The blueberry bagel with vegan cream cheese is awesome!!! 🥯 🫐
Atmosphere: 5
Food: 5
Service: 5
Colby Hamilton
Here’s the most important fact: they have the best bagels around. And honestly people sleep on their sandwiches, which are creative and well-constructed. But it’s a journey through a specific kind of loud, obnoxious hell going in there and you best expect to wait out your order for a bit because it’s not going to be quick.
Atmosphere: 2
Food: 4
Service: 3
Pizza Girls NY
Extremely poor customer service. The staff was rude, they dont understand orders, unprofessional, and showed a clear lack of proper training. This is not a place I would recommend under any circumstances.
Atmosphere: 1
Food: 2
Service: 1
finn bremner
Live down the street. Disappointed every time I come here - service is super slow, employees don’t care, messed up orders, etc. I ordered smoothie, simple- it was practically half juice… never coming back. Save your $$. Even tho I’m down the street, it worth the trek to go elsewhere. Don’t come here. And I never write reviews typically. I’m a patient person, but this place sucks.
Zuzanna Mucha
nothing to add, 10/10🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Bmc1213
Beware! They like to send old stale bagels for delivery orders. I used to love and recommend when it first opened. Now I am frustrated and feel cheated. We got some bagels to share with out-of-town guests for Xmas. It was embarrassing, they were almost inedible, so stiff and dry. I heard from other friends they also encountered this with Bagel Pub delivery. You are getting a bad reputation. Stop doing this or we are all gonna go elsewhere.
Atmosphere: 4
Food: 1
Service: 3
L.M. N.
Very inconsistent with getting orders correct. They never make my latte right and half the time put the wrong items on the sandwich. When it’s correct it’s delicious but it’s frustrating to order expensive delivery and not get what you ordered.
M.A.A
Za'atar cream cheese was great!
Food: 5
Marissa Terranova
Went at 3pm on a weekday so it was pretty dead and easy to order. The menu is massive so I needed time to decide anyway lol. They have so many varieties of cream cheese, much less sandwich combos! For my gluten-free friends, they offer a plain and everything gf bagel. I ordered the everything gf bagel and it was delicious! Would definitely go back for another bite and to try another sandwich!
Atmosphere: 5
Food: 5
Service: 5
Jess Mora
I placed an online order yesterday for a dozen bagels to take to family out of town. I set them to pick up today at 3:15 pm. When I arrived at 3:45 pm, they did not have my bagels ready and because it was the end of the day they didn’t have the bagels to fulfill my order. I asked for a full refund and they mentioned they didn’t know how to do one but that they would call me when they figured it out or I could call them back. I usually love Bagel Pub and this is the first time it’s happened but it was really frustrating that they couldn’t find any sort of resolution for me. I’ll definitely think twice about doing another pick up order in the future
Service is absolutely horrible and rude, wait time is way too long.. and they messed my order up and acted as if I didn’t order my bagel toasted and the best part get this one guys. I orders scrambled eggs with turkey bacon on a toasted bagel was charged $12.85. I couldn’t believe it. But they are doing very well the place was packed so I’m very confident they will not care about my post or ever getting my 12 again. Just as a person who has lived here for 41 years it’s crazy to me but it’s what it is..
Atmosphere: 3
Food: 2
Service: 1
Jacob Frank-Brown
Great place to go and get a bagel in the shop as the food is quite good. As far as delivery service is concerned - don’t do it. They list themselves on a new delivery app every other week and simply don’t have the ability to deliver in a timely manner. Is consistently 30 mins late and ice cold.
Atmosphere: 2
Food: 5
Service: 1
Victoria P
Zhane was so patient and kind. It really made my Saturday. Customer service like that can make such a difference! Place smelt so great and clean as well
Atmosphere: 5
Food: 5
Service: 5
Seam Rob
Terrible service, overpriced and vey mid food. Barely any egg on the bacon egg and cheese that cost $10+ and it arrived cold. Nowhere to stand. Will take forever, if didn’t loose your order somehow. Saw like 3 ppl get frustrated and make a scene/leave. Don’t go there unless u have a hour in hand. It wasn’t even that busy, it’s just poorly managed. Which is surprising because 10 people are working behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Rachel Contos
Food is good but the person who answers the phones (at least on weekdays) is super rude and unhelpful.
