegetable are fresh always! We ordered different tastes and all of them are delicious!
Food: 5
Service: 5
Recommended dishes: Breakfast Smoothie
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