We went to get bagels and they were ordered a scooped out bagel he is literally scooping it out with his hands no gloves Caught an attitude when I didn’t want the bagel asked for my money back
Atmosphere: 1
Food: 1
Service: 1
Lilian Fabian
That’s one of the best bagel shop and delicious bagels always fresh and tasty, but the workers girls that is in charge with costumer are not too friendly the chubby Mexican Spanish girl wasn’t very nice to me she was kind of rude giving me some attitude like stuck up, I will come back to get my bagels from there one of these days I’m a speak to the boss or manager
Food: 5
Service: 1
Christian Quintanilla
I got an egg and cheese sandwich from here really good
Atmosphere: 5
Food: 5
Service: 5
Steve Balboni
I’ve been coming to this place for years. It’s under new management and the new owners have completely transformed the place into something special. Hands down the best bagels in bay ridge. The service is great and the atmosphere amazing.
Atmosphere: 5
Food: 5
Service: 5
Jay K
Better than bagel boy but it costs
Atmosphere: 5
Food: 5
Service: 5
J A
there are better and more welcoming places for bagels in the neighborhood
Yahir Cera
I love this place great customer service bagels would be done very quick and efficiently in the mornings I always dine in and there’s always space to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Sarah Chung
Overpriced for a tiny bagel with barely anything inside
Denisa Ademaj
I love this store but sadly today was my last day ordering from this . The service is so bad . I live 3 min from this location one time I order food they send me the wrong order I called them they said no this is what you told me and I have to ordered again and pay money again for their mistake, anyways I forgot about . Second time today I ordered two omelets for me and my son and the bagel for my husband. It came so late the food was cold , is no way they came straight here I live 3 min from them . The omelet with no toast no fries, I never seen omelet like that with no toast no fries, I called I said why it was cold and why didn't have fries or toast?! She was acting like didn't ear me first and than after sorry sorry . Sorry not fix everything . I paid money for this order I work to buy this food . Be better than that. .
Edward Lopez
Bagels are always fresh, the waiting is annoying sometimes Avoid the high school crow
No consideration for people’s time. Cancelled an hour after ordering.
Service: 1
S K
They are open until 2pm but they shut down the grill and don’t make hot sandwiches at 1pm? Why? So the workers can run away right at 2. They basically shut down way before they close. Could they easily start cleaning up at closing time? Of course! But they don’t care about their customers.
Atmosphere: 3
Food: 4
Service: 1
Jacquelene McCarthy
This was my favorite bagel place for years - I went every weekend. Delicious bagels and sandwiches, awesome coffee and fantastic front and back of house team. It was never the cheapest of the local places but the quality made up for that. Five stars all around.
Recently they changed their front of house - and the experience is awful. Longer waits, significant attitude and lack of service. Everyone seems bothered that you're there and speaks to you like you're an idiot. This isn't just the weekend team but even M-F.
This is NOT an isolated incident and so I've since stopped going. I did return this past Monday just to see if anything has been refreshed and it hasn't. It's just the attitude of the new team, which doesn't seem to be getting better with time. Heartbroken. I hope ownership does a refresh to bring back this staple.
Atmosphere: 1
Food: 3
Service: 1
Tiffany Olson
I had my mom come get bagels this morning and the girl at the counter started asking my mom if she's Russian and it felt VERY off. NOT ok. Perhaps the staff needs to be educated on racism.
Atmosphere: 1
Food: 5
Service: 1
C Casero
Be careful with that blond woman at the front. Twice she over charged my husband . First time my husband let it slide. Second time thank God i was with my husband to correct her. Its just very suspicious because how can she make a mistake when everything is punch in the register and register gives you the total charge. Just be wary everyone. Though I can’t help coming back to this place because they have great bagel and muffins
We went to get bagels and they were ordered a scooped out bagel he is literally scooping it out with his hands no gloves
Caught an attitude when I didn’t want the bagel asked for my money back
Atmosphere: 1
Food: 1
Service: 1
That’s one of the best bagel shop and delicious bagels always fresh and tasty, but the workers girls that is in charge with costumer are not too friendly the chubby Mexican Spanish girl wasn’t very nice to me she was kind of rude giving me some attitude like stuck up, I will come back to get my bagels from there one of these days I’m a speak to the boss or manager
Food: 5
Service: 1
I got an egg and cheese sandwich from here really good
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this place for years. It’s under new management and the new owners have completely transformed the place into something special. Hands down the best bagels in bay ridge. The service is great and the atmosphere amazing.
Atmosphere: 5
Food: 5
Service: 5
Better than bagel boy but it costs
Atmosphere: 5
Food: 5
Service: 5
there are better and more welcoming places for bagels in the neighborhood
I love this place great customer service bagels would be done very quick and efficiently in the mornings I always dine in and there’s always space to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Overpriced for a tiny bagel with barely anything inside
I love this store but sadly today was my last day ordering from this . The service is so bad . I live 3 min from this location one time I order food they send me the wrong order I called them they said no this is what you told me and I have to ordered again and pay money again for their mistake, anyways I forgot about . Second time today I ordered two omelets for me and my son and the bagel for my husband. It came so late the food was cold , is no way they came straight here I live 3 min from them . The omelet with no toast no fries, I never seen omelet like that with no toast no fries, I called I said why it was cold and why didn't have fries or toast?! She was acting like didn't ear me first and than after sorry sorry . Sorry not fix everything . I paid money for this order I work to buy this food . Be better than that. .
Bagels are always fresh, the waiting is annoying sometimes
Avoid the high school crow
Restaurantji Recommends
No consideration for people’s time. Cancelled an hour after ordering.
Service: 1
They are open until 2pm but they shut down the grill and don’t make hot sandwiches at 1pm? Why? So the workers can run away right at 2. They basically shut down way before they close. Could they easily start cleaning up at closing time? Of course! But they don’t care about their customers.
Atmosphere: 3
Food: 4
Service: 1
This was my favorite bagel place for years - I went every weekend. Delicious bagels and sandwiches, awesome coffee and fantastic front and back of house team. It was never the cheapest of the local places but the quality made up for that. Five stars all around.
Recently they changed their front of house - and the experience is awful. Longer waits, significant attitude and lack of service. Everyone seems bothered that you're there and speaks to you like you're an idiot. This isn't just the weekend team but even M-F.
This is NOT an isolated incident and so I've since stopped going. I did return this past Monday just to see if anything has been refreshed and it hasn't. It's just the attitude of the new team, which doesn't seem to be getting better with time. Heartbroken. I hope ownership does a refresh to bring back this staple.
Atmosphere: 1
Food: 3
Service: 1
I had my mom come get bagels this morning and the girl at the counter started asking my mom if she's Russian and it felt VERY off. NOT ok. Perhaps the staff needs to be educated on racism.
Atmosphere: 1
Food: 5
Service: 1
Be careful with that blond woman at the front. Twice she over charged my husband . First time my husband let it slide. Second time thank God i was with my husband to correct her. Its just very suspicious because how can she make a mistake when everything is punch in the register and register gives you the total charge. Just be wary everyone. Though I can’t help coming back to this place because they have great bagel and muffins
Atmosphere: 5
Food: 5
Service: 5
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