The blueberry bagel with vegan cream cheese is awesome!!! 🥯 🫐
Atmosphere: 5
Food: 5
Service: 5
Here’s the most important fact: they have the best bagels around. And honestly people sleep on their sandwiches, which are creative and well-constructed. But it’s a journey through a specific kind of loud, obnoxious hell going in there and you best expect to wait out your order for a bit because it’s not going to be quick.
Atmosphere: 2
Food: 4
Service: 3
Extremely poor customer service. The staff was rude, they dont understand orders, unprofessional, and showed a clear lack of proper training. This is not a place I would recommend under any circumstances.
Atmosphere: 1
Food: 2
Service: 1
Live down the street. Disappointed every time I come here - service is super slow, employees don’t care, messed up orders, etc. I ordered smoothie, simple- it was practically half juice… never coming back. Save your $$. Even tho I’m down the street, it worth the trek to go elsewhere. Don’t come here. And I never write reviews typically. I’m a patient person, but this place sucks.
nothing to add, 10/10🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Beware! They like to send old stale bagels for delivery orders. I used to love and recommend when it first opened. Now I am frustrated and feel cheated. We got some bagels to share with out-of-town guests for Xmas. It was embarrassing, they were almost inedible, so stiff and dry. I heard from other friends they also encountered this with Bagel Pub delivery. You are getting a bad reputation. Stop doing this or we are all gonna go elsewhere.
Atmosphere: 4
Food: 1
Service: 3
Very inconsistent with getting orders correct. They never make my latte right and half the time put the wrong items on the sandwich. When it’s correct it’s delicious but it’s frustrating to order expensive delivery and not get what you ordered.
Za'atar cream cheese was great!
Food: 5
Went at 3pm on a weekday so it was pretty dead and easy to order. The menu is massive so I needed time to decide anyway lol. They have so many varieties of cream cheese, much less sandwich combos!
For my gluten-free friends, they offer a plain and everything gf bagel. I ordered the everything gf bagel and it was delicious! Would definitely go back for another bite and to try another sandwich!
Atmosphere: 5
Food: 5
Service: 5
I placed an online order yesterday for a dozen bagels to take to family out of town. I set them to pick up today at 3:15 pm. When I arrived at 3:45 pm, they did not have my bagels ready and because it was the end of the day they didn’t have the bagels to fulfill my order. I asked for a full refund and they mentioned they didn’t know how to do one but that they would call me when they figured it out or I could call them back. I usually love Bagel Pub and this is the first time it’s happened but it was really frustrating that they couldn’t find any sort of resolution for me. I’ll definitely think twice about doing another pick up order in the future
Service: 2
Restaurantji Recommends
Service is absolutely horrible and rude, wait time is way too long.. and they messed my order up and acted as if I didn’t order my bagel toasted and the best part get this one guys. I orders scrambled eggs with turkey bacon on a toasted bagel was charged $12.85. I couldn’t believe it. But they are doing very well the place was packed so I’m very confident they will not care about my post or ever getting my 12 again. Just as a person who has lived here for 41 years it’s crazy to me but it’s what it is..
Atmosphere: 3
Food: 2
Service: 1
Great place to go and get a bagel in the shop as the food is quite good. As far as delivery service is concerned - don’t do it. They list themselves on a new delivery app every other week and simply don’t have the ability to deliver in a timely manner. Is consistently 30 mins late and ice cold.
Atmosphere: 2
Food: 5
Service: 1
Zhane was so patient and kind. It really made my Saturday. Customer service like that can make such a difference! Place smelt so great and clean as well
Atmosphere: 5
Food: 5
Service: 5
Terrible service, overpriced and vey mid food. Barely any egg on the bacon egg and cheese that cost $10+ and it arrived cold.
Nowhere to stand. Will take forever, if didn’t loose your order somehow. Saw like 3 ppl get frustrated and make a scene/leave.
Don’t go there unless u have a hour in hand.
It wasn’t even that busy, it’s just poorly managed. Which is surprising because 10 people are working behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Food is good but the person who answers the phones (at least on weekdays) is super rude and unhelpful.
Food: 3
Service: 2
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